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December 2023 by Tom Yeargin
company is fraudulent took money never shipped or responded
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December 2023 by Brett S
Been a customer for some time now. They have terrible customer service. I have been sold more than a few faulty items which they refuse to replace or refund. I would suggest going somewhere else to avoid losing your money.
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October 2023 by Jared Q.
Shawn gave great service and was very knowledgeable on the products. Thanks for the recommendations and showing me the various rigs. It was very helpful on my final decision. I will be back for sure.
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July 2023 by Luke Hembree
Extremely rude employees. Had earbuds in the whole time I was trying to buy a product kept making me repeat myself because she couldn’t hear me over her earbuds
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October 2022 by Meliah G.
Terrible customer service here owner does not care his products do not work spent 200+ dollars to get a defective product, I understand these things happen, but at least offer in store credit? wouldn't even let me show him my product doesn't work at all! Disgraceful.
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August 2022 by Marci Hauser
Always great when I go in there weekly the nicest staff and very helpful
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July 2022 by Collin T.
I used to love this place. Until today. I bought a piece of glass , brought it home and filled with water only to discover there was a big hole. I took it back and the cashier informed me that it's the customer's responsibility to water test the glass before they leave! I've never heard of this or personally had to do this. So they sold me something defective and told me there was nothing they could do about it. Must be nice to run a business like that!
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June 2022 by Andrew SSGSS
Been buying papers from here and tried some backwoods one of the employees recommended yesterday. Place is awesome, staff is great. Their shop seems to have a lot of variety. Glass looks awesome. Would highly recommend.
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April 2022 by Gianna M.
theyre products suck that's all i'm gonna say, they're probably fake honestly. they're logos done even match the real ones lol
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January 2022 by Troy Mathews
Go here all the time always very helpful. I bout a pipe a few weeks ago and today they told me I won a free $150 piece! Very happy with this shop
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January 2022 by Kÿłę G.
Bought a flume float from these guys. They are definitely selling fake flume floats. The red bang flume float I bought here doesn't even taste like it should and on top of that they won't even make it right. I tired showing them that it flashes twice after hitting it and they said it works fine. That's BS.
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December 2021 by Zach Hinton
Super friendly and chill people, wide variety as well, would definitely recommend for any of your smoke needs.
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August 2021 by Theresa Hastings
We went in and bought two vapes, opened them and one didn’t even light up and the second one just blinked. Both “brand new” and we went back in to return them to get our money back and he said “no refund or exchange” an the reason he gave was “you didn’t try it in the store”. We are now out 50$ and nothing being done.
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August 2021 by Christian Z.
Great shop, more than you could ever need. Prices are a little high for a head shop but it's the 7/11 of shops for sure, you'll definitely find what you need for a buck more than Escondido.
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July 2021 by S M.
The staff is great here but every time I've bought a disposable vape it's either burnt or tastes burnt within a day... they let you hit it right after you buy it to exchange it right then and there which is a plus but like I said, it typically loses flavor within the day. I've also given many chances to this place and have rotated various brands to test it out. Not good quality in that department at all.
