-
February 2024 by Art Aragon
I ordered on line for a “time crucial” delivery that had to be on time (2/27/24)I must have called the store 20 times and Rebecca was very professional in her dealings with me. All the staff at this store pulled together and made the delivery possible! This store has very good customer service skills!
-
February 2024 by Ray Alvarez
Came in last minute to see if they had anything that was ready to go, they had strawberry and sprinkles arrangement that was nice, my wife was very happy when i gifted it to her!
-
December 2023 by J J
Some of the fruit was bad in the arrangement. It looked quite a few days old. It was a gift. Since I didn't have the actual receipt (and I didn't want to hurt the feelings of the person who gave it to me n ask them for it) they wouldn't exchange it n give me a fresh one. Lol I was craving it too.
-
December 2023 by Albie Suozzi
Diane did a great job! Diane was our delivery person and she kept me up to date until delivery was made. Thank you!!
-
October 2023 by Sharon Bush
I ordered the birthday cake with m&m’s. I spoke to them personally on three separate occasions. Once to ask to change delivery date and another time when I received a call asking if delivery could be later in the day. And approximately 1 1/2 hours before delivery I received a call they were completely out of stock for cakes. Wow, I could have been told that on one of the previous calls. I was offered a cheese cake instead, I said no. Then I was offered 6 cookies instead. Considering the cost of the order. I declined. Order was canceled. They should of told me on the first call they were completely out of stock. The cake should be listed out of stock online as well.
-
October 2023 by Karoleen Jalo
Very bad service. I don't recommend it for anyone. I replaced the order and never received it, and she didn't give me the confirmation number it was my first time, and I didn't know even if I had to have # .they missed up all the plan
-
August 2023 by Alvaro V.
IDefiantly the worst store to place an order never got delivered id call back the next day and they told me that they didn't have no clue why didn't got deliver the day and time we agreed on and that they rescheduled for next day and got delivered but only god knows to who because the person that I send it to wasn't even there I wish this unprofessional personnel knew how bad they make me look!
-
July 2023 by Gloria P.
I wish I would had read these reviews prior to placing my sisters BDay order at this Location . I placed the order about 1pm on her actual Birthday, July 12. It didn't deliver . So I gave it another day, which was the 13th and tracking FINALLY showed " out for delivery" IT NEVER DELIVERED! Today is the 14th And tracking still is showing "out for Deliver"! It's been 2 days passed her Birthday. I asked for a refund and I cancelled the order! We'll see how that goes! She'll probably be delivered trash like the photos from the other customers reviews! UNBELIEVABLE! UNPROFESSIONAL! How is this place still open! These celebrations come Once a Year! Get it together EdibleArrangement in Rancho Cucamonga!
-
July 2023 by Christine S.
Im so disappointed! The quality has definitely gone downhill in the last couple years. I ordered my mom an arrangement for Mother's Day. When I came over to my parent's house, the arrangement was pretty but the fruit was terrible. The fruit was not fresh. The cantaloupe pieces were soft and translucent. The grapes were soft and squishy and the strawberries were bruised. We probably only ate 3 pieces out of the whole arrangement. I was so embarrassed! The only reason I gave 2 stars is because it did arrive on Mother's Day and it wasn't delayed or didn't arrive late. Other than that, I will not be ordering any more arrangements from here.
-
June 2023 by Lina Neblina Hernandez
Really love ordering from this location! Everyone is always so sweet. Thanks to Jennifer for taking my birthday order today. She was so helpful in choosing a birthday order for a family member.
-
June 2023 by April G.
Super pleased with my order. Worked with Jennifer and didn't really have an idea of what I wanted to get and she helped me choose the best for my occasion and had it ready by the end of the day. Super happy with their customer service.
-
June 2023 by Savannah H.
10/10 service from Jennifer! She was Fast and efficient with my order. Made sure my bouquet was exactly how I wanted it. Very kind amazing customer service. Will be going back for Jennifer
-
May 2023 by Lauren W.
THIS LOCATION SUCKS! Order was made 2 days ago for delivery today. It's now 30 mins before the store closes and no delivery in sight. Called the store and was told the driver has to come back and pick up my order after I was already told by a different person that it was already out for delivery when I called hours earlier to check delivery status. UNPROFESSIONAL. Will never use this location again and by the looks of all the reviews, no one else will either.
-
May 2023 by Wynter L.
Disrespectful. Came in today to pick up a box for my birthday and the strawberries are rotten and they tried to cover it with the chocolate. The leaves of the strawberries are basically dipped too.
-
May 2023 by Robyn E.
I think I'm unaware of how this business operates. I ordered as a first timer for Mother's Day and had it delivered on a Friday at another location, and that went ok at best. But then I walked in a day or two before actual Mother's Day at the other location to do a walk-in grab and go/individual option and was told they didn't have anything and they only had strawberries no other fruit, etc. I called another location, same story. But then I came to this location a week almost Mother's Day, 40 mins to closing and they don't have anything as an individual grab and go option either, smoothies, treats, etc. The girl told me they don't have anything and she would have to dip the fruit, I asked if it had to order in advance and she said yes. I'm just gonna assume they only do orders through the website for any kind of pickup in store or delivery. I give up.
