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March 2024 by Loes V.
A new GE dryer was delivered by Home Depot today with many scratches to the font of the machine and the new machine also did not work. When I called Home Depot to schedule a pick up for the item, they first told me they were going to send someone out to fix it. Then when I insisted I needed the dryer to be picked up and requested a refund, they told me they have to bring a replacement and that I can refuse the replacement when they arrive for pick up and it then would take several days to get the refund back. 2 phone calls later I was able to arrange for a pick up only, but they cannot send an e-mail or text confirming that the customer had requested a refund within 48 hours. Terrible customer service. I will never buy an appliance from Home Depot again.
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February 2024 by Joe T2
well organized products and displays easy product location ... found what i was looking for right away.
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February 2024 by Paul Lee
Had the right product at the right price with very good customer service
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January 2024 by Nafis Nuriev
I love home depot
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January 2024 by Chris Hicks
Decent store with long driveway for loading
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January 2024 by Linda Hughes
I went in looking of an item I really had no knowledge about, and I was sent to Thomas Schubin. And not only did he help me with that item he helped me find the exact product my granddaughter was looking for an art project. He even gave her a discount because of the school paper we had. We were ever so thankful. But as great as that was it was even better because he was kind and smiled the whole time he was helping us. He is one big reason we will be coming back to your store.
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January 2024 by John Doty
I say a 3 because I am limited on where to find certain items elsewhere. Employees understaffed, especially where they have new self checkout.I had an older $100. Bill, it wouldn't go in the machine at self check. 3 employees tried to insert it but failed as well. There was not a person in the store that could verify the bill and exchange it. No live register at all.
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January 2024 by Marlene Mann
The person checking us out was very rude and angry.
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January 2024 by Robert Dixon
This is the slowest Home Depot. I’ve seen compared to the Carmichael Home Depot. It looks like it’s closed. ~. If you’re looking for a Home Depot that’s not too busy has employees that can help available most all the time this is your location I can only assume there’s not a lot of remodeling going on in Rancho Cordova is this Home Depot is always slow parking available representatives to help you available at least every time I’ve been there.So if you’re looking for parking and information from Home Depot employees available, most all the time this is your location good luck and happy new year for 2024 ???
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January 2024 by Tyseahn Sealvah
It will always be a great time, I know the layout , staff is usually geared around customer service" if they have it I am good ng to make some money!
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January 2024 by Diana Boyd
Helpful staff and had everything I needed
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December 2023 by Aleksander Thomas
Cheap batteries
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December 2023 by Christopher
It's a Home Depot. Nothing more and nothing less. If only I could admire that special tool without having my spell constantly broken by people trying to get around me. Thankfully the holiday display specials are relatively uncrowded. Oh I really want that Dewalt 90 degree drill/impact attachment with the special bits! A perfect Christmas present for myself.
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December 2023 by Nicole Leu
Awesome experience! Ramond was kind enough to help us with finding a cart and loading a heavy item into our truck. He was kind and resourceful!
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November 2023 by Nam T.
Bad costumer service from the manager's name is Mary and her employees. She should take the class how to treat the customer.
