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February 2024 by Angela Cruz
My dog Kona attended the Canine good citizen training which set her up for success! Kona passed the test and is now certified KGC thanks to the excellent training from Cassidy. The classes were set up in a very logical manner and the dogs in the class did so well. Thank you Petco and trainer Cassidy. Kona’s success allows us to join a therapy dog group and our goal is to visit as many institutions that we can. Our way of giving back.
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January 2024 by Tonya Richardson Roy
We love the staff here and so does Vegas!
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January 2024 by Lindsey S
I was given a birthday reward for my pup and when i went to redeem it in store even with a purchase being made (in-store pickup - order online) The sales clerk made it challenging for me to redeem my free gifts. Even knowing we just made a purchase. The email i recived for the gifts didnt say ANY where that a purchase needed to be made. It said take it in to the store to get your free gifts. End of story. She needed to call the manager to have her ring up the coupon that made it free... ugh wasted 20 min doing this and prob will think twice about going to that store again.
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January 2024 by Justin
Great staff and selections!
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December 2023 by Nicholas C.
Wow, let me tell you, the Petco in Poway is absolutely incredible! I mean, seriously, they never disappoint. Even though they're always super busy, they still managed to squeeze in a walk-in grooming for me. I trust them completely with my precious fur babies, Paris and Carter, and they always go above and beyond to make sure they're well taken care of. I just want to say a big thank you to the entire team for doing such an amazing job!
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December 2023 by Mercedes Flores
Catrina from Poway Petco is always great and helpful. Always an amazing experience while.shopping there because she tries to help in all ways. Even if the item is not in stock she offers to call another store to find it for us or give e us a different solution to what the store carries in stock.
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November 2023 by Villa Chardonnay
Catrina from Poway Petco is always great and helpful. Always an amazing experience while.shopping there because she tries to help in all ways. Even if the item is not in stock she offers to call another store to find it for us or give e us a different solution to what the store carries in stock.
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November 2023 by Sarah Murphy
The doctor and techs were very informative and compassionate when doing my dog’s end of life services. My dog was treated very nicely in his last moments of his life. He was my bestfriend and I’m glad to see him have the best care when he needed it the most.
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November 2023 by Jessica T.
I asked a team member about dog dental products, and she was very helpful. We had a great discussion. She didn't just show me where the products were located. :) I'm grateful for her assistance.
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November 2023 by Karen Chiles
You didn’t have the pet food I was looking for but I was told that we could order it and you would for no cost ship it to me in a day or two and then your computers were down and I stood around for at least 45 minutes while you tried to get the computer up and running, and it never did happen, and I finally got discussed and left
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November 2023 by Venus M.
Go no further to get your puppies groomed here! Great value and wonderful hard working ladies here! Don't forget to tip! Everyone knows how hard it is to wash the dogs at home and having someone else do it is a blessing. Victoria is the best for our pups Fia and Blue! Super positive and friendly animal lovers in here. 6 stars
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November 2023 by Kasper M.
Absolutely zero respect for your time. Okay price but I question the service because it doesn't take 2 hours to give a dog a bath and a bath only so I imagine they had my pup kenneled up somewhere in the back while I waited my whole afternoon away. I was told it would be "quick" too.
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October 2023 by Marathon Investing 101
The semi chubby girl working at petco grooming station in poway is super fake I saw a elderly lady walk out of the grooming and she said" I'm glad she's gone I can't stand her or her dog " I was shocked that she didn't have shame to say that to her coworker but I front of me as well she's acts Friendly but she is rude and 2faced bish. Never coming back going some where else. She's the one that her skin looks pale .
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September 2023 by Rory R.
I've been here once, and it was for their grooming services. I think I got three text messages and two emails reminding me about my appointment time. I show up at the prescribed time and am told that only my specific groomer can check me in. So I stood around for almost 15 minutes waiting for her to appear, which was super frustrating. Once she got my dog checked in, everything was better, as the the grooming staff seem competent and friendly. Issues arose again at checkout though. The groomers were busy with other clients, so a regular store cashier checked me out. The lady had trouble and was confused though, she said because they normally don't deal with the grooming stuff. So back to more frustration. Obviously, services at this location are too silo'd.
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August 2023 by Dona F.
Poway Petco store is awesome. Not only are the staff always friendly & helpful every time I go in to buy dog food for my pups, but now I need to give a 5 STAR to their VetCare Dept. We took our male Doberman in because he had 2 abscess tooth infections & needed surgery. Drs. Lonsky, Moran & Summer are amazing. Dr. Lonsky & staff performed this surgery & had outstanding communication to me before, during & after the surgery. Excellent explanation of post-op medication & instructions and called the next day to make sure our boy was doing better. HIGHLY recommend them!