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April 2024 by Erik Lehman
The wait here can be a long one because they don't staff that many tellers
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April 2024 by Mr Gauss
Worst branch in the greater sacramento area... nursing homes move faster. These employees move like they're State workers. 8 to 9 people working behind the glass (3 tellers). If you have to actually go to the bank for anything, you'd better request a vacation day to do so. Absolutely an amazing thing to see (the inefficiency is definitely something to behold). Phuk this branch.
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March 2024 by Nicole Arruda
They don’t accept deposits thru atm, force you into the bank, to wait over 30 mins as the 1/2 tellers take turns randomly walking away for 5-7 mins at a time causing only 1 working teller at a time. Vincent made sure to take no responsibility as “it’s not his job” when I asked why deposits weren’t available thru ATM. Reviews from months ago saying the same thing, they acknowledge and either just don’t care or do it on purpose to scam you into seeing a teller.
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March 2024 by Jarman Gray
This place is the worst! Stood in line long enough to watch 2 of the 3 tellers take breaks. Took almost an hour to get through the line. If you have to stop here make sure to plan on being here at least an hour. Time to start looking for a bank/credit union the prioritizes it customers rather than paying million to put their name on an area.
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March 2024 by Martinique Papillion
Golden 1 on Olson Dr they are not for people for equal rights discrimination toward black people a older white lady with white privelige was in line talking to my kids this is not a play ground as a angry mother I told her don't talk to my kids you talk to me and than she said well you need to to teach your kids not to run around and scream my son is two my daughter is 10 n my middle son is 6 years old with adhd so he can't always stay still n plus they weren't hurting anyone the staff of the bank stated to me that this is a professional setting I told her do I work here im a customer she basically stated that just calm down. And handle your business and leave which I was doing when It comes to my kids you don't ever talk to them crazy and think that a mother especially a black mother is not going to say anything had I'd been white the staff would've never said anything word of advice I feel sorry for that old woman one day she will do that somebody eles and they might do harm and before you protect a white privelige old woman who has no respect for kids especially children of race Golden one on Olson Dr has a race issue and didn't know the situation and I wasn't of danger to that lady but if she would've touch my kids yes than I'm going to jail so please I shouldn't be harassed by staff due to the fact of someone bothering my kids in a disrespectful manner
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February 2024 by Michael Flanagan
Id make an appt
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February 2024 by Nena Rangel
If you want to wait all day in line and have nothing else to do come here. I spent 1 hr in line to end up not getting the information I needed . While I was in line 3 people left upset . This is the worst branch I’ve been to. They only have 2 slow tellers and 10 people in line waiting
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February 2024 by Marion Pearlman
OMG! So neat and clean and so friendly. The service is well appreciated and I love how they take good care of you. Great place to take care of business, the only place I go in for business. There's a worker named Tamaria and she's so sweet and took care of me and my family, thank you. I'll make sure I tell everyone about this Golden1 ?
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February 2024 by Norman Schulz
Every time I go into this location I have to stand in line an hour. Never enough cashier even on the first days of the month when they are the busiest!
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February 2024 by Chris Commander
If you want to waste half your day, visit this location and wait and wait some more.. Happy New Year's, they added a lot of fees, so enjoy.. Golden 1 used to be a decent bank, sadly now days they only care about is your money. This location was the final thing to make me totally regret ever being a golden 1 member.. (will be getting a new/better bank)
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February 2024 by The44shine
Everytime I visit the Rancho Cordova branch, there are only 1 or 2 tellers even though there are over 10 people in line. Yesterday I was 7th in line for over 30 minutes. I was so fed up that I got out of line, went straight to Sacramento Credit and opened up a new account there. I am done dealing with Golden 1.
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January 2024 by Nina Grabciuc
It seems that these employees get paid based on how slow they work... Golden 1 only cares about getting customers and not servicing them. Probably worth switching completely to a different bank.
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January 2024 by William Maldonado
Slowest brand in Sacramento. Good God. Line always takes 30min even at like 2pm, the workers move like molasses. It's literally faster to drive to Folsom and back and use that branch
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November 2023 by Ali Aliakbar
It is the worst bank ever the people work over there they are super slow they’re not professional they cannot do anythingI will not go back to this branch ever
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October 2023 by Eli K
Terrible bank all-around. All 3 atms were down and unable to accept deposits. This forces customers to go inside and wait 30 minutes to an hour just to make a deposit. Fix your machines and hire more employees. Why are only 2 people assisting 20 people in line? Do better. Waste of time that I don’t have.
