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April 2018 by BERSERK - WOLFGANG
I went here with my mother in law to help her rent a truck to move. Long story short they took our info an then we ended up deciding to go to uhaul due to complications with them not wanting to take cash. 2 days later they tried chargeing my mother in laws card in a different country. Dont use this place they will try an scam you no mater how nice they are to you.
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December 2017 by Mehrdad danaipanah
THEY TOLD TO GET MY TRUCK FROM SOMEWHERE ELSE and canceled my reservation without offering anything to fix the issue DONT WASTE YOUR TIME on BUDGET PEOPLE GO TO ANOTHER COMPANY IF YOU DONT WANT TO WASTE YOUR TIME
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September 2017 by J Jackson
If you are considering renting a truck, it would be in your best interest to avoid renting anything from Budget, but if you have no other options then at the very least make sure you have them put EVERYTHING in writing and triple check your invoice.
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June 2017 by Sean O'Brien
Had to go here after another budget did not have the truck they promised me (see my review history). Location was good, but required a few items I have not needed to provide when renting a truck before (like my Insurance Policy Number). When I returned the truck, the after hours key return was broken and/or stuck and I had to come up with another solution to return the keys. However, the service was prompt and good.
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December 2016 by Jessica Yete
Honestly, have been always disappointed with rental car agency with shoddy car's and lack of clear communication. But I was very pleased from the beginning with customer service right with the car booking over the phone and getting the fastest checkout at the location.
Manager was really helpful in making sure we had good spacious mileage car. This experience brought my hopes back in rental car agencies.