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March 2024 by Susan Leonard
From start to finish, it was completely seamless. Very professional and our car looks great! I'd recommend Caliber Collision if you want a comprehensive, professional estimate.
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February 2024 by Tammie Gipson
Excellent experience from the beginning to the end
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February 2024 by Theresa Johnson
Great service and my car damage repaired perfectly!
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February 2024 by Renne Pettus
Thank you so much. And I pray no one hits my truck again. I hope you all have a wonderful and safe New Years
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February 2024 by Amy Lawrence
Arturo was great! Gave me great service from the beginning to end of the process.
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February 2024 by James Parmelee
The staff were very professional and courteous, the work is beyond what we expected.
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January 2024 by Joanna Simmons
Very friendly and knowledgeable. Kept me posted along the entire process.
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January 2024 by Frederica Sauber
Great experience at Caliber Collision Rancho Cordova. The staff was great and customer service was outstanding!
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December 2023 by Rosemary Lopez
This was , is the most terrible experience I've had trying to get my car fix. OMG next time I'll take my car to a place more reliable. I tried to trust my insurance by having them recommend caliber . From now on I'll go back to previous body shopService: Body & Trim
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December 2023 by Mark Caldwell
My experience with these people was not good. I will say that the repairs appear to be good and they did do a few things I wouldn't have expected. It's only been a few days, so I can't speak to the long term effects.My problem lied squarely with the process of getting the work done and having a real clue as to when it would be completed. In a nutshell:Everyone involved knew there would be a more work needed than the initial estimate indicated. We could not safely open the hood to inspect inside the engine compartment. Because the vehicle was drivable, I elected to wait a few weeks to drop off the car for repairs. They did not have the fore site to use that time to order parts they knew they needed. Instead they waited a full week after I dropped it off before even looking at my car.I got many annoying AI texts from their system which were pretty much just lies and disinformation. The people blamed it on their "system" Even in the 4th week of repairs, they were waiting on parts that could have been ordered over a month ago. Everyone was friendly and "very sorry" (apparently the new customer service mantra), I simply had no faith that there was any competence in the operations of this shop. If would have needed to rent a car, I would have been pursuing some return of that cost from the shop.
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December 2023 by Matt S
My advisor Nicole was amazing with keeping me informed every step of the way during the repair process. I wouldn’t hesitate to recommend Caliber for your auto body repair needs.
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October 2023 by Cheri Randall
Staff was absolutely amazing and attentive after I had been side swiped. Had an estimate shortly after my visit and they followed up every step of the way.
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October 2023 by Anna Farrell
I brought my Acura TLX car to Caliber Collision ? and received exceptional service. I was extremely happy about the service and customer support. Thank you Becky and TeamService: Body & Trim
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October 2023 by Luis P (Lu)
After someone broke into my car and damaged the interior, I took my car to caliber collision for repairs. They were quick and did a great job! I also appreciate the great communication. I’ll be coming here for any future repairs.Services: Painting
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October 2023 by Christian Maldonado
Becky with Caliber Collision made this whole process easy and answered any questions I had. They kept me updated on my vehicle process via texts and calls. I would highly recommend this Caliber Collision for repairs.Services: Tires
