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March 2024 by Paddy Daddy
Elma helped me and my family during our relocation process in Aug 2021 and the extra attention she gave us to make sure our long drive across the country went off successfully was instrumental to the success we had on our trip. We could not have had the same experience without her help. We’re in the East Coast now, but never forgot the help you gave us in going above and beyond the get the right trailer size for our trip so that our trip was safe and successful. Thank You so much.*Shamefully, I meant to give this review immediately after our trip, but lost my reminder note in the chaos and simply forgot after our ~3,000mi trip. I just found it nearly 3yrs later, so figure better late than never.
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February 2024 by Herbert Camey
Good prices
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July 2023 by Magdalena Raskopf
We did have a little issue with getting our truck at the time expected but they were very friendly and also accommodating. And kept the communication active. Sometimes things happen beyond ones control, it's all about the customer service that is received during the situation. So even with the glitch I would definitely use them again and recommend them.
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July 2023 by Freddy Garcia
In and out in less than 5 minutes, fast and easy.
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July 2023 by Tina Strange
DeWolfe Lumber (Quartz Hill, CA) location and truck were clean. Truck was filled with gas. The rep was super friendly. They called to check on me, and extending for an extra day was easy. I am going back soon to continue my move.
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May 2023 by Angel
Not answering the phone
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February 2023 by Russell S.
After telling me I could rent an appliance dolly, when I went to the location, he was very rude and refused to rent one to me. Since the location is an hardware store, he lost me as a customer both if I need a UHaul and any hardware. I would not recommend this business.
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December 2022 by Crystal Lemburg
Love U-Haul all the time
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December 2021 by Doug T
Local, in person support by DeWolfe Lumber was great.The rental vehicle was in great shape and performed flawlessly. The staff was very helpful in getting the rental processed during check-out and check-in.The U-Haul app experience was good initially. However, when it came time to turn the vehicle in, the app failed repeatedly to recognize the pictures that I took and had no in-app support.I ended up having to complete the check-in inside the store after trying to get the app to recognize the picture of the fuel gauge and odometer about ten times.I am grateful for the helpful support of the DeWolfe Lumber staff.Since this review is for the local U-Haul dealer, DeWolfe Lumber, I'm giving them five stars.I will rate the app separately.
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May 2021 by Daniela Chavez Adviento
Got there and truck did not have gas. Employee had to go to gas station and get some gas. Location is small, employees do a great job parking and maneuvering trucks in the lot. Traffic on Glendale Blvd is heavy be aware of it.
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January 2021 by Nelson Brown
They say they are open, but no-one is here to help.
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August 2020 by Hailey A.
Second time using their U-Haul services and this time Alma was very helpful and made the experience simple and seamless. I'll continue to use this location if I receive service like this. Thank you Alma!
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January 2020 by Debbie Vitolla
very rude and nasty attitudes the lady is a b---- and the hispanic man behind the counter a-- h--- .please don't do business there ....thanks
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January 2020 by will smith
Easy process, very friendly service.
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November 2019 by fausto blanco
Not to friendly, good English speaking and Spanish, the are ok.
