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October 2023 by Hazel Thomas-McDaniel
My husband came there today for an oil change and had a few issues: (i) the cashier was too distracted - there was something on her lap that she was more focused on and paid no attention to the fact that his truck was ready and instead went outside to talk on her cellphone. When she returned, my husband had to point out to her that his keys were on the counter because she was not paying attention. Her customer services skills were lacking - perhaps she needs to be told that her customers come first and she should be paying attention to them and not to perhaps, her cell phone and (ii) the tech that worked on his truck removed part of the dash and left it on the floor of the truck. My husband was very unhappy to see that on the floor of the truck and had to ask him put it back. I went there last month for a smog check and the tech who helped me was awesome but today's oil change left a bad taste in his mouth. He's an easy to please guy but this interaction made him state that he will not be returning and will find another place to do business.
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October 2023 by Natalie Lugo
Over priced and tried to upsell us and every customer I saw them with. Even with a coupon we ended up paying over 80 for an oil change.
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September 2023 by Matthew M.
Been coming to this shop for over 3 years and had 4 different vehicles serviced. I feel I've always been treated fairly and priced accordingly. All of the staff is very kind and happy to answer any questions. I have reccomended them to my family and friends 5/5
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September 2023 by Karen West
Came in for a smog was able to get right in. Very quick quality service would definitely use again.
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September 2023 by Henry Douglass
Excellent service always. Laura ,Danny, Nate and Duran are amazing
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September 2023 by Calen Guile
Staff was friendly and informative, got my car tuned up and oil changed in a good amount of time.Services: Engine repair
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September 2023 by Geno G.
Great quick service. Able to walk in and get my smog tested with little wait. Front desk was friendly. Price about where it should be. Would come back.
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September 2023 by Troy Raney
I’m not deep pockets kind of customer and even though they knew, they gave me Rolls Royce treatment. My beater truck needed to pass smog and they told me exactly how they could troubleshoot the issue, and then provided a concise quote to fix it. And they applied my failed test cost to my repair! The entire staff from the front office to their mechanics were exceptionally nice and thoughtful. The mechanics even while really busy, took the time to explain the nuances and details of my vehicle’s issue. Quality Tune Up in Rancho Cordova made getting my old truck roadworthy a pleasant and affordable experience. I highly recommend!-Troy RaneyServices: Exhaust
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September 2023 by Kelly S.
If you need a smog, this is the place to go! Everyone is incredibly friendly and helpful, and they got the test done very quickly! I will be going back here for future service needs without a doubt!
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August 2023 by FightingSpirt
They did a good job on my oil change. Told me I needed my radatior replaced which was correct but went somewhere else for cheaper labor.
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August 2023 by Rachel Pirtle
Less than one star. Called as a professional business owner to inquire about services performed on a customer vehicle, person I spoke with denied any information, was very rude and unprofessional then hung up on me.
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August 2023 by J. Allen
The shop does not do a free re-check like most shops. And they won't tell you what's wrong with the car unless you pay for a diagnostic... Even though they already know that answer because they use the obd reader when they do the test.Services: Smog certification
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August 2023 by William Begoyan
They do not honor coupons as printed, giving you some nonsense reasons.
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August 2023 by John D.
Came in to get oil change based on coupon I received in the mail. $49 for oil change including tire rotation & fluids check. Just so happens my car started leaking coolant when I pulled into their lot. They were able to fix the radiator hose that cracked, pressure tested system & refilled coolant. Price was very fair for all repairs & they had car done by end of day.
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July 2023 by Sean J.
Great mechanic! I dropped my Volvo S60 off on my lunch break and they had my car ready before closing. Replaced my AC compressor and now it's blowing colder than ever. They also worked with my Carmax warranty and I just had to pay my deductible. Great little shop! I found my new mechanic. Thanks guys!
