Carpets Plus offers a comprehensive flooring solution with a strong emphasis on customer service and quality. They provide high-quality samples directly to homes or offices, using advanced visualization tools to help customers make informed choices. Carpets Plus stocks flooring in bulk, ensuring competitive pricing and a guarantee to beat any competitor's prices. Customers have praised the business for its excellent customer service. Staff members, including Zach and Gustavo, are noted for their availability, communication, and patience throughout the process, from estimates to installation. They are proactive in addressing issues, as demonstrated when they quickly removed flooring to prevent water damage and returned to reinstall it once repairs were completed. The installation process is described as seamless and professional, with installers who are efficient, detail-oriented, and respectful of the customer's space. They ensure that every aspect of the installation is perfect, from cleaning the area to meticulous finishing touches, leaving homes spotless. Overall, Carpets Plus is recognized for providing great value, high-quality products, and outstanding customer experiences. Many customers express their intent to recommend the business to friends and family, highlighting its commitment to customer satisfaction and craftsmanship.
Carpets Plus carpeted our home 14 years ago and we decided to go with them again. Great experience from start to finish! Sales staff was excellent and the installation crew was top notch! Thank you for a job well done!
March 2026
I loved working with Melissa at Flooring Buyer. She was extremely knowledgeable and helpful in choosing the right carpet for my home. I recommend her services when choosing carpeting for your home.
February 2026
Great customer service by Melissa and her team. Very happy with the initial home visit, follow up, pricing, purchase and install. It looks great. I’d highly recommend this company.
