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January 2024 by Wendy Le
Rude customer service, avoid at all costs.
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October 2023 by Christine McGowan
I've been getting all my family's prescriptions here for over 10 yrs. Always fast friendly service. Any issues have been due to my insurance, not the pharmacy.
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July 2023 by Jordan Goodchap
Sara is the best! Super helpful and friendly. Would have switched pharmacies if not for her.
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October 2022 by John J. Gallagher XVI
The worst pharmacy in all of Sacramento. Rude techs, especially a bratty tech by the name of Kirsten. Don't go there
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September 2022 by brittany johnson
If I could give them a zero. Terrible customer service. Got no help. Just lies on top of lies & a bunch of excuses. Do not get your prescription filled here. Horrible service! Tried for 2 weeks & no answers, no help.
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July 2022 by Glee B.
I went to pick up my prescription for the first time in this branch , since this is the closest one . The woman in the counter asked me about my health insurance. I did told her that I'm going to elk grove and moved here my info should be on the system she insisted unable to find in the system, which impossible, I told her she must be doing wrong bec i picking up all my injection monthly for how many yes. I called the eg pharmacy and bec of poor signal outside went to store get all the info and came back again to the line. Provided all the info now she is still asking me for my insurance card which i already said i do not have it. and asked me which number of the store this is almost 0800pm,she doesn't ask for store number when I first came, after all what happened she is rolling her eyes and you can tell to he body movement that she is on fire , bec I asked her u have the phone beside you , why don't you call them and ver. she called and she insisted i gave her wrong number, I just spoke to them they might be close but its impossible its wrong number , The pharmacist whisper to her go check the ssn # then she found my ins info, I asked her if i can be find in my ssn why not asked me for that in the very beginning i went to the line 3 times, Her reply mam i do not want to argue with you with hand in my face, I reply I'm not arguing I'm asking.this woman doesn't know what she is doing aside from that when she cannot find me on the system she even asked me if Im in medical. The worst pharmacy i ever went to and bec of this I'm staying to my previous pharmacy never ever again go to this Walmart in rancho Cordova ca
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June 2022 by mohammad melhem
miserable experience the employee has no mercy they treat people as they are going to buy it for me horrible place l will never go back to rancho Cordova Walmart pharmacy ......................... -20000 CUSTOMER SERVCE
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June 2022 by M
An embarrassment of a pharmacy, just what you'd expect from Walmart ✨
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May 2022 by Shurik Oli
wait is always long even when the line is short. I was promised my pickup would be ready by next day morning. I came after noon and it was still not ready.
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March 2022 by John Gallagher XVI
The worst pharmacy in all of Sacramento. Rude techs, especially a bratty tech by the name of Kirsten. Don't go there
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January 2022 by Regina R.
This is for BEVERLY AT THE PHARMACY!!!!! Probably one of the most rude, uneducated, unhelpful "CHILDISH" workers I have ever dealt with in the last 10 years of going to that POS pharmacy. When a person has medical insurance THERE IS NO COPAY! Ok Beverly? Go back to school and get your s*** right! I've been going there and have been in the medical field longer then YOU have been employed and were in school for a position that doesn't suit you. And did I call you a B***** your damn right I did and obviously your pharmacy team thought so to seeing as no one did a damn thing to back you up! Now that you had me waiting for two hrs for medications I've been on for 10 plus years and then you walk away to let a pharmacist do your petty little job ? If you were my employee you'd be fired! Which is the goal here for the next 80 days I will write you a yellp YKU need HELP review for what you just put me threw. And I will be in daily until I speak to your manager in person with you there. Think you can just slide to the side and leave your dirty work for people who are way more educated then you and that's not even there job? Pathetic! When you start something you finish it PERIOD! Even the dumbest of people know that ! But not you BEVERLY . To the Walmart pharmacy manager please roll your tapes back to see how your employee handled a situation that made me come $80 OOP (out of pocket) just in case you didn't no THAT BEVERLY as she didn't seem to care to help at all after I got the card for her the back of the card someone on the phone for her like she was hoping I was just going to disappear n so she can say "next in line" , ugh who's covering me for break" get the f*** out of here with that! You suck at customer service and until I know the upper managers of Walmart k own what you just put me the and how you treated your "team" who didn't back you obviously LOL I won't stop. 80.00$ 80 days of yellp BEVERLY AT WALMART PHARMACY NEEDS HELP" then needs to be fired and never rehired to work in any customer service setting ever again. I'll leave it at that for tonight seeing as you've wasted 3 hrs of my night and cost me $ I don't have. Until next time .....
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November 2021 by Paulette Dare
Customer service is HORRIBLE!I called to check on a refill , it rang approx 35 times. Somebody picked up and hung up. I called back , it was busy. There’s ONE person at the register. Being 3rd person in line took over 20 minutes. I don’t get it. It’s one of the privileged stores to remain open during the plandemic you’d think they’d at least have decent service and be concerned about customers.
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November 2021 by Julie V.
Pretty sad when the staff in the pharmacy all quit and the so called service behind the counter sucks I highly recommend not using this pharmacy you'll wait forever for your scripts !!!!!
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October 2021 by Stefanie Elzea
The only bad part is sometimes after work during the busy time, be prepared to take a seat and wait.
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June 2021 by M VANESSA
If I could give this pharmacy location zero stars I would! Overall they seem as if they have no idea what they are doing! Horrible Horrible Employees!!!! ?
