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August 2025 by Amanda C.
Above and beyond customer service from Associate Paulie! Paulie is phenomenal! Paulie's mustache alone deserves Employee of the Entire Store. Paulie is knowledgeable in tile projects and protrays an extensive interest in construction all together! Presentable, professional, and grateful! A total all-star! Greets everyone, helps everyone, and thanks everyone for shopping. Paulie's great sense of humor, phenomenal personality, retail skills, and stellar customer service are immeasurable compared to other places that we have shopped at. What an awesome associate! Excellent experience! Good job to the Floor & Decor Store Manager for finding Paulie!
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October 2024 by Michael A
They had everything I needed in stock to get my master bathroom complete.
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October 2024 by Ella Carodine
Large selection with many displays of what the products look like when installed. The representative was very helpful and knowledgeable and found what I was looking for. I made my purchase, and I highly recommend this store.
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September 2024 by Mimi Martini
Love this place.
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September 2024 by Diana Cabrera
Tamara and Nathan were more that awesome. Help us put our order in less than 30min. They answered all our questions and help us with suggested ideas
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August 2024 by CRUZ RODRIGUEZ
This store is amazing. So many options for a back splash and our kitchen counter tops. Thanks to Andrew for his input, help loading out truck.
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July 2024 by Hector Aviles
Terry helped us pick out all the tile cutting tools we needed. Great energy great discussion, he knew a ton about tiles.
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June 2024 by Kathleen Hawkins
The store has such a vast amount of products. It's almost overwhelming, but I received adequate assistance right away by knowing specifically what I was looking for. There were plenty of staff members willing to assist. One even assisted me to the car and put the heavy items in the trunk for me.
I plan to return to the store in the future to get ideas for a shower remodel :)
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June 2024 by Marisol Cortez
My sister and I went in to buy some grout. Walked past the "pro service" desk, and there were three guys laughing hard. Past them up, kept looking up and down & back and forth. Their conversation must have been extremely important because no one asked if we needed anything. The real kicker was when a man passed by. They all asked him how he was doing and if he was finding everything alright. Finally, an older gentleman employee passed by and saw us. He helped us and even brought a different cart to us.
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June 2024 by David Aguilar
Very helpful in store and loading area. Quick service.
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June 2024 by Dina Garcia
Came here to start my kitchen remodel and buy supplies. Walk by at least five associates. Not one person greeted me, asked me if I needed any help.
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June 2024 by Donna Bazaes
I like that you can explore without being followed. Our experience with the designer was very nice (even though we had some different ideas). Looking forward to working with them.
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May 2024 by Dennis Ralls
My wife and I went in to select tile for our new BBQ Island. We got to work with Gaby, a designer. She was a tremendous help. She walked us all around the store, looking at their huge selection. The whole time getting to know us, our project, and the look we were going for. We left with everything we were looking for. Gaby and her manager Ricardo were both a lot of help and provided superior customer service. I highly recommend them and will be going back again for our next project.
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May 2024 by Ernest Chung
Cydia in design department is the best helper
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May 2024 by leopoldo salazar
Great service great price great variety
