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April 2024 by Robert Cline
I've gotta say it's been a very long time since I wrote a negative review but I just couldn't let this go.Mind you, we have been coming to Menchies since they first opened and have always enjoyed the yogurt and service we received. Last night 4/19/24 was an exception to this to say the least due to the horrible service we received from the young lady working the closing shift. We arrived here at around 8:35pm, got our yogurt, went outside to find it to cold to eat and decided to go back in. We walked back inside at 8:46pm. The first thing she says is that they close I'm 5 minutes... this place closes at 9. Due to others being in line, we decided to sit down with the intent of hurrying and not being the last one in so we didn't hold her up. Due to my back being turned towards this young lady, i did not see her giving my daughter and niece rude dirty looks the entire time, making them feel ver uncomfortable. At 9:53 we walked out with the last of the others and immediately and immediately she locks the door. I am not going to go as far as to say I won't be back but if I happen to return and receive services anywhere close to this, I will never return to this establishment.
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December 2023 by Enrique A.
Great place! It was super clean, and well maintained. The flavors are awesome, specially the Dulce de leche. Every time we stop by we are greeted with a smile.
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November 2023 by Wendy H.
Sunday afternoon we were chilling at Menchie's . The place is clean, but the service is not the best . They do have loads of flavors and toppings to choose from - it's the go-to spot for a laid-back frozen yogurt fix!
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November 2023 by Janeczka L.
Came here for Veteran's Day because online it said they offer a free cup of fro yo but this branch said only "the first 6 veterans" get it...??? Even thought online it said all day. Way to support your veterans. Thanks a lot.
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November 2023 by Bill Freeman
Delicious! Enjoyed the pumpkin, pineapple, vanilla flavors.
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September 2023 by GINA SARMIENTO
It’s a great place
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July 2023 by Alisha Arita
When I got there (at 1 pm) they seemed to be behind on opening because they were missing 4 flavors, and the lady there didn't make sure the available flavors were even ready, they came out as liquid... so I had to wait a bit for the machines and freeze the yogurt. Then when I go to check out and I show her the bingo board, and she at first didn't seem to understand what it even was, and said her scanner doesn't work, which was the main reason I went there in the first place. They also had no menchies spoons available but a few plastic ones that had some strange gunky stuff at the bottom of the jar they sat in.I'm not coming back to this location.TLDR; Don't come here if you're trying to play the bingo board.
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June 2023 by Veronica Horne
I don't real like it.
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June 2023 by Courtney B.
Probably the worst menchies I ever been to. Extremely dirty, toppings all over the place. Always out of the most basic ice cream. Very limited selection of toppings.My son accidentally dropped his ice cream inside the store after we paid and we had to purchase another so no customer service what so ever.
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April 2023 by Adela Escamilla Moreno
Usually I go to the one in delta shore, but was around here and decided to stop, same thing, just here they don’t have boba other than that it’s good.
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November 2022 by Gloria Holland
The ice-cream is ok, but the the young oriental girl that works there in the evening has no personality. And is very un friendly. She doesn't say hello or thank you or anything. She needs better training. And know how to communicate with customers. Who wants to be greater with someone just looking angry at you?
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October 2022 by Val Salaun
Always nice to go into a place and it looks and smells clean!
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October 2022 by Hannah R.
This was the very first Menchie's I ever visited and it continues to do well! The staff here is typically very helpful and the store is always clean. They have a great variety of vegan and dairy free flavors and there is a large selection of toppings and they even sell merchandise like lip balm and stuffed animals. I love Menchie's, the Horchata flavor is my favorite.
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September 2022 by Jerald C.
If you read the reviews, most of the bad reviews are after the sale of this location by the previous owner. The new owners fired nearly the entire crew and filled with, I'm assuming from what I saw, family members. My son was one of them and was told he could interview to keep his job, they offered one time slot, while he was in school. He couldn't talk to the owner with out her daughter interpreting their conversation. He saw what was coming and didn't ask to be kept. It's just a shame that we lost a great yogurt shop in Rancho.
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September 2022 by M
Terrible. Always so dirty and unsanitary. I have seen multiple cockroaches and the toppings are never clean. Times aren’t consistent. Since change of ownership it hasn’t been the same.
