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February 2024 by iccoolbear
Such great staff here. We typically bring our daughter for the craft and everyone is so nice to her.
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February 2024 by Deirdre Aldridge
Wow!! I had to give this review in my car!!! Shout out to Ms. Corey the Greatest Michael’s cashier to ever do it!!! I just had the BEST experience at the Rancho Cordova location!!! Corey, female BOSS cashier, was so HELPFUL, give me to do what I DID not want to do and the saved me $3.00 cause I did what she recommended… WHAT a beautiful soul!!! She made the experience worth the time! Great job Ms. Corey, and can SOMEONE get her a raise or in the next training video??? ?
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January 2024 by Kirsten Fowler
store empty and the rewards program a joke. I was texted hurry and use. must have a.google wallet account one more stupid thing!!!
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January 2024 by Francis Callahan
I needed a crazy glue. Michaels is always a great place to quickly pick up items of this kind. I was correct. They had a good selection.
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November 2023 by Lanie L.
I have been coming to this Michaels pretty regularly as I just started a business and they have most of the supplies I need! The customer service is amazing! They are very kind and always helpful! They offer amazing deals frequently that make it easy to get more items for your money! The store is always clean and well organized!
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November 2023 by Dhanesh
Corey went above and beyond to give me excellent customer service! She and all the other employees here are so nice and helpful, and the store is clean and well-stocked! Always love shopping here!
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November 2023 by Leigh Silva
Employees are super nice and knowledgeable. You can find almost any crafting item here. This is usually my first stop when working on a new project.
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November 2023 by Cathy S.
Bought a model car here and parts were missing so went to return it and girl working there counted each part .very rude won't be shopping here anymore
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October 2023 by L and M N.
So this happened yesterday - I'm naming it "The Crazy Michael's Experience." I went in looking for a specific marker to finish a project. I was in my paint splattered paint pants having come straight from my studio. I asked the girl behind the register to have someone come unlock the marker case. I was met by a nice looking young girl. That's when things start going sideways. Immediately she informed me that I was mandated NOT TO TOUCH ANY OF THE MARKERS. She said, "Just point to what you what you want and I'll take it to the register for you. Do not touch anything!" I was confused. I wondered if she was joking. She said, "no, this was company policy." I told her I wasn't sure which one I wanted. I asked why this was the policy. She said, "You might run off with one of these." I assured her that I was an almost 70 year old woman with one leg in a brace and did she honestly think that was going to happen. I couldn't help but giggle. Needless to say I don't have the time or patience to go through this again. I'll need to plan better and do my art supply shopping elsewhere. The End!
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September 2023 by Scotty Hehehe
This was a good store. I like the more long rectangular layout of the floor.
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May 2023 by stephen kadle
Mo nobody to ask for help and the manager in framing is very rude when asking question about frames. Recommended to go to folsom, howe Avenue locations
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May 2023 by Jared Sorrentino
Always a great place to go for small crafts and.l such. Never had an issue
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April 2023 by Alex & Brian Carlson
Always love Michaels. Great place for craft supplies. My kids, husband, and myself love the store. I bring in friends and family to shop here too, and we usually don't leave disappointed.
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April 2023 by S E (Suzy)
Just love the store the staff here are always so nice and usually have what I want
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April 2023 by Faith Harris
Great deals, decent prices, usually have what I'm looking for, Love the Customer Service Associate’s.