-
December 2023 by Dave Giovacchini
Excellent job! Should have come directly to him instead of wasting 30 hours at home trying to fix it myself! He diagnosed and knew the problem within 5 minutes right in front of me. (edit) Needed to come in again for an issue with another computer. I wish I could give him 6 Stars!! Do yourself a favor and just bring it in to him. Prices are MORE than fair for what he offers and he goes the extra mile.
-
September 2023 by Annie He
Joey is very professional and knowledgeable that he can quickly identify the issue and provide the most practical solution to clients. Joey also provide great customer service that he is very patiently answering all clients questions, a very good communicator in my experience and observation.In addition, he is very honest with integrity and always thinks in clients' shoes, his price is very reasonable. Often times, if for simple issues he even didn't charge at all. Last time he spent about 30 minutes to help me opening up my computer with water in it, and took time give me instructions on what to do in order to dry out the water, when it's done he didn't charge me a penny!I am so glad to find a great business like Protech and Joey becomes my go to person for any computer related problems. Highly recommend Joey and his business! Thank you Joey!!!
-
September 2023 by David Hom
He was able to take my laptop and diagnose the issue and only charged me for the repair.
-
August 2023 by Olivia Martin
This is the best place you could hope for! Extremely knowledgeable, fast-working and honest work. The best customer service I have seen of anywhere in San Diego. It’s worth the drive no matter where you are!
-
August 2023 by Judy W.
I transfer film and video as part of my business, and my main computer system wasn't working correctly... of course, right in the middle of a huge project. I chose Protech based on prior Yelp reviews. I was in and out, all components working properly in less than 30 minutes! Joey is amazing! Thanks you Joey!!!!
-
August 2023 by Ray Amundson
My PC stopped booting so I dropped it off at Protech. They updated my old drive and recovered all my data. Had it ready to pickup in 1 day. Very professional .
-
July 2023 by BonQui K.
I wish i could give 10 stars, Joey took me as a walk in and did a day or 2 of work in just 30 minutes. Price is really really good for people who dont know what to do about your computers or who arent tech savvy who just wants a pc/gaming pc I definitely recommend going to Joey he is definitely worth every penny.
-
June 2023 by Michael L.
I don't write reviews often but this shop deserves one and 5 stars.I've had this issue with my gaming pc for about a year. I took it to a different shop before coming here, and they took 3,4 days to finally get to it and test it. They told me they tested for a full day, and they can't find any issue. When I took it back, the problem was still there.Therefore, I took it here, and the owner of Protech tested and found the problem within 10 mins of testing right in front of me! He ordered and replaced the part for me. I've been gaming with no issues. He was very knowledgeable, efficient, and friendly. The price was also reasonable. I would only come here from now on if I have any pc issue or wanting to upgrade my pc. Highly recommended!
-
June 2023 by Charles R.
The skill with which they repair computers is amazing. Friendly, curteos and knowlegeable the repais are done quickly. I've used them several times to cure some serious viruses on my computer and of friends of mine and they don't miss a beat.Very price competitive with other shops but better knowledge.If you need computer service of any kind, this IS THE STORE TO WHICH YOU SHOULD GO!
-
April 2023 by Jacob Collins
My computer issue was fixed quickly and professionally, and the tech was kind and knowledgeable! Would definitely return
-
March 2023 by Cora Coleman
Joey is very knowledgeable and competent. I really appreciate the time he took to find the right parts I needed (new MSI laptop screen and back cover). The repair was done promptly and at a reasonable price. I was able to get status updates meanwhile from him calling me or when I called him. Thank you Joey!
-
March 2023 by Steve Sampson
Fast. Honest. Reasonable prices. As good a computer guru as I’ve dealt with. Been there many times. Always satisfied. Go!
-
March 2023 by Darth V.
I panicked when my hard drive crashed and my computer wouldn't boot up. And my backup was over several weeks old, so I was really screwed. I went to Yelp and found Protech and I'm thrilled that I went to Joey, the proprietor, to get things sorted out. He installed a new SSD hard drive AND was able to restore many of the files from my "dead" hard drive. He didn't promise miracles (in fact he said "I'm not really hopeful of getting anything back, but I'll try") but he did in fact perform them!Since other computer issues I had were more complex, I ended up being in his shop for a couple of hours - and I saw a steady stream of customers. The returning customers rarely asked for a quote - they just left their computer, took the paperwork and left. I now know why. Joey got my computer working again and did it at what i thought was an extremely reasonable price - same thing for the data recovery. He's very reasonable for the value he adds. In a couple of cases, he told people it wasn't worth repairing their computer - "I can do it, but I don't think that's a good idea in your case." Total down-to-earth honesty.I cannot recommend Protech's services highly enough. This is definitely where I will come for all future computer needs. Joey is a competent, honest service provider. Imagine that!
-
February 2023 by San Diego sportsmassage and fitness
The owner is very patient , kind and knowledgeable. I highly recommend him. I got a very good advice
-
January 2023 by Jonathan Taylor
Super helpful and reasonably priced. I would recommend using Protech if you’re in the area.