-
March 2024 by Woojae Yi
Bob at H&R Block Poway has and always be my go-to during tax season. Professional, kind, efficient and always welcoming. Can't have asked for a better partner to work with.
-
October 2023 by Joshua Smith
Bob was such a great help, he cares about the customer and puts them first. 10/10 I would recommend Bob to everyone!!!
-
April 2023 by Clyde cain
Excellent customer service and tax preparer
-
March 2023 by Karen Sherwood
H & R Block is great. They are extremely helpful and knowledgeable. I would recommend them to everyone. Very professional!
-
February 2023 by Eleven Playz
I went in as a walk-in. Spoke with a woman named Katherine. She wanted me to put all of my earbings that i didnt have a w-2 form for on a schedule C, which iz self employment income and is highly taxed. And she was slightly argumentative when i suggested that she use the forms that i use every single year to get the real Maximum Refund. She wasnt even aware that there are othed forms. Anyway, she was nice and became willing to look over my previous year returns but I chose to go elsewhere because i wanted a redund advance and didnt want to go through MetaBank.
-
September 2022 by Some Guy
Your wonderful employees made me feel welcome and even stayed later then supposed to in order to help me personally. I truly appreciate all the hard work and dedication to customer service.
-
June 2022 by Dorothy N.
The lady Victoria was not helpful. She told me because I did my own taxes she couldn't help me with the letter I received I got from IRS. Then I contacted another location, they are willing to help me amend my taxes. I can't believe I wasted two appointments to see this poor customer service lady. Even before I left the second appointment, she was looking for flights online while I was still sitting there not knowing what to do next.
-
May 2022 by Magtoria Magnificent
Unprofessional, I wish I could give 0 stars. If you want your taxes to be prepared correctly get a real accountant. Don't count on their money back guarantee. Everything is great until it's time for them to admit an error. They'll say you told them things that clearly you did not, because you have documentation stating otherwise. Unprepared for resolve, they jump to answers before completely looking at where things went wrong and then they point the finger at you. Use TurboTax to make your own mistakes rather than paying over $400 to have your taxes prepared by want to be professionals.
-
May 2022 by Rebecca Sims
My tax preparer Kevin Kamm is exceptional!
-
April 2022 by Collin Connors
Worked with Gary for a few years now, he makes it enjoyable and easy. Whether you're new to taxes or not, Gary will be the expert you can trust.
-
March 2022 by Rambo Vanhesling
Your wonderful employees made me feel welcome and even stayed later then supposed to in order to help me personally. I truly appreciate all the hard work and dedication to customer service.
-
May 2021 by Liza Ruiz
I was a customer for about 10 years and sam was my agent but retired this year. The new agent we got this year was very unpleasant, she did not explain things to me that made sense. I was unable to understand her accent and was not very nice and hes was very pushy.
-
May 2021 by Jim O'Brien
Been going to Bev Payne at HR Block for around 10 years. I trust her with my return.
-
April 2021 by Mike Sobkowski
Patricia English is far and beyond the best tax advisor I've ever met. Courteous, professional, proactive, and a joy to speak with.
-
April 2021 by Paul Bates
My tax professional was very friendly and explained everything to me so I understood and had everything ready for me to sign.