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November 2023 by Chuck Riley
I found out that my car's air conditioning was not working on a Sunday before I had a long trip planned for the following Friday. Grace was able to get me in right away and the technician was able to diagnose and repair the system that same day! They also did a thorough inspection of the car and made recommendations for future maintenance to avoid costly repairs. I definitely recommend them and will use them again in the future.Services: Auto A/C recharge
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August 2023 by LAMONT “QUESTAVENUE” PHILLIPS
CUSTOMER SERVICE was flexible and understanding within my situation. Poway's Precision allowed me to make the decision needed to fix my vehicle repair needs at a reasonable price... Thank you!
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July 2023 by Shawn Schuette
Poway Precision as awesome! Got my moms car in same day. I could feel that the break pads were toast. They were able to resurface the rotars, replace pads and get me on the road by the afternoon Highly recommend!Service: Brakes
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July 2023 by Lina S.
This is hands down the best auto shop in San Diego. Jim is an amazing technician. My Suburu has been making a crunching noise every time I go uphill for years. I've spent HOURS sending it to mechanics trying to figure it out but no one was able to give me any answers. I sent it into Poway Precision and they noticed it right away. I told them no one's been able to figure it out and not to even worry about it. But they insisted on taking a look. A few hours later the problem was fixed for good. Turns out it the clue was in the very fine print in the manual . I adore this shop. I can tell they operate with integrity and they are experienced. Would never go anywhere else. They gave me back my piece of mind. I no longer have to worry about my driving my Soobz.Seriously they are the best
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July 2023 by Josue P.
I would not recommend. This place is very pricey and because you're in Poway, you pay the price for it. I had an oil pan job that i paid $800 dollars for it. They do provide loaners which is convenient but I think they pass on the cost to the customers with their prices. They are fast and do communicate well while the car is in the shop. Customer service is lacking, I've come in, and it's taken some time to be acknowledged. Overall, too pricey and human connection. There's so many shops out there
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June 2023 by Curtis Rands
Excellent experience from the first call to the completion of the job and the follow-up communications. I asked them to check out the transmission due to shuddering and loss of power; they diagnosed it and determined it was the plugs and coils. They did the repair, prioritizing it that day even though they initially did not have space for an appt., and everything runs great now. A very professional team! Attention to detail in the shop upkeep as well!Services: General repairs & maintenance
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June 2023 by Carole C.
I felt the pressure. Admittedly, I am skeptical of car repair. This place changed ownership before the pandemic and the previous owner was our trusted buddy. The new system offers transmission service for double the price of Valvoline. I don't want to slam anyone, but be wary. I don't have to tell most of you that. It's better if you take a strapping young man with dirty nails with you. We are seniors and easy marks.
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May 2023 by Anthony Houser
I was thoroughly impressed with the service and the link they sent with their findings after doing a thorough inspection of my car. I only went in to diagnose an A/C issue that other shops weren't able to find and it turns out it was a severed wire behind the glove box that I was able to fix. I will be taking my car here from now on and highly recommend them.Service: Air conditioning
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May 2023 by Kathleen Leneau
After buying my 2012 Toyota brand new and spending the first couple of years getting maintenance done at the dealer, I became disenchanted with them and somewhat mistrustful of some of the things they were telling me. It was at this time that my son recommended Precision Automotive, so I decided to give them a try. That was nearly a decade ago. At first, they were tiny and service was very personalized. They always took the time to answer all of my questions and explain things to me. Since then, Precision has grown, but it has not lost that personal touch. Everyone in the office, even their receptionist, Grace, is knowledgeable about automobile issues and more than willing to answer questions and offer advice. Thanks to the excellent preventive maintenance performed by their certified mechanics, my car has almost 263,000 miles on it and is still going strong!Services: Vehicle safety inspection
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April 2023 by Andrea Hamilton
Poway's Precision Automotive was the best place I could've gone to. I was preparing for a cross country trip and wanted the care to be in top shape to be on the road. They were able to get me in quickly and took great care of my vehicle while it was there. They got a few things that could've gone wrong on the road and checked with me before fixing them. The staff is incredibly friendly and so helpful. I will use them every time I need something with my vehicle.Services: Wheel alignment
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March 2023 by Kendra Moralez
They were extremely helpful and very informative. I love how honest and up front they are about everything and the price was not bad at all and I needed a lot done on my car. I also love that a rental was provided for free while they worked on my car. Am they got it all done in one day which is crazy. I will definitely continue business here moving forward.Service: General repairs & maintenance
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February 2023 by Louis Alonso
Excellent service. Even took care of a spark plug issue that came up after estimate at no extra charge to make sure car would not have any issues. Very professional and focused on doing the job right. Transparent on charges.
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February 2023 by ron amick
I was looking for a shop that was honest and would give me a fair price, with no unnecessary stuff tacked onto the bill. I found it with Precision. They were open and responsive and did the work quickly and correctly. They worked with my schedule and were very pleasant. Grace in particular was very helpful and kept me informed. I highly recommend Precision, and I'm glad I found them
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January 2023 by Jean S.
In for an oil change, but because they check the whole car and give you a report, sometimes with pictures, the oil change turned into more. All the work is exceptionally done, and you are kept up-to-date on its progress. The prices seem very reasonable, and the front office staff seem well informed and take the time to explain each part.
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January 2023 by George Wetmore
Poway Precision Automotive is the best. I have a Jeep Rubicon that a jeep dealership installed a new engine and manifolds. They did a terrible job, and Precision had to rectify their shoddy work. Rectify they did! Between Grace and Jim, their master technician, my jeep now runs like new. Always, they kept me informed of what was required and the cost. Immediately, they took the jeep in and began work. While the work was being done, they furnished a courtesy vehicle. I was referred to Precision by a friend that had work on his old vehicle. He was very impressed. From now on, all my service will be done by Precision. They far surpass the service provided by two jeep dealerships that I have used in the past.Service: Engine repair