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October 2025 by Jeff Mills
I have been coming to Bob & Ray for several years. I can only say I wish I'd found them sooner. You will find no one better, no one more honest, and no one more helpful. They have exceeded expectations time and time again.
I have never posted reviews on anything until now. Bob & Ray deserve it.
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August 2025 by Mindy Johnson
Super fair prices and great work! Nice men.
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July 2025 by Victoria O'Neal
Great service - great guys. Seriously, these guys are wonderful.
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June 2025 by Laura Tehan
This business was highly recommended by my best friend and they did not disappoint. No surprises, fair pricing, excellent service. Highly recommend 😃
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February 2025 by Ellen
Always honest, always on point with repairs. Thank you for your help.
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October 2024 by Robert Seay
Most honest and fair guys I have ever seen
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October 2024 by Aaron Toth
These guys are the best. Excellent service and pricing
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September 2024 by David Wood
Great value for the work that was performed.
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March 2024 by T C
Great service.
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December 2023 by Otto D
Ray was friendly and helpful, and didn’t charge me for a quick fix. Trustworthy and knowledgeable. Glad to find someone I can count on.
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December 2023 by Tran Home Phone
Had problem with drained battery on a 2016 Honda CRV. Bought the battery new at Poway Honda about a year ago. Took the vehicle to Poway Honda to have it replaced under warranty since it is a100-month battery. First time, a service dept person came out with a portable tester and said nothing wrong with the battery and to bring the car back for further tests.
Brought the car back for same problem a few days later, and a service advisor said to leave the car for tests. I asked what test will be done since they already did some few days ago? He said a technician will use other equipments. I asked for the cost of same result comes out? $98 he said.
Contacted Master Auto in Poway for opinion and possible a second test. Ray said bring the car over. He went thru the battery tests and said it seems to be ok.
The battery has same problem again. Talk to Poway Honda service dept on the phone, and that person tried to give a run around of the warranty issue, and when pressed he said he has to talk to someone in the shop about the labor warranty. He said to bring the car for a service writeup, and again $98 if they come up with nothing. Did some search on Google and found that Honda was sued in a class action for drained battery problems.
Call Master Automotive again, and Ray said to bring it over for more tests. He checked the condition of the battery, cranking capacity, alternator charging current to make sure of function in charging. The test print out stated '360/500 cranking amp, voltage 12.29 volts. Your battery performance has started to declined and may fail to start your vehicle. Consider replacing your battery before it is exposed to temperature extreme'.
A 100-month battery declined after 1 year? And Poway Honda does not care.
Ray also gave me phone number of an auto electric shop for possible further test. All that as goodwill for future business.
Thank you very much.
Don't buy battery from Poway Honda. I made that mistake, it will not happen again.
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September 2023 by SD555
Out of all the local shops, they are some of the most knowledgeable and effective mechanics. highly recommended.
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August 2023 by Toni Klein
The best mechanics ever...reasonable, honest, knowledgable and just over all great guys. Thanks Ray for taking care of my camry.Services: Auto engine diagnostic
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August 2023 by Toni P.
Best Mechanics ever....Knowledgeable, friendly, reasonableThank you Ray for taking care of my Camry!
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July 2023 by Lei Loni Figueroa
I could not say better things about Ray's work and this business. I was so relieved at how honest he was. He charged me half of what I was quoted for brakes at another mechanic, made sure everything looked good and then topped off my fluids and checked my tires completely free. I will absolutely be returning and sending everyone that asks to his shop. Thank you sooooooooo much!!Service: Brakes
