Pacific Hearth & Home, Inc. is a highly recommended business for homeowners looking to install or replace a gas fireplace. Customers have consistently praised the company's professionalism, expertise, and excellent customer service.
The installation process is described as smooth and efficient, with technicians like Tyler, Cody, Justin, and John taking the time to explain each step and ensure the final result meets the customer's satisfaction. The crew, including Alex, Rudy, and Zach, is described as knowledgeable, helpful, and personable, guiding customers through the selection and remodeling process.
Customers have expressed complete satisfaction with their new gas fireplaces, highlighting the quality of the work and the overall positive experience working with Pacific Hearth & Home, Inc. The company's commitment to customer service and attention to detail has earned it a reputation for excellence in the industry.
Zach and Brian did an exceptional job of installing our outdoor fireplace from Hearth & Home. Their attention to detail, professionalism, and follow through to the end of the project - and helping us understand how to use the product - was appreciated. They were respectful, clean, and timely.
September 2026
Best fireplace showroom I have seen in the Sacramento area. Alex is very knowledgeable and knows his fireplaces. Highly recommend.
August 2026
We had a great experience with Howie and Justin. They were both professional, friendly, and did an excellent job installing our fireplace insert. They worked efficiently, paid attention to the details, and made sure everything was done right. They also cleaned up afterward and were happy to answer my questions.
