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January 2024 by Tonya
Great store, they have a unique friendly always willing to help staff. The LARGE 3 pound "Chicken's" are freshly oven baked and beat Costco's chickens for taste. Never have been disappointed...Fresh flowers that look great after a week!
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January 2024 by Jose Jaquez
Everything l needed at a good price
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January 2024 by Ann LeMasters
Great grocery deals with a large selection. Unfortunately, the clerks seem a bit impersonal when interacting, but overall, a great place to grocery shop
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December 2023 by Yuriy Ackerbauer
I was today here - store # 2344. 12/09/2023, at 2 pm. Sacramento , CA. I’ll ask one employee about password from restroom, she was very angry - when my mother in law wait for her - that employee open door and just smash door.. I never saw so angry customer service . I’m very upset … I don’t now what happens with smart$final. Hope some from management will explained for them whey should be polite with customers (((
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November 2023 by Kee Baby One
Always have what I need and the staff always display excellent customer service
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November 2023 by C C.
I absolutely love this store I come in every night and do all of my shopping here. They make me feel so welcome and are more than helpful. All of the staff is so sweet and make me feel like family. The food is always fresh and deals are great and the store is always clean. Taylor, Mystique and Tina are my favorite people there. The amount of patience these staff members have for the type of crowd that comes in there because they are located in Rancho is commendable I couldn't do it. I'm seeing all these horrible reviews on here and I'm thinking it's not fair because of what these employees put up with and most of the bad reviews are probably the "crowd from Rancho" I was referring too if you catch my meaning. There is a serious "problem" cough cough in this city which makes certain individuals act the way they do and take out there problems on the staff of smart and final and it isn't fair. Keep working hard y'all I love this store and always will!
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November 2023 by Mona K.
Front cashier was rude, unprofessional and refused to do a price check because she was running late for her lunch! Re-train front end cashier with the attitude problem how to assist customers! Didn't get her name because her nasty attitude made me rush and leave but we went on a Sunday about 3pm! Tattooed and nose ring with Curley hair and nasty attitude! Just GROSS!
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October 2023 by Jonah Y.
I've had back to back trouble with this Location. This is the SECOND TIME i've called and asked them about their stock of a certain item, for them to pick up, and "check" and tell me they have it only for me to drive out of my way to come to this location and not find the item. For example, i've come here to buy Hennesy VSOP PRIVILEGE. NOTE: the privilege is very important because there's a difference between Hennesy VSOP compared to Hennesy VSOP privilege. They made this mistake before telling me they have it available so i drove 30+ minutes to this location to buy it only for them to tell me they don't have it. Whatever, however today I called ahead of time to ask if they have it. The woman on the phone goes ahead and tells me they have 1 left in stock. I go ahead and tell her in these exact words "can you go make sure it says "PRIVELEGE" on the bottle (or box). Because people often get it mixed up with regular Hennessy VSOP. So make sure it says PRIVELEGE PLEASE" and she leaves me on hold for a few minutes to come back and confirm that they do have it. So I head on over there in less than 5 minutes of the call and get someone to help me only for them to again Not have it. At this point i'm frustrated, i ask the man employee who was helping me look for it to go ahead and find me whoever i talked to on the phone because clearly they said they found the "correct" bottle i was looking for. He then told me there's not really a customer service and it's probably just the cashiers and so he goes ahead and asks the cashiers if they knew of the item i was asking. One of the cashiers clearly said "The one that said privilege, that's the bottle right behind the cut out" SO CLEARLY, SHE DIDNT CHECK THE BOX NOR THE ACTUAL BOTTLE. AND ASSUMED the bottle behind the Cutout of the correct item was it. WHEN I ASKED HER MULTIPLE TIMES on the call beforehand if she could confirm if it was the right bottle. only to find out she was incompetent and clearly didn't take any effort to actually look at it for herself. THIS HAPPENED TWICE. TWICE. How ridiculous and frustrating.
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October 2023 by Nicholas Schroeder
Great produce. Good prices. They have a good selection of flours and you can get good flour in large quantities for a decent price. They also have a selection of restaurant utensils and containers. The staff is very friendly as well.
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August 2023 by Greg G.
Please consider giving customer service tips to your cashiers. The cashier I had yesterday was not attentive and not kind. She acted like she did me a favor ringing me up
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August 2023 by Shorty '.
I have such an issue with companies that claim to be open certain hours and are not. If you wanted to close early, then I have no issue with that but you just need to post it. I don't think there's anything wrong with closing at 9:55. if you want five minutes for your employees to pack up and leave i get it. I needed a pack of gum and I had five minutes to either come here and grab a pack or a different store. Both posted being closed at 10 PM. So I chose this route and they would not open their doors, with three minutes before closing. I could not get my gum and I didn't have enough time to go to the other store and pick it up there. I know its kind of petty, but it's irritating!!
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June 2023 by Michelle N.
They usually have decent prices for bulk foods, fresh fruits and vegetables, as expected. Typical grocery store. Usually pretty clean too. Not a fan of there only being 1 or 2 out of 5 lines open for check out or how rude one of the checker girls was. Who needs that when they're going shopping?? I'm not sure what the deal was but nothing warranted her reaction. I couldn't have been the only one that was embarrassed and disgusted by her loud mouth. Rude.
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May 2023 by Wang C.
Quite possibly the trashiest group of employees of all Smart and finals. Cashiers were chit chatting with each other across the aisles about inappropriate non work related stuff. There were two other customers in front of me. Once one of them (older white woman, looked like a crack head) was done she came over to my aisle and in the middle of chit chatting, for some reason, tried to take my groceries to put back. My cashier (young medium build white male) had just scanned them and she apparently thought they were suppose to go back. SMH. Probably got confused because she wasn't paying attention. The whole transaction could've been done in maybe 10 minutes but it took way longer because of these two and their talks about drugs (he was apparently underaged to take them) and their gun rights.
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March 2023 by Sin Mitchell
Great selection but couldn't find Taco seasoning lol
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February 2023 by Marina Conriquez
This store is overpriced. Their selection is small. There are never enough employees so the lines take forever.
