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March 2024 by R Marchese
Brighton is my go-to jewelry and accessories store for several reasons. The staff is consistently helpful and nice, always ready to assist in choosing items when you're stuck. The quality of the jewelry is excellent, and the designs are very appealing. I love coming here and will continue to return to this store. Highly recommended for a great shopping experience!
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February 2024 by Isela P.
My review is for Veronica who was extremely helpful in finding me a ring I've been searching months for. She gave up her commission and went over and beyond to find it for me at a different Brighton store. That's customer service at its best. Thank you Veronica for your kind gesture and I hope to stop by in person to thank you.
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December 2023 by Jennifer Groot
Love this store! High-end purses and accessories. One could get in trouble in this store. They have upgraded their staff in recent years and are more friendly and helpful! I do love the option of creating a wishlist to help your loved ones shop for you!
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July 2023 by Edith L.
I called this store and the lady who answered the phone today, 4:30pm, July 2nd asking me for what specific item i'm looking for i said I was asking if they have a catalog for my friend she asked what specific or item number i'm looking for i said a watch and she asked me do you have the item number i said that's why i'm asking for a catalog so my griend could check it. She asked menagain for the item number. OMG she cannot comprehend that I'm asking for a copy of a catalog so my friend can browse the catalog and choose. I just told her nevermind and I'll tell my friend to but watch from another store
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June 2023 by Allie RCH
Beautiful
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June 2023 by Pia C.
I only came in here to purchase a gift card. I came in a few minutes they closed and still received GREAT customer service!
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March 2023 by Susan Manning
Besides loving all my Brighton products, I love the special way I am treated as a customer every time I walk into my Brighton Store!
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February 2023 by Don J.
The staff seems rude and condescending and lacks good customer service skills and not very communicative. Especially Laura, whom appears very snobbish and aloof to any customer concerns, inquiries or requests. You try to communicate with this store and they and they seem to have zero interest. . Only when you complain do they make a half hearted effort to reaching out. They could care less. Take your business elsewhere. Nothing in this store is cheap. You'd think they would be more professional and willing to help customers. Two thumbs down.
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September 2022 by nicole michelle
Great selection sales associate was sweet
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August 2022 by Mary Panas
Love the three pair of stud earrings! They are perfect for work since I can't wear regular dangling earrings.
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July 2022 by Linda Smoot
A lovely selection of handbags, accessories and shoes. Excellent service and the will special order items and ship to your home at no charge.
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May 2022 by Jessica Del Castillo
This Brighton was so friendly and helpful! When their system wasn’t working Gabby called me and was especially helpful with helping me find and reserve my stuff. 10/10 would recommend this place!
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December 2021 by Mike Bridges
I was out doing some shopping. I came across this store knowing it is one of my wife's favorites. I met Victoria and she was real easy to work with. She helped me with some ideas and tried locating some others. If you ever stop by make sure you say hi to Victoria, let her know Mike sent you. She will treat you like a good friend not just another sale.
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December 2021 by Larry Hensch
Anniversary present for the wife.
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November 2021 by Karly C.
Had an awesome experience here! All of the staff were friendly and knowledgeable. They explained the sales in detail and made recommendations. Marina was spectacular and was extremely helpful! Checkout was easy and marina wrapped up the gift perfectly! Will definitely be returning :)
