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April 2020 by Amber Zavala
TERRIBLE DO NOT GO HERE! This is one of the worst hair cuts I've ever had!First, I called about the Groupon deal. It was supposed to be $69 for a Designer haircut, single process color, blow dry, and style. I told Bruce I had black hair and wanted purple and blue color and if I could pay a little more for the additional color? He said no problem but when I got there he said that what I wanted would cost me somewhere between $400-$500 and that he couldn't do it. He told me I could just do the purple color but my hair would need to be bleached and it would probably just break off. He also said that it would cost me around $200! Super disappointed but whatever...I decided to go ahead and at least get my hair cut since I was already there and that turned out awful too! Unfortunately, I didn't notice until after I had left that it was LEGIT NO JOKE, 1.5" longer on the left side then it was on the right. On top of all this he didn't give me any Groupon discount as he had promised and charged me an additional $20 for having long hair. I tried calling to ask for a partial refund since I had to pay to get it fixed by someone else and he never called me back. I would not recommend this place to anyone.BTW I ended up going to Gisela's hair salon a block away and she was amazing! Not only did she fix my uneven hair cut but she also did the color I wanted without breaking my hair or my bank account!
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March 2020 by Amber George
TERRIBLE DO NOT GO HERE! This is one of the worst hair cuts I've ever had!
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February 2020 by Amber George
Bruce needs to work on his customer service. He was unable to do what I wanted even though I called and asked ahead of time. He also botched my hair cut and cut the right side 1.5" shorter than the left. I called and gave him a chance to correct it and never received a call back. It was a terrible overall experience.
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February 2020 by Amber G.
TERRIBLE DO NOT GO HERE! I agree with Eliz E. on 1/27/20 that this is one of the worst hair cuts I've ever had! First, I called about the Groupon deal. It was supposed to be $69 for a Designer haircut, single process color, blow dry, and style. I told Bruce I had black hair and wanted purple and blue color and if I could pay a little more for the additional color? He said no problem but when I got there he said that what I wanted would cost me somewhere between $400-$500 and that he couldn't do it. He told me I could just do the purple color but my hair would need to be bleached and it would probably just break off. He also said that it would cost me around $200! Super disappointed but whatever... I decided to go ahead and at least get my hair cut since I was already there and that turned out awful too! Unfortunately, I didn't notice until after I had left that it was LEGIT NO JOKE, 1.5" longer on the left side then it was on the right. On top of all this he didn't give me any Groupon special as he had promised and charged me an additional $20 for having long hair. I tried calling to ask for a partial refund since I had to pay to get it fixed by someone else and he never called me back. I would not recommend this place to anyone. BTW I ended up going to Gisela's hair salon a block away and she was amazing! Not only did she fix my uneven hair cut but she also did the color I wanted without breaking my hair or my bank account!
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January 2020 by Eliz E.
Probably one of my worst haircuts. He cut my longish hair short only on my neckline and near my ears. I had to wait 6 months until I could tie my hair in a pony tail because of the bad haircut Bruce gave me. I even tried to get an appointment after I got the cut to fix it up but he kept saying he's busy. And to add more he washed my hair like he would wash a rag. My hair was a frizz ball by the end of the haircut. I would not recommend him.
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January 2019 by J R.
Best haircut I've had in years! Immaculate work! Color was exactly what I wanted as well
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August 2018 by Sara Delphi
Woohoo. Bruce is the best. It's a bit pricey, but it's worth every dollar. I usually left beauty salons unhappy, but Bruce is the only stylist that made me feel beautiful.
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August 2018 by Divya Subramonian
Bruce is great! He is patient and tries everything to make you happy!:)
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March 2018 by Jessie M.
Best facial in Poway! I just had my facial and it was amazing! Maggie payed attention to everything I said to ensure she was sensitive to my skin. I feel refreshed and rejuvenates and my face feels amazing! I'm a Maggie lifer now.
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January 2018 by Vanessa H.
Dont buy a Groupon and go here. Took over a month to get an appointment due to no return calls. I finally did get an appointment and when I showed up he was rude and told me to get a refund from groupon. Told me I had to pay an extra $15 just for a cut because my hair was longer and "It would take him an hour to get through all of this." I want someone who actually wants my business and isn't rude about my hair. I spent 15 minutes in my car crying after I left then contacted Groupon to get an exchange. Now I have anxiety about getting my hair cut anywhere in California :(
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November 2017 by Megha S.
I went to the salon for a cut and full color. The request was pretty simple that I needed brown(my base) hair color and clean up the dead hair (5 inches off) my hair is pretty straight and already had brown color with some highlights and I was looking for the same color all over to get rid of the highlights and even it out. I asked bruce like 3 times to show me the color but he wouldn't he would just say oh this is the perfect color.. and i wanted to get rid of the greys he would keep saying don't worry. My mistake was i trusted his claim of 20+ years of experience. When the final result came out.. the color turned out BLACK.. the greys are still there cuz he took pretty large sections and left all the greys in between.. (color saving effort) and even the hair cut is uneven..i am taking scissors myself and evening them out.. overall a super disappointment! My husband came to pick me and said the same thing.. but bruce would say there is not enough light here the color will show when u go out in the sun! Really?? U have a hair salon.. the least u need is good lighting! Then i called him and told him that the color is definitely black and the greys and The uneven hair lengths (the hair is straight and its hard to miss straight lines in my hair!) his response was that keep washing ur hair and it will fade out! Did I pay all the money to 'fade' the color? The max he can do is put a soap cap!! Awesome!! I paid all this money to fade out the color and dry my hair when the request was super simple and couldn't have been more basic! Horrible service and even worse customer services!!
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October 2017 by Della A.
When making an appt., don't mention you have a Groupon as you may not get an appt. for several days. I was hoping to get a haircut and a few highlights and a blow dry on Saturday. It seemed like I was going to be able to get an appointment until I mentioned I had Groupon. At that point Bruce said, I don't think we have any openings until next week. I used the trade-in option on Groupon and opted out of Bruce's to go with another salon.
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August 2011 by Hannah Son
Cyndi Jones is where its at! If you want an amazing cut and style, look her up! She did my hair for my homecoming and guess who looked damn cute? ME. If you want great quality work done by someone who cares, make sure you stop by Salon Bruce Stuart and get your hair did. (And ask for Cyndi...)
