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October 2023 by Einah
They are quick to pick up the phone and answer any questions I have. When I freak out too much about my pets' health, they take me seriously and take all necessary steps to make sure nothing is wrong with my 3 pets.
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September 2023 by X Pan
Very quick and professional service, the Korean doctor is very patient and professional, he even stopped his assistant who was trying for advertising supplements for our dog and told her it is not necessary. Will definitely come back
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June 2023 by Kimberly H
Doctor is always quick, never wait long, Amanda is extremely nice and great with my pitbull, very friendly girls at the front desk. I do recommend this office and will continue to go here. Very happy with the service they provide.
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April 2023 by Maurice Long
Dr. Kim and his staff provide a first-rate service with special attention and sensitivity for the pets in their care. I'm more than happy with the service they have provided for my dog
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December 2022 by Linda Johnson
I had to put my dog to sleep. They were so kind & gentle. They always refer to as "the baby" so tender. Been here several times with both of my bulldogs who have since crossed the rainbow bridge.
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November 2022 by E C
Brought our two dogs here to hopefully get them set up after our move. The vet tech came in multiple times to clarify the history which he confused a few times. He was unfamiliar with medication names, and seemed like he was training.The most concerning thing was that the vet did not do a physical exam. He just put a stethoscope for like .25 seconds and said they are fine. It’s hard to believe you can listen to both lungs and the heart in less than a second. The dogs barked so vet tech said they needed muzzles which we readily agreed to. Even after the muzzle there was no palpation, no examination of the ears, joint, teeth, gait or eyes.I understand they barked, but they are at the vet. They have gone to the vet semi annually before and never had a problem with other hospitals.I asked for one of my dogs to get his nails trimmed because he’s anxious about it and we have a hard time. A female vet tech came in, body slammed him to the ground without even a courtesy introduction to calm the dog. After putting him in a scruff chokehold she then tried to use him as a teaching animal to train the other vet tech to clip his nails. He was unable to cut a single nail. My dog who was now wildly scared and anxious yelped. The female tech got frustrated and then told us he needs to be sedated for it. Our dog had an accident after being horribly traumatized and she sighed a very loud sigh and said she will get someone to clean that up and stormed out.We sent our dog to a groomer that day who clipped his nails without any problem. I cannot believe we briefly considered putting him under general anesthesia for a nail trim due to their recommendation.What an unkind experience for our dogs. I have never seen such unprofessionalism and clinically inadequate medical care.We found a new vet. They had an anxious but comprehensive exam and we plan to never ever come back to this animal hospital. I would recommend anyone who wants the right thing for their pets to go elsewhere.From my understanding veterinary care heavily relies on physical examination because imaging is expensive and out of pocket. How will they rule out cancers if no one touches your dog?! How can you see if the dog needs dental care if no one looks at their teeth?If you need recommendations for a better animal hospital feel free to contact me.
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November 2022 by Ankur Khanna
We have been taking our boys, Hershey and Gizmo to Dr. Kim for over 8 years now.Very reasonable and honest. Above all, very knowledgeable.
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October 2022 by S C
They are irresponsible to pets. My cat twitched. We suspected that it was cat epilepsy. I asked them for an expert's phone number. Later, we learned that no matter how we checked, there were only a few kinds of medications for treating cat epilepsy. So we asked the vet if he could give the medicine. The vet said that they could only give the prescription after the blood test. We did the blood test. Then they asked me to send a video of my cat twitching. I sent it, The vet did not reply or give any medicine. I asked them for RECORD. Under my constant urging, they sent RECORD to me one month later. Due to time delay, the insurance company rejected my CLAIM. I have to REOPEN THE CLAIM. The vet said that the medicine can be given after the blood test, and because we have waited for a month, asked the medicine again. The answer was that I refused to go to the specialist clinic. I wanted to ask the doctor. My cat has his insurance, if you can't give the medicine and RECORD in time, it is really unnecessary to ask my cat to test the blood at your place in disguise, and also give the cat general anesthesia before the blood test. At that moment, my cat was already very weak because he was hardly to eat, drink or move. Finally, I could have a chance to speak with the vet through the phone a month later, but he put all blame on me and then hung up the phone. This is my very unpleasant experience.
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October 2022 by Bree B.
Dr Kim and the staff here are absolutely amazing! My 11 year old pug had to get 2 mast cell tumors and 3 bladder stones removed. Like many others , my dog Bailey is my EVERYTHING. Dr Kim and his team were kind, informative, understanding, and immediately my concerns were at ease. I am so happy I found this place and honestly I just wish I knew about them sooner! Bailey is making a marvelous recovery and we found our forever vet
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July 2022 by Susan Bauerle
Dr Kim is thorough and kind. His staff is sensitive to my animals. One thing that I really like is you are shown the price of all treatments recommended before anything is done.Just took my dog, Rufus, for her scratching. Dr Kim diagnosed her immediately and we started treatments. Scratching gone by the next day.
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July 2022 by Pita R.
Great Pet Hospital with kind, knowledgeable doctor and staff. Great puppy package and clean facility. My puppy loves coming here.
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June 2022 by PK Peacekeeper
Great customer service and friendly staff ?
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May 2022 by Melissa Anne
I've been taking all my pets here for at least a decade. Dr. Kim is excellent, as is every member of his staff. Seriously, they're all the sweetest people, and they genuinely love all animals. Plus I've never felt like I've been overcharged, or like they pad the bill in any way. If anything, they usually discount little things here and there on the invoice that I feel other vets wouldn't throw in for free. I've never had a single complaint. Love them!
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May 2022 by Catherine Hicks
I am very grateful to the doctor and his staff for always taking care of my fur babies needs. Dr Kim has always done awesome work and surgeries on my dog! I trust his knowledge and experience and commend his work!!
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May 2022 by Rizq Al-Tuaimeh
Very good staff and an amazing doctor, I've always been very happy with the care they have provided for my animals.
