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November 2023 by Matthew G.
A family member purchased a used 2013 Ford Focus from this "dealership" directly from Gabriel. To say this experience has been a total failure is an understatement. Within the first 6 months this car has had more issues than anyone can imagine, each time it was taken into Gabriel's shop suddenly there'd be more mysterious things that were found wrong. Go figure. This guy has probably ripped off so many people with his shady tactics. A total slimeball and the type of "used car" weasel we've grown accustomed to thinking of. Every time i've heard of a car going into this guys place it leaves with more problems than it had originally. Yesterday my family member took it in for an oil change, and to fix a seatbelt that has been broken from months ago. You'd think a used car dealer who sold someone a vehicle in May would ensure the safety of its customers, but no after changing his mind he decided that it was now $100 charge, some care for customers huh?Second he says the engine light was on due to spark plus being wrong and he would charge $10 per spark plug. Gabriel himself promised that was the reason the light was on and ensured it would disappear after the spark plugs. All together for oil, spark, and seatbelt $150 was the "quote". He never issued an invoice but wanted the member to come back today 11/14 to pay. The member arrives today to pay, the engine light is back on and Gabriel insist his guys should diagnose why a later after ensuring this wouldn't happen.Long behold Gabriel now comes and says well you need a completely new throttle body and it turns out it wasn't your spark plugs.. Weasel. He then also says and for the work yesterday its going to be $215 rather than $150. The slimeball then says his guy already did the work for the Throttle Body WITHOUT A SIGNATURE FROM THE FAMILY MEMBER and is attempting to also charge $150 for that as well. He then begins to yell at me personally and address how wrong we are and to get out of his office, literally screaming like a toddler. He must be woke, Biden guy or something.In what world can you change quotes, and do work without a signature of acknowledgment from the owner of the vehicle or someone's property.We agreed to pay $180 to get the hell out of there, Gabriel at the end tried to see if his guy "did the work or not", we followed him out to our car and he begins mumbling quietly and says to have a nice day knowing he couldn't get one over on us.Stay far away from this weasel he should sell this waste of a business and buy a circus for the clown show he's running there. Buyer beware.
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June 2023 by Brenda Andrade
Thank you so much for your patience and understanding with someone new to this I will definitely be back if I need another car :)
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May 2023 by Michael Lacanilao
2013 Ford F150 XLT. Gabriel made the whole process, from start to finish, very pleasant. Felt comfortable with the transaction, free of any hassle. Gabriel is a stand up guy. Highly recommended.
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May 2023 by Michael L.
2013 Ford F150 XLT. Gabriel was great to deal with. Smooth transaction from start to finish.
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April 2023 by Grace Rumble
Hi, I went to this dealership to buy a car I saw on CarGurus. The car was exactly like the pictures and drove beautifully. The man helping me out was very nice and personable. We got the car for a very good price and the whole process went very smoothly!
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April 2023 by Kathy Rumbles
Very impressed with Gaby Mitri at AutoGrove. Professional, courteous, kind, honest, personable, easygoing, and sold us a GREAT car for a GREAT deal. Thank you so much! Our daughter LOVES her Ford Focus!!!
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March 2023 by Vernon Harper
I was searching for a car for my 17 year old. Gabriel was super helpful. We are so happy with our purchase.
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March 2023 by Melinda Arthurs
Thank you so much! We were on need of a car same day and he got us in one!!! Thank you again, it was a pleasure working with you for our car purchase!!!!
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February 2023 by Richard Rosas
Gabriel was very helpful, from one mechanic to another. I can say he was honest about everything. They did a great job in repairing my transmission with a fair price.
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January 2023 by Vivian Villasenor
I had the most greatest experience. Gabriel is very knowledgeable with my 2017 Ford Focus. I had two codes and he exactly what needed to be repaired. He gave an affordable quote and kept it at the same quote with no hidden fees or add ons like most mechanics places do. My car runs better than when I first purchased it used. Gabriel is reliable and trustworthy. I highly recommend anyone with Ford Igor Fiesta problems to come here first
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November 2022 by T B
Recently bought a car from them, a month later the Car started giving me problems, out of anger I put a 1 star review, thats when Gabe reached out and offered to help out. He helped diagnose what was wrong and gave me resources to help out. He even came to me, amazing customer service
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May 2022 by Thomas Bernatzke
Recently bought a car from them, a month later the Car started giving me problems, out of anger I put a 1 star review, thats when Gabe reached out and offered to help out. He helped diagnose what was wrong and gave me resources to help out. He even came to me, amazing customer service
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March 2022 by Staci Holt
We bought a 2015 Ford Fiesta, low miles. Great buying experience. Gabriel is friendly, knowledgeable and efficient. Less than 2 hours start to finish. Highly recommend AutoGrove
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March 2022 by Staci H.
We bought a 2015 Ford Fiesta, low miles. Great buying experience. Gabriel is friendly, knowledgeable and efficient. Less than 2 hours start to finish. Highly recommend AutoGrove
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March 2021 by Skylar Bradley
Excellent service, highly recommendedThey're staff is really nice.They are efficient and their services is one of the best in the hole heights area.