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April 2024 by Linda Hogue
Prompt, knowledgeable, courteous service. No attempts at upselling. In fact, the associate listened to our needs and found us the best deal possible.
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March 2024 by Jason Hill
Jeffery C. is a wonderful person to do business with. He was happy to help us and had the best attitude, even though we walked in 10 minutes before closing. Very knowledgeable and a pleasure to do business with. I would gladly go back to him for anything AT&T related.
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March 2024 by Le Anne De La Rosa
Today 2/23/24, we went to the ATT shop right before closing. We live far so we weren’t sure if we were even going to make it on time but we did. Well anyway we walked in and the gentleman that helped us was named Jeff. Really nice man and helped us with adding another line for our daughter and set her phone up for us. He was so helpful even though it was time to close. He even helped us pick out a speaker too. We left happy and fully satisfied with the customer service there! Thank you Jeff!
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February 2024 by Amy Perez
Hello! I just had the sweetest employee help me with setting up a line! I came 20 minutes before closing due to an emergency and he instantly told me he was going to help. Jeff sat down and helped me set everything up and was very kind. Someone else came in and he didn’t dismiss me at all, he continued helping although the other person was being rude. Thanks so much for being awesome Jeff!
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February 2024 by Freedom Macias
Horrible! Stay clear. No caring-ness! Sold wrong product- no apologies. Tried to return but missed 14 day window.
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February 2024 by Regina Flores
This is a very patient group of guys. Jeff helped me so much and really took the time to go over the details. Also Tony and Isaiah are great to work with. Been in there 3 times since and consistent good service!
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January 2024 by Tiffany Thomas
yesterday i went to at&t to get a new phone and tony, jeff, & isaiah were all such a big help. i am so happy with my new phone. they helped set my phone up and helped me get a good deal.
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January 2024 by Brittney Fox
Jeff and Tony were amazing at the ramona location! Very helpful, friendly and probably the quickest I have ever been helped in a phone store!
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December 2023 by Krissy Fee
The guys who were there on Dec 19, 2023 were amazing. They tried everything they could to help me out.
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November 2023 by AnnaMaria Mineo
Shout out to Tony & Isaiah at this store! They were super helpful with all my issues and questions. I needed support getting my call logs and they did just that. I really appreciate their care & concern for my needs. I ended up buying a new phone later on in the week because I really liked them and their knowledge. I would recommend this store to anyone. Great team and quick, even though my problems were massive. Thank you for your kindness & assistance gentlemen! 10/10
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May 2023 by Marcy Kelling
Isiah and Jeff are so very patient andhelpful! Fantastic customer service! Now if only the accessories didn't cost so much lol
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February 2023 by kevin bridges
Worst customer service experience. One employee on a Saturday and acted like I was invisible and my time didn't matter.
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December 2022 by Alexa A.
Isaiah who works here has been so helpful! I had a really big issue with the Poway store and the manager there and Isaiah has spent a lot of time resolving it for me.
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October 2022 by Joshua Ernst
Isaiah was amazing and even stayed extra time to help us out! Great costumer service! Go see him
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October 2022 by Anita Pulsifer
I went into the store to get help with my cellphone. I lost my personal e-mail account but not my business. Isaiah immediately greated me. He was helping other customers and I said I could wait. He said he was loading there phones so he was available to help. He immediately took care of the problem with my e-mail account. These days in our world it's hard to get good customer service. Today Isaiah proved to be the exception. KUDOS Ramona AT&T you have an outstanding young man working on your team. Thank you for the excellent service!-Anita Pulsifer