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January 2024 by Brandon Tracey
Clean, honest, and knowledgeable, mechanic that knows the ins and outs of all makes.
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September 2023 by P Machado
Vehicles serviced: 2012 Honda Odyssey & 2004 Lexus RX330I typically do my own maintenance, such as brake pad replacement and oils changes (the easier things). However, when I run into things that I’ve never dealt with, or can’t fix in my own, I take it here.Eli and his team are the among the best mechanics I’ve dealt with. Honest and upfront about what needs immediate attention versus what can be put off for a bit. For example, one issue with my Honda caused an oil leak into the engine. It would have cost me thousands to fix (and I was willing to pay it), but Eli mentioned that it was a common issue with Hondas, and that Honda provided an extended warranty for it. In comparison, the Honda service rep tried to blame me for the issue, and I had to verify with corporate that it was a covered issue.I have recommended Poway Import Auto Experts to friends and family, and wouldn’t hesitate to return for future service work.
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September 2023 by Russell Chadwick
Eli is passionate about automotive repair and hands on with his business. This shows in the quality of work and the job has always been done right.
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August 2023 by Karen M.
Poway imports is the best! Eli and his team are honest, reliable, efficient and professional. We won't take our vehicles anywhere else. We always feel confident about the work they perform and have never had any issues with our vehicles. They maintain our vehicles ranging from brand new to 14 years old.
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July 2023 by ashley c.
Owner and staff are trustworthy and quick! I'm a military momma so I often take care of all the car stuff...I'll always go here! They take care of me!
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July 2023 by Azzam Massalkhi
Great mechanical knowledge especially in bmws, and very good customer service.
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July 2023 by Susan D.
My 2018 Subaru Crosstrek was diagnosed for $200 at Subaru dealership needing both rear wheel bearings replaced. They quoted me $1800 to fix it. On the next door app for Poway I asked for recommendations. Multiple people recommended Poway Import Auto on Pomerado Rd.. They did it for $900 with subaru parts, were efficient and very pleasant to work with. I highly recommend them.
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January 2023 by Mike Setnan
It is the most trustworthy vehicle repair shop I've ever utilized by far. Just the facts!! I've brought everything from a 1968 bug to a brand new Ford Ranger to this shop.
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November 2022 by John R.
I first started going to Poway Import Auto Experts ten years ago when I bought a used Jeep Liberty, and the previous owner recommended this independent shop. Owner Eli and his staff have provided me with excellent service ever since. Their mechanical proficiency covers domestic, Asian, and European cars, trucks, and SUV's. Prices are competitive and always beat dealership service center repair costs.Eli and his crew are professional, friendly, customer oriented, and skilled mechanics. They address your issues and concerns when you bring in your vehicle, and provide a clear and concise report on your vehicle's overall roadworthiness while noting any issues that may need attention down the road without ever pressuring to have additional work done.Most recently I brought in my BMW X5 to have the rear air springs replaced. Not only did Eli fit me in during the busy Thanksgiving week, but the job was completed in just over two hours at a price that was so competitive, it beat the quote I had received from a mobile mechanic. I highly recommend Poway Import Auto Experts to anyone seeking an expert and affordable alternative to dealership service centers or higher priced model specific independent shops, or anyone seeking a more competent and significant upgrade from chain auto-repair shops.
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October 2022 by Albert Aldava
I've brought my cars over the years to Poway Import Auto Experts and I've never been disappointed. I always get consistent professional service. Whether it's something simple or more complicated, Eli and his staff always communicate what repairs are advised, how long it will take and what to expect. I have come to know them as a very reputable auto repair shop with a high level of sophistication and expertise. If you're needing auto repair, this shop is worth the drive.Services: Wheel alignment
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September 2022 by Philip Tranter
I can’t recommend this place enough, they are quick, affordable and honest about the issues and repairs. I had a passenger window issue that was fixed in no time. I appreciate this place.Service: General repairs & maintenance
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September 2022 by Tim Marusich - Gmail
Trustworthy local mechanics! George will talk straight, give honest guidance, even if it means less income for them ("you really don't need to replace those bushings right now. They have 1,000s of miles left...")
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August 2022 by Tim Marusich
Trustworthy local mechanics! George will talk straight, give honest guidance, even if it means less income for them ("you really don't need to replace those bushings right now. They have 1,000s of miles left...")
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March 2022 by Keri O.
Been coming here for almost a year. My battery died in my bmw and got it replaced by AAA and came in to see if they could get the computer notification that said the battery needs to be replaced removed. George in the front was nice but Eli was extremely snarky, rude and unprofessional. Definitely lost a loyal customer because of this! No point in being a smart aleck to a customer. Really rubbed me the wrong way.
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January 2022 by Keith Murray
I have a 2017 Golf R and I will not bring this car to any other shop. Everyone here is very friendly and knowledgeable about German cars. This is the place to go for all your automotive repair needs.