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May 2023 by Lauren H.
I cannot speak highly enough about Vitex and their work! They have incredible customer service and reasonable prices. We worked with Daniel and Igor to renovate our primary bathroom. It was our first remodel as first-time homeowners, and Daniel was so patient with all my questions and helped explain the process throughout. Igor's work was impeccable--the attention to detail was astounding and I'm so happy with how everything turned out! We're excited to go back to them when we're ready for our other bathroom and kitchen renovations!
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March 2023 by Jason W.
Vitex was AMAZING with our kitchen remodel. It was no easy feat - all appliances were moved to different locations, gas line added, window moved, peninsula with support beam removed and new beam ran across the room, island added, and cabinetry for days...it was a lengthy endeavor but soooo worth it. Daniel was the star of the show but all the workers were courteous and respectful. When the time comes for us to remodel the master bathroom, we know where to go. We highly recommend this business.
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January 2023 by Julia F.
We chose Vitex for our cabinetry and countertop replacement in our home following a fire. We could not be more pleased with how all the rooms turned out. We worked with Sarah who helped us select cabinets and countertops within our budget and she rendered all the layouts so we could visualize the end results. Sarah was professional, paid attention to detail, and offered suggestions when decisions became overwhelming, someone you need when remodeling a home. Thank you Sarah and the Vitex team for a wonderful remodeling experience.
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October 2022 by Kenneth M.
So we bought a home that was a fixer in Elk Grove and it was a lot more involved than we thought it would be. We decided to split the projects between multiple companies due to timeline / availability but if we had a chance to do it over, we would go strictly with Vitex. Overall, what specifically set Vitex apart from the multiple contractors that we interviewed and the few contractors that we actually hired was Vlad from Vitex. He absolutely made, what at times felt overwhelming and stressful, an overall good experience. Price: Although I felt that the price was higher than anticipated, I found that their pricing was reasonable once I got multiple bids and once I saw the work complete. Although there will be a sticker shock for some (especially if you watch HGTV), you will see that their prices aren't the lowest but aren't unreasonable either. Timeline: Originally, Vitex mentioned that they were booked up and could not start until November (we were looking for contractors in August). This is why we decided to go forward for a part of the house with a contractor that could start earlier so that we could phase the construction and still somewhat live in the house. Unfortunately, the other contractor over promised and under delivered and did not start on time. Vitex on the other hand, started when they promised and worked on achieving the timeline that they promised. We were very happy with the progress made. Quality: Vitex worked on the primary bathroom in the house. This involved removing a wall between the original bathroom and closet to extend the bathroom larger and then walling off a separate section of the bedroom to create a new closet. This is the part where we were the most happy. Vlad walked us through step by step on the design, gave his input on pros and cons of each decision, and gave us very trustworthy, unbiased information that helped us to make decisions. Throughout the project, we ran across hiccups with other vendors that he helped us to find replacements for. There was even a hiccup with a painter that we hired that he helped us resolve. We could not be more thankful for him going above and beyond to help. Service: Vlad's communication throughout the process was great. We would communicate via text about once a week just to communicate decisions and sync on progress. Overall: Finding a contractor for us was very overwhelming at times because most of the time, you don't have any reference and for us, we were worried about getting stuck with the wrong contractor. At times, we felt like we did with some of them as we were going through this massive remodel. One of the things that we didn't regret was working with Vlad and the Vitex team and I am very appreciative of all of their help. Would highly recommend them to anyone considering remodeling within the home.
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September 2022 by Rawan W.
We needed to remodel our kitchen and replace our floors on the first level - we had the standard 90's tile/cabinets. Vitex was a referral from our friends and Daniel was amazing to work with. We weren't looking to change layouts since our kitchen area is fairly small but we knew we wanted a cleaner more modern look. Daniel helped me pick out every detail and when I thought I made a decision he was great in offering different ideas that would work better. He's super responsive and never disappeared. The crew is amazing, super responsive and clean. Will definitely use them in the future for our bathrooms.
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August 2022 by Ray Bareiss
Vitex completely remodeled our kitchen including cabinets, countertop, backsplash, and hardwood flooring. This was our fourth major remodeling project across two houses, and I have to say that it was by far the best. Everyone on their team was great to work with. They began the work as scheduled, showed up everyday, and completed the project on schedule and on budget. Their craftsmen's quality of work and attention to detail were outstanding; everyone took a genuine interest in our project, and they were obviously proud of the result. We love our new kitchen. I can't imagine using anyone else.Services: Custom kitchen cabinet construction
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July 2022 by Ngan L.
We worked with Daniel to create a design that was fictional and affordable for our family of 4. Daniel was dry responsive. We made several design changes throughout the process because of supplies and timeline. Daniel was easy to work with and made the necessary changes without delaying our original timeline. Our kitchen remodel was completed in about 1 month from demo day to finish line. The Vitex crew is amazing! They're are tidy and respectful of our home. They clean up at the end of each day. Daniel gave us the work plans for the day, and provided info on who was coming to the house. One hiccup (not Vitex's fault) was our Zline dishwasher didn't work after install. The poor electrician spent all day trying to get it to work. He even tried to fix the motherboard for us! We finally had to contact Zline for a replacement, which took 3 weeks. By the our remodel was done. Vitex offered to come back and install for us even after the job was completed at no additional charge! Once our countertop and backsplash had time to settle the caulk line was cracked. We knew this to happen as it's our 3rd kitchen remodel. We called Daniel only to ask what color caulk he used so we can touch up. Daniel said our tile guy would be there tomorrow! Tile guy arrived the next day and touched up for us. Did we say this was our 3rd kitchen remodel (different houses)? No contractor/company has ever done that for us. We have already referred 2 friends to Vitex. They really do go above and beyond. We will reach out to them again when we're ready to remodel our primary bathroom.
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July 2022 by Ray B.
Vitex completely remodeled our kitchen including cabinets, countertop, backsplash, and hardwood flooring. This was our fourth major remodeling project across two houses, and I have to say that it was by far the best. Everyone on their team was great to work with. They began the work as scheduled, showed up everyday, and completed the project on schedule and on budget. Their craftsmen's quality of work and attention to detail were outstanding; everyone took a genuine interest in our project, and they were obviously proud of the result. We love our new kitchen. I can't imagine using anyone else.
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May 2022 by Kammy Caruss
Recently called Vitex to request an estimate for a bathroom renovation. They returned my call promptly and scheduled us for the estimator to come in a matter of days. When the time came, Vlad the estimator was prompt for the appointment time, professional, and truly cared about our project. The estimate was delivered quickly in the promised time frame.Although we had a special circumstances that required us to select another another contractor, I will not hesitate to call Vitex Innovations for any future projects.
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April 2022 by John T.
No shower stall installation, just tile. I needed vanity, sink and shower stall and tub removed for my project.
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March 2022 by Leta S.
We chose Vitex to remodel our kitchen and do a partial remodel of two bathrooms. Quality of workmanship and products was great and they were easy to work with. We compared several contractor quotes and Vitex was one of the most competitive, plus they were able to schedule the job sooner than some. They also have a nice showroom which made it easy to pick out just what we wanted. During the remodel process we did not always know what was going on or when things were going to happen, but Daniel, our main contact, was always responsive when we reached out to him. There were never any surprises with the pricing and the only updates made to the estimate were due to changes that we requested. We are happy with the work and would definitely recommend Vitex to others.
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March 2022 by Mimi G.
quality work after seeing other contractors work, I know mine was done great, easy to communicate, worked with my budget. my renovation went great Ivan and Art and everyone in showroom was great.
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February 2022 by Leslie S.
We were planning an extensive kitchen remodel which would require moving an exterior wall to gain square footage. From the moment Daniel, the Vitex sales guy came in he immediately said "this is a BIG job, it'll be at least 75k." Then looked at me like do you want me to continue with a quote..... I said, please proceed I'd like to find out just how much it will cost. He quickly took measurements, didn't ask me any questions on finishes, style of cabinets, counters, flooring etc. I found that to be odd since the other contractors we were having bid did ask those questions. They even gave me other suggestions that wouldn't require moving the exterior wall. Eventually a week and a half later I did get the quote, and it was 75k. How did he do an accurate quote w/o knowing what we wanted? Also, he never once emailed to follow up and see if I had any questions regarding the quote. It just further validated that he didn't want the job, and it was too big of a scope for their company. Meanwhile, we did find an excellent contractor, the job is complete, and we couldn't be happier. Oh, and it was less than half of what Daniel quoted.
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June 2021 by Bryan C.
Setup an appointment for a consultation and a few days later they told me they don't serve Placerville. Would've been great to know that before setting up an appointment. Very sad customer service.
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May 2021 by Randy O.
My wife and I scheduled an appointment for a consultation with them for today at 9:30 am. They no showed and as we tried to call them to see if they were running late they had a voice mail that was full. Very unprofessional. Step 1 of the process and it was a fail.
