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January 2024 by Penny Lane
They are always friendly, and thorough. Prices are probably average, I know it only costs about $10 more than if I were to do the oil change myself, except they know how to check all the other fluids in my car that I don’t. And my time is worth more to me than the $10 I would “save,” not to mention the little bit of extra everything these people put into their work. It’s not “just an oil change” there, it’s that and so much more! And I love that they check with me before doing anything, they give me an up front price, and they tell me if anything is going to be extra Before they let me agree to have it done. I don’t think I’ll go back to changing my own oil for as long as this place is nearby. Thanks guys, I love your establishment and you’ve earned a lifetime customer here.
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January 2024 by Lynnette Turner
The techs talked too much with each other. Loud and with some inappropriate language. They told me I had a transmission leak but could not or would not identify the location of the drip (there are several places, each indicating a different issue). Not helpful- had to pay a mechanic just to tell me where. Service used to be better than this.
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January 2024 by Ken Moran
Received excellent service at Oil Changers! Everyone was polite and professional! They clearly explained both the service being provided and recommended future services. I’ll be going back for all my oil change needs!!
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December 2023 by Michael Garcia
Despite being understandably busy at 10:30am on a Saturday, Vanessa the manager was crucial in managing the process with efficiency, friendliness and knowledgeable.She greeted each customer, asked what we needed and set a realistic expectation for a wait time and then managed her team to a 7 minute turnaround time per vehicle.. impressive. The culture has changed here.. its more customer experience focused.. great job to the whole team!
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December 2023 by Mike McCausland
Good service, nice fellas, and fair prices considering you don't even have to get out of your car. Not pushy for extra services at all.Wait times have been quick every time so far. bonus points - they report the service to Carfax so you can keep the records online for future sales.
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December 2023 by john aguilera
Kristina helped me get an oil change today. She got us in and out very quickly. She also told me about some services I need coming up in the near future. She was great !!
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December 2023 by Gaye Miller
I was happy to be able to get in and out easily. There was also an issue with transmission oil that led to an expensive process. So now the noise I was hearing seems to be abated. But I don't believe the air filters were even looked at. I know the inside air filter wasn't pulled out. That is why I gave a four rating instead of a five.
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November 2023 by Marilynn Ono
I started going to the Ramona Oil Changers around six years ago. They always took great care of my cars. It's been about two years since I've used them. The dealer maintenance contract on my Honda expired, so I'm back. They have an awesome team with great synergy. Justin, Krystal (I'm guessing at her name) and the mystery mechanic in the bay under my car were stellar, efficient, friendly and professional. I recommend getting the "Buy 3, Get One Free" discount card. It's worth it.Good people, good service!Service: Oil change
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October 2023 by Scott Green
The worst experience ever!!they overfilled my oil past the overfilled mark!!! My vehicle was bogged out and smoking. I complained within 1 hr. Then found out that nightdouble checking their work they tightened down my oil filter way way past the tight point and made it unremovable. So tight I felt sabotaged!!!I marked the filter with permanent marker to show I had to take time out of my day to get dirty and find out they created more of a problem for my car and made me pay for the service and disrespect of my vehicle.The girl manager was unhelpful staff was not sorry and continued to tell me oil over the top hole on a dipstick is where it needs to be and isn't overfilled!! It was clearly over the top marker on dipstick.. took 3 times to come back they ended up draining all the oil "again" . I watched them get the over tightened oil filter off using a tool which I pointed out when I saw them use it.. this place is not showing respect for cars don't go here.. they didn't refund my money didn't apologize and made me get dirty twice checking their work jacking up my car to make sure I can remove the oil filter cuz I will not be coming back here for oil changes. 57 bucks is not worth their services. I want a worry free oil change and don't want to recheck every fluid they check found out my clutch fluid was overfilled also they said they checked it. Blatantly irresponsible reckless employees the last two days.RespectfullyScott Green
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October 2023 by Chelsea F.
Pulled up in hopes of getting an oil change today based on Facebook recommendations. Didn't look busy at all, 2 other cars. Sat inside my car as the signs instructed for probably 10 minutes and saw at least 3 employees walk by, none of which acknowledged me or even made eye contact. Would have been happy to wait but being acknowledged would have been nice. Drove away and went somewhere else. Bummer!
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October 2023 by E Green
Kristina and her crew do a great job. Thorough, fast and friendly. I've had my services performed at the ramona facility for years. Never had a problem and their prices are best in town. Transmission, coolant, oil and more. They do much more than just change your oil.Services: Transmission
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October 2023 by Laura
I am going to preface this review by saying that we have taken our vehicles to Oil Changers for years now. We are diligent about keeping our cars running smooth and keep our warranty. We we're extremely happy with them and even referred people there. Recently, we have had problems. Every time the female that works there, fills my oil, she spills it all over my engine. We did discuss this with her and she stated that she would be more careful and clean it up. Unfortunately, again, she spilled the oil and did not clean it up. I have a new car and you are able to easily see the mistake. Oil Changers, you may keep your coupons as we will be going elsewhere from now on.
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October 2023 by Sonja Silva
Today I went in for just an oil change and they were working on a truck that was taking a long time and the cute girl came to several times to check with me. She was very polite and went out of her way to thank me for being patient. Super customer service until I pulled up to get my oil change. Justin was telling me I needed some other things done and I said no thank you I’m running late and have football game to get to and he said really on a Saturday. Yes I am going to a pop Warner game which is none of his business. And as he rushed through with an attitude I was shocked he didn’t check my tires or clean my windshield and on my receipt it says I declined.I would never decline that, it’s one of the main reasons any women goes there is to have a safety check My family said I should have told him to do it but I shouldn’t have to ask for customer service But good job to the young girl she was excellent!!!!
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October 2023 by James Alcobia
Quick and easy pull through oil change location; the oil changers team were professional and laid back simultaneously.The cost for full synthetic and an air filter replacement came to $125.10 after taxes. I enjoyed the service and positive attitudes of the employees that I tipped an additional $20.I will be back and shall recommend this location to one and all.
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October 2023 by Lisa Gregory
First time visiting Oil Changers. They were very friendly, thorough and fast. Best and most reasonably priced oil change I’ve ever had. I will definitely be returning here for service!,Services: Air & cabin filter replacement
