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March 2024 by amanda cueva
They rush for no reason even when there’s no line smh ??♀️
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February 2024 by Caroline Kelly
I went to subway yesterday & got the tuna & cheese foot long. Austin made my sandwich perfect. He used the right amount of topics and he was so kind. Thank you Austin for making my experience at Subway in Poway so great!
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January 2024 by Guppi G
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closedMay they hired a staff who is not given a proper rating
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December 2023 by Linda Leonard
I wish I could put negative stars! I'm not one to write reviews that are negative. However I must say my experience with Subway hasn't ever been the best. Their new advertising states fresh cut meat. It's NOT! They slice and stock the trays. It's not to order. I decided to give them another chance due to new advertising. We walked in to Poway store, we were ignored as if we didn't exist for 5 plus mins. Finally we were acknowledged with an annoyed employee with NO personality or consideration of why we were there. I wanted to leave but had to see how this continued. It just went down hill from there. After step by step telling employee how we wanted our 2 sandwiches. (Yes, normal procedure) I then had to repeat what we just had her make to pay for it. I then had to walk her through what should be a normal thing dealing with a small gift card to credit a partial charge.Needless to say I will never step foot in a Subway ever again! I sent email to their CS email, I was acknowledged with an a apology from "The Store Owner".It's sad to see where labor cost for so much more money these day's has gone so terribly backwards on customer service in some businesses.
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December 2023 by Tahid Rahman
I called 3,times to order but no one answered!!!
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December 2023 by Carolina Diaz
Placed an online order around 5pm..Nov. 8,23. Sandwich was missing cheese and bacon, was not Toasted and not double meat, which is what it should've been. And...they forgot my cookies. ?
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October 2023 by Peggy Gates
Staff very friendly. We had a gift card that their reader couldn't read.
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October 2023 by Truth S.
The female manager lady is really nice here and they had a young guy as an employee who was super professional and friendly. Their food is really good at this location. Very quick service too. The store looked clean and well maintained. The female manager went above and beyond to make me a satisfied customer. Thanks!
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October 2023 by J Craig Miller
The Hotshot Italian Sub is unbelievable. The sub was excellent and everyone is very friendly. I will be back! Good
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October 2023 by Maurice P
Big Shout out to my guy Richard who made my sandwich this morning. Great customer service, and the restaurant was neat and clean.
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September 2023 by Lisa V.
My husband and I arrive to Subway at 7:40 ordered our food and sat down to eat. The young man said at 8:01. We're close for indoor eating at 8:00 pretty much told us to leave. It was very rude about it. No need to be rude as we were almost done. And the place doesn't close until 9 plus they still need to clean. Both guys went to the back and I was like excuse me can I get your name? The one guy that was rude came out and said his name was Gabe
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August 2023 by jayde sterling
I love this place love the people who work here. Awesome sandwiches. Since the new manager has taken over this place has turned around tenfold. She did an amazing job making this a better subway. Great people working there now I give this more than five stars and I continue to eat here multiple times a week for lunch. Love their veggie patties.Vegetarian options: Love their veggie patties
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July 2023 by Ella
Don’t order online. They canceled my order so I called to ask why, they said they didn’t. I asked Uber Eats and they said “The order was canceled by the restaurant” Whatever that’s okay, the manager was nice on the phone. I place the order again since the worker told me my sandwiches and cookies were ready to go. Big mistake, the sandwiches had been sitting there for an hour so they were soggy from the pickles. As you can tell this sandwich is absolutely laughable yet gross. I’m vegetarian. I get lettuce,avocado,cheese,OLIVES, and pickles. You can tell there isn’t shii on my sandwich. To top it all off, they gave me the wrong cookies lol. I never write reviews but after getting second opinions lmao I just had to share my experience.
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July 2023 by Matthew Kelley
On June 30th I had ordered a 12 inch sandwich and this young male worker had made my sandwich and it was by far the best service I had revived in a very long time he was very postive and the sandwich was very well made. He cared very much and was very sincere it’s nice to see that someone actually cares. Would come back 110% Great work and keep it up!
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May 2023 by Kiwi D.
Amazing service as always! Gabriel was awesome, and very funny. Definitely would come back!
