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April 2023 by Kim C.
I ordered 2 cakes for my son's birthday. One was correct and the other has no requested writing on it and the wrong flavor of ice cream. I called to work it out with the location and the girl who answered the phone said she would call her manager and someone would call me back in 5 minutes. I waited 15 and called again. The girl said the manager said the cakes were right. I think I know if they were right because I cut them. I had 10 people waiting for cake so I had to serve it. I demanded to talk to someone in authority. She said her manager would call me. Instead I get a text of the receipt that I paid for the cakes. No kidding. I paid for them. I ordered them. You made them wrong. I tried to call back and they wouldn't answer the phone from my number. I used another phone and they answered. I told them to grow up. When you have a disgruntled customer you need to deal with it. I demanded the owners phone number. I left a message. No response. I tried to call the manger. No answer. I texted back that I started annoyed but now I am pissed off and I will seeking legal recourse for reimbursement. I am an attorney with cancer and time on my hands and they messed with my only sons birthday celebration. I don't know how many I will have with him so they are precious. I am just disgusted with how this is being handled.
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March 2023 by Chris
Staff are friendly. Clean.
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February 2023 by Stevi
1st and only time ive gone here and the employees were rude. Wouldn’t recommend.
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February 2023 by Tim B.
Me and my girl just got two milkshakes from here and they're delicious! I got the chocolate & peanut butter one, and my lady got the jamocha & carmel one. Both were perfect. Staff was nice, and store was clean. I even forgot my gloves here two weeks ago, and when I stopped by before work to get coffee they had em for me. Much love.
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January 2023 by baktash samady
friendly and professional staff, ordered a cake for my daughters birthday, it was perfectly made and on time.highly recommend this place
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December 2022 by Gursharan Singh
I like to try different kind of ice-cream flavors.Recently I tried "strawberry ice-cream in baskin- robbins.I was excited to try this flavor and it was super delicious.Vanilla in very little quantity is spread on choclate flavour ice-cream and you will get 2 different tastes on your tongue at a same time .Baskin-robbins has branches in10109 folsom blvd rancho Cordova, CaliforniaBaskin Robbin and at all branches this flavor is available. customer service were very good Kamalpreet Kaur customer dealing very well ..
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December 2022 by Ranvir Pabial
Milkshake is very good fast service nd friendly .great service. Kamal was amazing extremely helpful
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December 2022 by Rajveer Giles
Me and my husband went there last night and their service was really good!!!Kamal Preet took really good care of us !!
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November 2022 by Duke
Great Service! Same day, I tried ordering online and the latest available pickup was 24hours. I called and spoked to Preet, she was able to accommodate a same day pickup. As a matter of fact, I got the cake within 3hours.
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November 2022 by Erik Tran
These guys at this baskin-robbins will really do everything they can to make your cake. I’ve called them and ordered many photo cakes from them and they’ve been nothing but nice despite my request being made in less than 24hrs. I’ve truly am glad that they put their customers needs first
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November 2022 by Karen Teague
'22-11 1st Review & Customer (in ~10yrs):>> Located inside Chevron's Food Mart, though there is a drive-thru (Baskin Robbins sales only) which runs 7d/wk until 10p <<-- I agree with reviewer Crystal: Don't let the old building & run down location turn ya away (from some fabulous ice cream).-- The inside is clean sporting a FULL Baskin Robbins choices/menu/cold-case. Very nice, attentive, solo adult worker runs it all (but separate from worker who runs the Food Mart).-- Unappealing parking designed directly in front of store is convenient, though only 3 stalls & lacks handicap parking...though there is a handicap access ramp. Also, exit is west-bound only Folsom Blvd, so have to u-turn at the light if want to go east-bound.
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October 2022 by Bhupinder Kaur
This baskin is exceptionally goodLove it
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October 2022 by M Slater
Unsanitary. I witness them pick up ice cream cones off the dirty floor and put them right back on the counter for people to eat. Very rude and unprofessional. DO NOT EAT HERE. YOU MIGHT GET SICK.
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October 2022 by Cristina Ott
Love the ice cream here, great selection for great prices!
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July 2022 by Justin Holmes
Preet was amazing! Extremely professional & extremely helpful. I ordered a last minute birthday cake for my girlfriend and Preet made an absolutely amazing and delicious cake! Super clean and nice location- so many flavors and options to choose from. Better than any BR location I’ve been to.
