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June 2022 by Katrina Larrain
The woman working at this location is 100% rude and disrespectful. If she had let me finish my sentences she probably could have resolved the issue quickly and efficiently. I am hoping to get in touch with the owner to explain what type of employee she has had on staff for "21 years". When I picked up the Van - you could clearly see this person needed more training as the Owner had to step in multiple times to help.
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October 2021 by Jarrod M.
I made a reservation on September 25 and when I called today to verify my truck would be available for pick up tomorrow, I was told that they have no trucks available even though they see my reservation in the system. I'm not sure how a business can stay open when you have a reservation in place nearly a month in advance and they never even called me to tell me it wasn't going to be there, I was the one calling them!
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August 2021 by Aasha D.
Cancelled our reservation for a cargo van the MORNING of when we were relying on it to move out of an apartment (which we had to be out of by the end of the day). I do not recommend anyone using this establishment and putting themselves through that stress.
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April 2021 by Kat D
Found a really unhealthy (thin with lots of flea dirt, sores and overgrown claws) cat roaming the trail beside property. I was going to get him to a rescue to be vetted but was stopped and told by someone on site he belongs to them and he "keeps the rats down"Please see to his care if you won't let someone else.
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April 2021 by Richard Mena
Its closed. Gone . Moved
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September 2020 by Arthur Simmons
Awesome service
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August 2020 by Denise
Reserved truck 12 days in advance and get a call less than 20 hours in advance that they don’t have a truck. The lady acts like she’s doing me a favor by calling me. She tells me she’s calling because she didn’t want me to get there in the morning and there’s no truck. Terrible business model! Stay away if you actually want a truck to rent.
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June 2020 by Griselda C.
HORRRRRERIBLE. Reserved a truck a month in advance just to get called the day before I have to move there will be no truck. Why have people reserve a truck that's non existent. Don't waste ur time on this unprofessional place. Now I'm last minute calling places and they're all saying I should of reserved with time.
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May 2020 by Sean Schafer
Terrible, didn't have the size truck we reserved. Lady at counter tried to force us to get their insurance package even though our insurance covered it. We ended up going to Uhaul instead.
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April 2020 by James R.
I came in this morning right at 8am when they opened in need of a truck and Rhonda the owner was there to help me. She was very accommodating and help me rent the truck I needed on the spot. If you need to rent a truck last minute Budget Truck Rental in Rancho Cucamonga on foothill is the place to go. Ask for Rhonda she is the owner and will take great care of you!
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March 2020 by Tom J.
The best truck rental experience ever. Everything was clean and worked like a charm. I have rented trucks down the street and it was a nightmare. Give these people a chance and you won't be disappointed.
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November 2019 by Chris A
Great Staff ! Great Trucks in good condition! Drive Amazing ! Drove from Rancho Cucamonga to Tuscon Arizona and back twice . Definitely will continue renting from them !
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October 2019 by Lavery B.
Amazing Place to rent a truck I reserved a 12" truck but they didn't have any so she gave me the 16" ft truck for the same price very nice truck power windows I got 10% off the original truck for reserving online and the lady that helped me was amazing and made the process so easy and fast I loved my experience and she even gave me a bandage at the return because I injured my finger thank you for making my situation that much better
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August 2019 by Marvin P.
I gave a two star only because they had the truck I reserved online available at the appointed time. My complaint was I wanted to decline the insurance and so stated online. When I got there they informed me that the only way they would give me the truck was if I took the insurance. This despite me showing them evidence of insurance and my desire to decline coverage. They said it was because people were wrecking "their" trucks. I had no choice but to comply since I had people lined up to help with the move. I'm going to try to follow up with corporate, but felt the need to warn others of this particular dealer
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July 2019 by Sarah Chavez
Great Consistant Service, Great prices, Best staff!