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November 2023 by Jim Provencher
Very professional, great results, car was ready when promised.Services: Painting
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October 2023 by Hans Bengtsson
Great staff...professional and courteous. I will recommend you to anyone needing that service. Thank you Ramona team!!!Service: Body & Trim
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October 2023 by Kristina Shepard
Multiple deep scratches appeared on my new car, it appeared to have been keyed. Hubby called AAA and was referred here for a quote. Ryan was amazing and fixed it one day - it looks brand new! Outstanding work and outstanding service, we were very impressed. While I hope not to need any future work completed, I wouldn't hesitate to return. And a special shout out and thank you to Kimberly, the Office Manager, who is also fantastic! Thank you for making my car pretty again. I highly recommend Fix Auto for any needed repairs!
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October 2023 by Kent Hildebrand
Last two repairs. Super fast, on time, precise, excellent work. Just about the best customer service people ever. Will recommend all my family and buddies ❤️
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October 2023 by Eric Buyers
I had front end work done on my pick-up after hitting a deer. They did a great job and have amazing customer service.Services: Painting
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October 2023 by Clarence Holmes
Did outstanding work vehicle was just as if I bought it from the dealership.Services: Painting
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September 2023 by Kristina S.
Multiple deep scratches appeared on my new car, it appeared to have been keyed. Hubby called AAA and was referred here for a quote. Ryan was amazing and fixed it one day - it looks brand new! Outstanding work and outstanding service, we were very impressed. While I hope not to need any future work completed, I wouldn't hesitate to return. And a special shout out and thank you to Kimberly, the Office Manager, who is also fantastic! Thank you for making my car pretty again. I highly recommend Fix Auto for any needed repairs!
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September 2023 by Christopher Smith
Great customer service on top of outstanding workmanship. Thanks for a job well done.Services: Painting
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August 2023 by Gil Riegler
Excellent service, fast and curtious. Can't even see where the damage was. Highly recommend!Service: Body & Trim
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August 2023 by Need T.
So, I had to get a quote on my daughter's vehicle. I had called and scheduled an apt., but we ended up in Escondido stuck in traffic and were driving break-neck speed and could not make it. So, i called and apologized. I drove over today w/o an appointment. I went in, they pulled up the request for a quote from AAA. Let me say one thing, the woman office manager there is really great, but if the guy who seems like the manager - he did not introduce himself - treats her just a quarter of the way he treated me, she could definitely get a better job. Flash back - So, a few years ago, I took another car in to get fixed - all through AAA - I had taken it in to get fixed from an accident. So, I also showed them a dent on another part of the car - and asked them to fix that, but to charge me separately for that. I was very clear - no nod and a wink. I was very clear. They had good prices at the time. So, when I got the bill - it had all been charged to AAA. I called AAA immediately and explained the situation. I also paid for it. The work they did was fast and good. So, that was many years ago. Fast forward to today. I did not have an appt, it's very rare when I can get my daughter's car - she's in school and has two jobs with varying hours. So, I go inside - I had already explained to the guy who seems like the manager that I had gone somewhere else for a quote through AAA and they said they had to keep my car for four weeks! And I can't get AAA to pay for the rental. So they told me to go to this place. I cringed because of the relationship I already had with them. I guess they still did work for them. I think he remembered me and the situation, because he'd already been through this whole spiel about how his company doesn't do additional work and charge AAA - I had to swallow my tongue on that one, because that's exactly what they did. There were additional scratches the other place found - the scratches follow the other line. I just didn't see it at the time I called AAA originally., He was chastising a customer over the phone about something I knew they already did. I was upset, but you can clearly see it was from the same incident. But, he never bothered to look at it. I have had cars inspected. It takes a five minute look-see. It is not brain surgery. It was all right there, it wasn't like they had to get under it. He had the request from AAA - he knew it wasn't a complicated inspection. So this guy starts going off on how he doesn't like doing quotes when there's already another one, before he said it was fine. Now he said he didn't like it. I can tell he already has his haunches up before he starts to get his butt out of his chair like he's ready for war and using a tone none-to-nicely. I'd already been there for 10 minutes and he finally starts to get up. He starts scolding me about how he doesn't like to do work when there's another quote. The quote was to see how long it would take them - it's minor and the other place said they'd have to keep it for four weeks. He knows this. So, I just say if you don't want to do it, just say that. And I left. He was trying to be intimidating and he's a gruff guy. I can tell you he wouldn't have tried this with a man. So, WOMEN BEWARE. And I shall tell AAA tomorrow about this situation. I'd give him less than 4 stars, but.... I do give the Office Manager five stars - she was great. Someone please give her a really great job offer. They did good work last time, with the whole exception of billing AAA for my separate work. That's against the law. Anyhow, I just wanted to say all this now before I forgot any of the details, although, on second thought, I won't be forgetting this anytime soon.
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June 2023 by Samantha Grantham
Communicated well. Work was done well. Will use this shop again for future needs with all of the vehicles in our household.
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May 2023 by Jenny Armour
Great service friendly staff finished my car very quickly and a great jobService: Body & Trim
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April 2023 by Kimberlee Stanley
Professional, honest, experienced, always available to answer my questions. My vehicle was deemed a total loss by insurance company. Fix Auto was able to provide me all the details I needed, so I could move forward with confidence I was making the right decision with my vehicle without regret. The detailed pictures they took of my vehicle ended up giving me an extra $400 plus for several added features on my little old car the insurance company had not acknowledged. It wasn't just the money. It was also the feeling of having people that do business right to work with me during this hard time. Thank you Fix Auto!
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April 2023 by Carolyn LoGuidice
They did an excellent job. My car looks the same as before it was wreckedServices: Painting
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March 2023 by Allie Grace
My front bumper was hanging down and my hood wouldn’t close all the way. I needed to get it fixed asap and didn’t have an appointment but they still got me in quickly within an hour and got it fixed! Amazing customer service I believe it was Ryan and Roy? Amazing and will most definitely be going back for any future service!Service: Body & Trim