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January 2024 by Abdul Raouf A.
Julian is the worst guy and employee at the store he is so bad that he don't even say hi to me . I only bought from here because it was close to m house . I will file a complaint about him with the company because his shitty attitude gotta change .
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November 2023 by Sebastian R.
Caid and Nate were awesome getting me set up with the PS4 Slim. Their service was really chill and gave it to me straight forward. Got both spider man games for the price of 1 so the value was definitely worth it. I'd recommend these guys for any game shopping experience!
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October 2023 by Christain D.
This place is the worst I tried to get my son a game called Minecraft story mode and when we opened it up the disc didn't say complete adventure but the bar code did and my son was upset and we got scammed for 29.99$ dollar's this is not a good game store to go.
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September 2023 by Tyler Niebergall
Came in yesterday to pick up a copy of amoured core and they said they didn’t get it in that day , ok whatever no big deal , now I’m trying to call today to cancel my preorder I paid off and no one will answer if I get down there and no one is there , I’m not coming to GameStop anymore plain and simple , just go digital no more psychical releases from a failing company
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August 2023 by Keith L.
Andrew was big help with all my questions. They are a little understaffed though. The pro membership they offer definitely is worth it.
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July 2023 by Daisy Iglesias
Craig is the best helped me with all my Pokémon needs and gave so much Info super helpful.
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July 2023 by Tamara W
Lazy staff. They don't answer the phone. They didn't activate my card. This place is horrible.
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July 2023 by Rafael Guirguis
Nice little shop to get the games you need
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June 2023 by Andree Q.
Andrew was the homie. Solid employee with good energy who hooked it up with the last minute Diablo purchase.
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June 2023 by Alex Carrera
Called to confirm whether they had a copy of a game in stock, they confirmed they had 1 available. When I drove over ten minutes later and tried to buy it, the clerk told me he didn’t realize it had already been reserved. The other clerk recommended I either come back at 9pm or the next day to buy the item.Why am I going to give you guys another opportunity to waste my time?
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May 2023 by Marcelle B.
I went in about 4 days ago to a week ago now to purchase a new PS5 controller. I'm on speakerphone with my cousin who works as a janitor on the grounds there. He met me there and he went inside. Afterwords I got a little hungry so my cousin went with me next door to get a sandwich. My car was parked in front of GameStop where me and my cousin talked until I finished my sandwich standing outside. WHY DID I GET A CALL WHERE MY COUSIN IS INFORMING ME GAMESTOP CALLED HIS JOB AND TOLD HIS BOSS WE MADE A DRUG DEAL IN GAMESTOP??? So for one you definitely just lost a customer as long as that man is working there. And since that man decided to go that far, I hope all of your cameras are working inside and in front of that place. And I hope he looks very good at when I came in there to see if there was any drug transaction that took place in or outside of that place. Because if not? That is defamation of character, and he tried to get a grown man with three teenage children fired on a lie. Now I almost went in there to tell that man off, but that type will just do nothing but act innocent and called the police. He needs to be fired immediately. He is lucky I can't find my receipt because I would expose his name
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May 2023 by Julia L.
Terrible. Awful. Worst shopping experience at this GameStop in the Terra Vista shopping center. I go in to pick up a gift, and there are four employees behind the counter talking, sitting on the back counter. No one acknowledges me. I walk around and all 4 employees completely ignore me while carrying on a very loud conversation about going out to bars, getting drunk, hooking up with women. then one of the 4 employees who appeared to be mid thirties, but was extremely unkempt, BURPED! It was loud enough for me to hear it across the store. I was shocked and sickened by how disrespectful they were to myself and the other 3 customers in the store. It was disgraceful behavior. Corporate needs to know how these particular employees are acting. It was horrid. Never, ever going back to this location.
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April 2023 by Nick Jay Perez Rodriguez
This is by far one of the better Game Stops.The employees are very sweet, and when they couldn't find the product I was looking for, they recommended me to another game store that had what I needed.
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April 2023 by Thomas Jones
This particular GameStop never answers the phone the lady's working there don't know how to multitask
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March 2023 by Android 8
Pretty cool GameStop customer service was great with a variety of games to choose from thank you rancho Cucamonga gs