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March 2024 by Natalia H.
This pharmacy is by far the worst pharmacy I have ever dealt with! Not only is my cancer medications NOT ready each month (I have to called them a day in advance EACH MONTH to make sure it's ready for pick up), but they also question and request that the prescribing physician CALLS THEM regarding each medication (that you have been taking for years), even though they have already received the approved Rx from the physician. When the doctor leaves this pharmacy a voicemail requesting for the medication to be released, the pharmacist declines it, stating the doctors request was "not specific enough." In addition, the wait in the drive-thru lane and/or inside the store is more than 30 minutes, while there's 3-4 people "working" on the other side. I don't believe they care how they affect real people's health on a daily basis. I highly suggest another pharmacy. You will regret this location!
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January 2024 by Neicey J.
These people are not reading these reviews. Customer service is not factored in it seems. I changed my prescriptions to Costco months ago but Walgreens has the COVID vaccine I want. My medical group offers something different. Appointment was 33 min ago and I'm still sitting here waiting and it's not that busy inside. They are in their own world.
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November 2023 by CC H.
So this review is specifically for Jeremy Who works in the pharmacy. A lady's car died and was stuck in the drive-thru. Jeremy came out to push her car through the drive through so the rest of us could come through the farm as he can get what we needed. He was so sweet and very kind. And then he very efficiently and very quickly got the medication that I needed to pick up. So, Even though now and then there are issues with Walgreens... Employee's like Jeremy, Balance it out
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October 2023 by dale m.
Man for being a pharmacy centered store the pharmacist's here are wildly incompetent, be told your stuff is ready, wait 45min while 2 people take your info only to do nothing with it, finally get help, and find out they don't have everything, come back next day and still only get half of your stuff while you again wait another hour. Done, all my stuff gets sent to Costco now, they seem to still understand customer service.
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October 2023 by Ali C.
Worst pharmacy EVER!!! I have been going here for around 12 years and have watched the decline happen. This week alone I waited in line about two hours, and still do not have my prescriptions. I also called and waited on hold for a good 20 minutes was told all my prescriptions are ready and now I am here once again 30 minutes in the drive-through line and my prescription still or not felt I refused to leave the drive-through line without them. There's nobody behind me at the moment. All the cars left adhering 20 mins of waiting. It's really sad.
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October 2023 by Satish Rama
Love the walgreens for something immediately or pharmacy related
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August 2023 by Lee S.
So I've finally transferred my meds to another company. It's further away, but I just couldn't deal with the staff. The pharmacist is of course still working there. I guess her job is safe despite the numerous reviews here and elsewhere. The issues are still there. Even trying to leave this dump was a headache. I requested meds to be transferred. I call the new location and asked what's taking so long and they said they were waiting for Walgreens to do the "paperwork" or "transfer request". OF COURSE IT WOULD BE THEM that's not doing their job. And when it finally transfers, the meds that were suppose to be filled were not and the ones that I did not need yet were! They seem to be coming over slowly. I can't help but think IT'S WALGREEN'S FAULT. THIS PLACE NEEDS TO BE SHUT DOWN.
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June 2023 by Korina R.
I come here possibly every week, for grocery shopping needs I 100% recommend this location. As for SHIPPING and other services I give a thumbs DOWN 0 stars. Tina the "shift leader" needs an attitude check. As a first time with shipping something, I went to Walgreens since the usual employees have great assistance and customer service. However, Tina has a complex far beyond a customer service job for anyone who needs help. Instead of just explaining where to get packaging, labels, etc she drives into a lecture on how SHE isn't able to do anything if I don't have it. Meanwhile, I'm STILL JUST ASKING HER where and how would I get it! What a ridiculous woman to think she can yell at me when I'm asking her for help. Finally telling her to F off I just leave. Not worth the shipping to deal with a woman who doesn't listen and would rather talk bad about to her customers with her coworkers. HANDS DOWN TINA IS A TERRIBLE WOMAN.
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May 2023 by Marcia T.
Worst pharmacy ever! They definitely don't care about the health needs customers have, which is the ONLY reason people are there to begin with. They don't EVER answer their phones unless it's to mumble a brief second while they hit the hold button and leave you there until the phone rings again. Ugly cycle. I was on hold this time 30 minutes before the phone finally rang over a minute then someone picked up and hung up. I called back and the cycle was repeated. I don't have the type of patience to do this but if it wasn't a medical need that affects my baby's health, I wouldn't even bother. Walking in, is just as bad.. waiting in line 30 minutes to be told the prescription hasn't been filled when it was called in by the provider 8 hours earlier is unacceptable. I do get sometimes coming across these issues but this is a norm for this store. It won't let me leave it at 0 stars so I reluctantly selected the one just to get this review in. This store should absolutely be scrutinized by the Better Business Bureau. They don't call or text as are supposed to when they have to order your supplies so if you want to call to follow up, good luck! And if you show up.. GOOD LUCK! You'll be asked to come back later or wait minimum 1 hour. Basically,. there is NO customer service, they are rude, unprofessional, lie, avoidant.. just go to a different pharmacy.
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February 2023 by kim m.
Worst pharmacy ever. They have the worst customer service. Leave u on hold for 20 " while they check to see if your prescription is ready" and never come back to your call. They are always out of stock of most of the things I order. I have transferred most of my orders to Costco and they have excellent customer service and always have everything in stock. I will be moving my last prescriptions to this store. Horrible pharmacists and very overall bad pharmacy. Been like that for years and years. Management should really make some changes
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November 2022 by Kristal B.
Totally inefficient pharmacy, they never have my prescription ready, there is always an excuse, given none of the prescription have been the same. If you need urgent rx or a reliable dependable pharmacy go somewhere else.
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October 2022 by Leonard D.
Terrible customer service the worst drug store ever!!! The first time i went here I had to wait 25 minutes in the drive-through line and that was with me being the second car in line. The next time I drove right up to the window and it took time 10 minutes to just answer the window and another 15 to help me with two prescriptions. My wife has had bad luck with calling the pharmacy, twice she has had to wait over 45 minutes on the phone. The second time I called on my phone while she had been put on hold numerous times without them asking here to hod they just kept putting her on hold. So I asked to talk to the manager and I told him the situation. He went over to the pharmacy and my wife asked them her question on my phone. Simply ridiculous how bad the service has been every time. specially since We travel 20 minutes to go here!!!!
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September 2022 by Monet E.
Terrible customer service. I've been on hold for an hour and they pick up the phone and put it back on hold without saying anything. Whoever the manager is really needs to evaluate how they handle inbound calls and emergency orders. Feeling helpless.Still on hold ...
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September 2022 by Eva Cain
Great customer service in the photo department.
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June 2022 by alice a.
The pharmacist here is vengeful and enjoys a power trip. Rx faxed early morning by MD, I went to pick up for a friend who had symptoms and could not pick up herself. Pharmacy staff rolls in after 9am and verifies that they've received the rx. I ask how long it will take to fill, the pharmacist says she can guarantee within 1hr, by 10am because they have many scripts waiting to be filled. Mind you, I'm the only one there at this point and I ask if they can fill it now while I wait. She cannot. I verify the patient phone number on file and they say they'll text her when the rx is ready. I shop at the Walgreens, check out, and check back at 9:30 for an update on ETA of the rx. She now says after 11am. I sigh, and leave because I have another commitment and now someone else will have to come pick it up later. Our other friend goes to pick up after the pharmacy texts our friend that the rx is ready. Now the pharmacy is closed for lunch until 2. They roll in casually at 2:15pm, and give her a hard time for not knowing the patient's birthdate. She calls our friend who is still symptomatic, confirms the birthdate and hangs up. Then the pharmacist looks her in the eye and asks for the address. *Did you not see that we were just on the phone with the patient and could you have thought to ask for the address before we hung up?* Pharmacist finally fills the non narcotic, non controlled substance medication. I'm pretty sure this pharmacist is just miserable and hates her life, so I feel sorry for the choices she has made and people left in her wake. But if you're reading this, Ms. pharmacist, it's not too late to get out. It's probably not you, but the system that has turned you into another rusty cog in the machine. I know how that feels. But there's a world of kind people out there and it's not too late to be one of them. May you be happy.