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August 2023 by Marine CORPS
Ran out of Mac and cheese AND desserts.Green beans were can, onions, and tomatoes added.Beans...... were likable.I ordered a sausage sandwich. For the price, I only got sausage, sad tasting sauce and beans, and no bread. NO BREAD!Re think the authenticity of the ingredients, WITHOUT SHORT CUTS.Bring back life into your establishment.That's the way it happened.The owner was authentic and genuine, cashier friendly, and so sweet while she endured a hot shop no A/C.Great customer service.You have one time to make a good impression.I won't go back
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April 2023 by Eric Mensah
Horrible place and so disappointed. The ladies at the front desk are unprofessional. They lack customer service etiquette. They kept transferring me to different people to talk to with each one with different price. The last one had to hang the phone on me because I was asking why they are giving me different prizes. From $89.99 to 109.99 then129.99.
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April 2023 by Melissa Meiner
This is my third time at this location and before I put it on complete blast for the absolute disgusting experience I had today I will wait until I have the opportunity to speak with someone I’m charge as I was told no one was in the building and they had zero idea of when one be .This is NOT a complaint against the stylist but the front desk experience I’m actually mind blown at the rudeness.
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April 2023 by Kristal Parks
Very courteous group of young ladies but my lashes came off in a week.
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February 2023 by marie dixon
My experience has been very good. My natural eyelashes fallout in about 2weeks so the extensions will fall out. It was explained to me about the care of lashes. I'm very happy with stylist Alex and the way they look.Service: Eyelash extensions
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February 2023 by Ralph montanez
I went in with a 65 quote by the phone like I was told gave 20 deposit like I was asked left paying 75 outta pocket.. they up charge u it’s crazy ended up paying 95 for a 65 quote I was given over phone
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January 2023 by Amanda L.
The best very fast surprisingly very quick nice perfectly and professional definitely recommend
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January 2023 by Linda B.
Becareful!...I canceled my membership with this location 3 times and still they keep charging me at random times of the month. Supposedly they have removed my credit card information from the program they use. Apparently not...I'm still getting charged I'm not even a customer anymore. The reason I initially canceled was they try to charge you every other week. If you don't say anything they will continue to charge you and get away with it. Terrible service. I'm still waiting for the supervisor to get back to me ...its been 32 days and counting.
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January 2023 by Jessica H.
Love the friendly service!!! Love my lashes will definitely be coming back, the membership is totally worth it!!!
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January 2023 by Michelle M.
I have been getting my lashes done for about a year or so, but when my lash artist left me high and dry, it was time for something new. I live near Amazing Lash Studio, so I called in, and thankfully, I was able to get in. My lash artist today was Anisa, and let me tell you, she is so great! She's super nice, and does excellent work. I hate to admit it, but my lashes have never looked better than they do now. I was so pleased with the work that Anisa did, I signed up for the monthly plan. I feel bad, I don't remember the young lady at the front desks name, but she is so sweet. I had a million questions about the monthly plan, and she took her time explaining it to me. She also set me up on my next 2 appointments. Also to be noted, the salon is impeccably clean too! I am so happy I stopped in Amazing Lash Studio. Although I wasn't looking to change lash salons, I'm so glad I did!
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January 2023 by Ari Taylor
I seriously love this place!!!! ?? I’m originally from AZ so finding a new lash place has been ROUGH so I went Eastvale for my first apt. but then came back to rancho for a fill before my honeymoon. They did seriously an amazing job! I’ve had Mercedes and she was so nice and calm she listened to what I wanted and did they even better than I could imagine. When I came back I had Melissa shes a party and a half! She really knew what she was doing and she made my fill so gorgeous and perfect!!! Both of them have worked above and beyond!!
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December 2022 by Trent N.
Amazing Lash Studio is an amazing business and they have excellent customer service. I was taken care by Summer, one of the front desk receptionist and she really gave me everything I was looking for. The deals are great here and I'm definitely a real fan with how my lashes came out overall.
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December 2022 by Bev C.
SHADY and UNETHICAL BUSINESS PRACTICE and HORRIBLE CUSTOMER SERVICE. I cancelled my membership with 1 leftover paid credit for the last month. Per their ex-manager Andrea, I can still come in one last time to use that last credit. I called and made an appointment with Emily and confirmed with her that I still have 1 leftover credit and she said verified yes and they will honor what Andrea said. I called again the same day of my appointment to confirm that I can use my credit and I was on my way, again, they said verified yes. I arrived and checked in with Summer and again confirmed with her that I want to use my last credit and she said yes, she sees it in the system and verified that I have last credit to use for just a classic set. I got set up by my tech in the room and again she went out of the room to talk to Summer again outside to confirm that I only had one credit good for a classic set. After the service was done, I went to the desk to check out and Summer said I now have to pay full price now for the classic set because she does not see my credit at all. I had her call the manager, Lexy and they informed me that if I do not want to pay full price, I can sign back up again as a member and get the discount. I informed them absolutely I will not pay for this service after I verified several times that I had one more credit to use that I already paid for. Summer was extremely rude, the manager Lexi refused to talk to me. Then the manager said that I can just pay the $30 if I refused to pay for the full classic set and again I said no, I still have one last credit to use that was already fully paid. Summer then informed me that if I refused to pay, I will be banned from coming to this business. Summer's excuse was that they have new people and does not know how to use the system. I told Summer that she herself verified my leftover credit and her excuse was "I don't know what to tell you." I have never had to deal with a business so unprofessional and shady. VERY RUDE FRONT DESK STAFF, NO CLUE WHAT THEY ARE DOING!!!! The lash technicians are wonderful and friendly and they do an exceptional job with the lashes is the only thing nice I can say about this business.
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December 2022 by Mayra H.
Great customer service, flexible schedule. Melissa does great work!! I had a full set with volume, the "cute" style. I love them.
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December 2022 by Norma B.
I've been coming for awhile excellent service girls are so nice love the service. My stylist name is Monica she is always so helpful and nice
