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October 2023 by Ryann McInturf (Ryann McInturf)
This is a great pet store. Kathy has absolutely everything that you might need, from cats and dogs to critters and fish. Her prices are also great, and she has used terrariums which other pet stores never have. Service was very friendly and helpful as well. My only complaint is that I didn’t find this spot sooner!
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October 2023 by Skye Pasco
Was a walk in who needed Koda's nails trimmed. She fit me in and was quick and friendly. I definitely will be bringing Koda back and would recommend the shop to my friends.
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October 2023 by Warren B.
Very quick service for toenail clipping. Plenty of fun merchandise to pamper your furry friends
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September 2023 by Heather O.
I went in to buy a hamster for my kids... the store was so stuffy and stinky I wanted to gag. The hamsters were piled on top of one another in one cage, which I thought was odd. The worker implied they breed the same two hamsters again and again, which is sad. The worker was so unknowledgeable and couldn't answer any of my questions, we didn't even know if we were buying a male or female hamster. The hamster turned out to be the most unfriendly/scared hamster I have ever owned, and I've owned a lot. Also, they never answer their phone during business hours. I would not recommend this shop!
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August 2023 by Kms Lyda
I accidentally called this place even though I lived out of state. The lady on the phone still did her best to help me with my fishtank over the phone, and even suggested products that I could get off Amazon or try and find in a fish supply store close to me.
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August 2023 by Alyssa Thompson
This place is amazing, I only come here to get my fur babie groomed here.Also the girl working in Reptiles, is very sweet, and knowledgeable, she found just what I needed
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August 2023 by Seth Turner
I love this place.... the staff are so nice and helpful
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August 2023 by Seth T.
I came in the store the other day looking for some reptile supplies, and a very nice young lady happily helped me find what I needed, definitely will shop here again.
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June 2023 by Margaret Stenhouse
Our dog, peppy, loves going to see KathyAnd getting groomed
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May 2023 by Brandi D.
Did a great job grooming my dog. I definitely recommend this place other than the other groomers in town. They were not able to get around my dogs face because she moves too much but they had no problem doing so.
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January 2023 by Sharon Ballesteros
My two little ones don't usually like going to the groomer, but the people at Kathy's have made friends with them. They walk right in, and now one of them even gives some doggie snuggles to the groomer. Very good with my shy pups.
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November 2022 by Jacqueline H.
I was on yelp today looking for something else, and for some reason, I thought I'd look up Kathy's Country Pet Shop. And I'm glad I did. After reading all the reviews I decided I needed to write about my experiences coming here during the past 10 years, And also come to Kathy's defense and comment on a few of the negative reviews that I don't think are fair and one I don't believe is even true. I have been getting my dogs groomed there since I moved to Ramona in 2012, except for two times in 2013, while I was boarding at another business in town. I went back to Kathy's pet shop because she and her daughter are excellent groomers; they are very experienced and they assured me they were not going to traumatize or injure my animals, which was something I was very concerned about happening. It is true that the shop is a little dusty and cluttered, but it not unsanitary. I have never seen dirty cages full of pee and poo. It is also true that Kathy can be a little grumpy and off-putting at times. And a couple times I did take it kind of personally. But my dogs well being was more important than my ego and I knew I could trust her with them, so I kept going back. Over the years I have come to know Kathy a little bit, and I think she is a wonderful person. And so is her daughter. From what i've seen, they both care a lot about the animals and their customers. I can trust that my dogs are safe in their care. Kathy is very skilled at what she does, she's honest and her prices are fair. I often go to Yelp to decide on services that I need, and look at the positive/negative ratio lines to see if I should even bother to read the reviews. If I didn't already know this business ,I would have seen the long line in 1 star ratings and short 4 and 5 star line and thought, oh, that's a crappy business, good to know, I'll never go there. And I would have passed right over it. I hope this review brings the rating up of Kathy's Country Pet Shop, because as it is now it does not paint an accurate picture of Kathy or her shop.
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September 2022 by Sierra A.
I was contacted directly from the pet shop staff. They were very polite when messaging me, and apologized for my prior negative experience. I would be willing to give them another shot. I know that other people in Ramona have also had better experiences there with some staffing changes and they seem to have nicer employees. It goes a long ways with me for someone to take the time to reach out.
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August 2022 by Cash Jordison
All of the animals there are mistreated and don't get the right setting, they have way too small cages and there were 2 guinea pigs that were in a very small cage with almost no bedding. I would rate zero out of 5 if I could.
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August 2022 by Braden Jordison
They are mistreating all of their animals to the point the parakeets beak can't open from the lack of them trimming it.
