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January 2024 by Dana Zink
I've rented several times from them over the last 4 years. Always had great customer service! I won't go anywhere else when I need to rent a car.
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September 2023 by MeLinda LaViene
I love love love this budget location. Customer service is impeccable! I’ve never once had an issue with a vehicle, fees, timing or service. They have a nice selection of vehicles to choose from. I will always use this location for my rental needs and referring family and friends. Make this location your 1st choice when looking for a rental.
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July 2023 by Maya Choi (Maya)
I needed a long-term rental (over 3 weeks) and Rehan was able to give me great rates! They were also available anytime I had questions about the car as well as accomodating and with great service. This was by far the best rental experience I had in years, thanks to Rehan and team. I will definitely come back here again when I need a rental!
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July 2023 by Maya H.
Rehan was amazing to work with. He was accomodating and extremely helpful with my long term rental (3 weeks). I will definitely come back to this location next time!!
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June 2023 by Ms.Octavia Hardy
This place slaps on soooo many excess fees. You don’t know until you return the car coincidentally while your card is on file. Be warned: If you call to extend make sure you ONLY get charged a $10 extension fee otherwise every day after your original return date, they report the car STOLEN, then will charge you a late fee per day and start a NEW contract charging another $200 deposit ON TOP of the one you have. This will happen all while you still have the car. There’s one woman there most of the time that plays d*** and always tell you to call customer service. Budget CS was even surprised by all the obscene charges!!!
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June 2023 by Alex
Rehan and the team here were genuine, kind and friendly. Best Budget location in NoCal!!!
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February 2023 by Elizabeth H.
Reserved a Toyota corolla for $49/day through Expedia. I chose the Budget rental. Received my itinerary from Expedia with all the charges noted. I went to pick up the car and the lady said she did not have my reservation. I told her I had the reservation on my phone which she said she didn't care about cause I needed a budget confirmation which I did not have. It was going to be about $128 for a 2 day rental. So I proceeded the process to rent a car there and wanted a corolla. She told me she didn't have any corollas while there were two in the parking lot. I asked about those two and she said they were reserved and the only thing she could offer me was a small suv at $89/day plus insurance of $40/day. I was in a bind cause my car was in the shop and accepted the suv. She never checked to see if one of the reserved corollas was reserved by me. They must have listed the name of the leasee but she wouldn't look it up. She was extremely rude and unprofessional and I should have walked out. Anyway I will never go back to that place. I feel strongly that she conned me to upscale to the suv.
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October 2022 by Renee R
The young man that helped us the other day was beyond helpful and pleasant to deal with. I'm referring to the branch off of zinfandel
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September 2022 by Lamar Simpson
I wish zero stars was available . I made a reservation by phone on a Wednesday and was quoted $77 per day I arrived today and was told I had no reservation and that the best she could do was $174 per day. My whole trip was planned around this and I was completely inconvenienced. The lady claimed she was the manager . The place was also dirty and unkept . Avoid this place like the plague
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May 2022 by R. B.
Horrible service. Went in to pickup today, and the service lady was very rude and unprofessional. Save yourself a headache and go somewhere else
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May 2022 by Reyna Maria B.
Horrible service. Went in to pickup today, and the service lady was very rude and unprofessional. Save yourself a headache and go somewhere else
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April 2022 by Edna Childress
Shiri and the gentleman that work there are awesome..Friendly and professional.Thank you for providing me with the best service while I was in California.
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March 2022 by Engracia Scott
I went to rent during Christmas informed young man I wanted to wait till my appointed time because I needed as long as possible on last day. He said yes signed me up said I could pick up no problem I did not take keys did not pick up till 2 hrs later as agreed not noticing he wrote my original arrival time on contract so upon return it was 1.5 hours late so charged a whole extra day any savings were for not read read read my error and felt taken advantage of. Not happy!!!
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August 2021 by Sergio R.
I used to come here like 3-4 times a year . They do debit cards here . Never paid more then $40. Fast Forward 8/18/21 They charged me $103 a DAY for a Corolla ! And then I needed it one more day on accident and the Guy hit me with a $100 Fee for Having the Car an extra Day . U got me $100 when I'm homeless Having a hard time because of COVID, KARMA. I WIll never GIVE your establishment 1 red cent in the Future . Goodbye and way to TREAT your Return Guest. They have NO DROPOFF LOCATION either I was at WORK I Left the Car across the street and paid $40 to UBER there and Back . Worst Rental experience in my Life! They said " Sorry that's not our Policy NO We will not go across the Street and Pick up our Car ur still Financially responsible for it " I will tell everyone I know about this place .
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August 2021 by jeremy champagnie
0 stars your employees lies and said i had no reservation so they could go home
