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January 2024 by Nate Diehl
Someone is using my cell phone and my name for no good. They have cloned my phone and SIM card somehow and are up to no good
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September 2023 by Cinthia Vazquez
Came here get new protector screen and switch over to boost mobile. Girl who attended me was such a very helpful and sweet person she made my visit very good !! This girl gets the job dob good and fast!!
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September 2023 by Yoppa Dre
I came in here to switch over from cricket and was able to get a iPhone 11,case,screen protector, and a free pair of headphonesThanks to the nice lady who helped me
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September 2023 by Mike M.
The employee was so helpful with me getting an iPhone 11 for my daughter. I don't expect much from wireless Stores but this one employee made it so great. I wish I knew her name. Thank you!!!!!
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November 2022 by Kiko NYC
Great experience, the lady was so helpful and knows what she’s doing highly recommended , thank you so muchKeep up the good work ????
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November 2022 by Joseph Reuscher
I switched from metro to boost and got on 25$ plan a month for all unlimited very good plan and reasonable prices
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October 2022 by Amrita Singh
She helped me with my account thank you luana
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October 2022 by saydeh terrazi
Amazing service! Today was my second experience with this location, I needed a family plan with 3 lines for me and my sons and luana was just excellent! professional and knowledgeable very patient and helpful person. I am extremely satisfied. Thanks for your service
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October 2022 by Bassel Frangieh
Best customer service !! The girl inside was very helpful. She fixed my phone & gave me a good deal for my family plan , i will always come to this store and pay my bill there
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October 2022 by Annie Ricks
Love coming here the girl is great and always gets the job done
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October 2022 by luana frangie
I had service with at&t and i was paying 120$ for only my line i have switched to boost and got iphone 11 for $50 only. My bill dropped to $67 a month with inssurance but way better service.highly recommended
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October 2022 by hyun lee
Helped me with my new phone and got all set up thank you
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October 2022 by Mardlena Tillman
I switched from metro and got 2 new phones on the gov plan, I loved how professional the lady is out there she helped switch all my informations to my new phone. Highly recommended ?
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August 2022 by Liza Ramirez
The worst on a family plan the secondary line device broke damaged only!! I just paid cell phone bill prior to due date paid 80.00 on 7/3/ 22 not due til 7/5/22 my family member went in to purchase new phone the female who said she is the manager disconnected the line as if I pay bill for her to disconnect charge my family member full price when had the month already paid for now if that is not her stealing my money then I don't know what is!! I will find someone to give me my money that I paid I need my credit of 40.00 put on my account I don't care who puts it back on there but u don't take my money I work 2 jobs she needs to know what she did is wrong!! I paid my bill never told her to disconnect my line from family plan as if I just throw money away like this it's simple fix put my money back on my account period.
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June 2022 by rukia k
Worst customer service. Vulgar and inept. THEY DO NOT KNOW HOW TO PROCESS ACP applications much less handle renewals. They make ANY excuse to not do it because they prefer you pay a plan and phone. Even if approved by FCC and you have a valid ACO id# , they still do not want to give the service you are rightfully entitled to. Bias at its finest, if you are having similar problems with this government funded benefit, please complain. This social and racial bias by bothe the store managers and Boostmobile itself. Complain to corporate Boostmobile and to the ACP. If you want to submit a complain to the department of better business , please do so. Social and racial injustice does not stop until our voices reach the right ears. They need to remove ALL ACP Related ads off the windows and just stick to what they know. It is wrongful to give false adversing to fish people and deceive. Gross attitude and unprofessional. Promotion of a service NO ONE is properly trained to do by phone not in person.
