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March 2024 by Y O.
I usually don't write reviews but would like to give the store a 5 star, Matthew was very knowledgeable and assisted me with my million questions and was ver polite and helpful. thank you Matthew for taking the time and helping me without my vitamins !!
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February 2024 by Kimberlynne
Adam is amazing. This family owned GNC is where you need to go if you’re looking for good prices, great customer service, and knowledgeable staff. Adam knows all there is to know when it comes to nutrition and will give you his honest opinion about products he sells and even products he doesn’t sell. He’s great to talk to, makes you feel comfortable, and makes you feel confident in your purchases. We’ve been in to see him a few times and always end up leaving with product that ends up working perfectly for us. We let him know what our goals were and what we’ve been doing and were looking to try. He doesn’t try to convince you to buy anything you don’t need or aren’t interested in, either. If you’re looking for honest, sound advice and a good deal, definitely head into this GNC. I would recommend every time and will always go back!
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February 2024 by MRCY Athletics
Best GNC in the IE
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October 2023 by Adam Bippus
The BEST nutrition store in SoCal! Great pricing, service, and selection.
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August 2022 by Brianna J.
Came in and bought GNC lean shake with Manager Carlie assistance. She stated if I did not like the flavors I could go ahead and return the powder for a different flavor. When attempting to return one of the shakes for a different flavor without the receipt Carie AdvisedI would have to pay a remaining balance due to the computer not being able to override. This made absolutely no sense because I just wanted an even exchange like I was told I would be able to do by Carlie. Instead Carlie made this more difficult and was rude when doing so. Currently I am trying to get all of this resolved no thanks to the manager at this location but from a staff member at the Ontario Mills GNC location.
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August 2022 by Steven W.
I went into this GNC yesterday and was pleasantly greeted by a girl who, obviously, knows her product and understands the desperate need for great customer service.I asked for 4 different items, 1 of which they stocked. The reason why I'm giving 5 stars is that this sales lady was familiar with all 4 items in enough detail to discuss their benefits, even though GNC does not stock that product, and then suggested a place, a competitor, that I might be able to find the rest of my list. Well, I've been shopping, for years, at that competitor, and their customer service has drastically declined. I love to research and use supplements, and I appreciate talking with those that know their product. I replenished my supply of vitamin D3 yesterday at GNC, and that great GNC rep earned my business for when I need other products. If I can't get it at GNC, then I know I can get the rest in 2 days on-line.In a climate where customer service is dwindling, and store inventories are, frequently, even worse, I appreciate the interaction with someone that actually cares!Thank you for a good experience!
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June 2022 by Debbie P.
I visited the store today and firstly was greeted by a very pleasant and courteous young man. I asked about a product and he came from behind the counter to search for my product. He was professional, the store was clean, bright lighting, well stocked shelves. I will return to this store if only for the good customer service.
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March 2022 by Theresa Carlin
Very knowledgeable and friendly. Thank you staff
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September 2021 by JD Holloway
Very knowledgeable employee Gr8 selection of products friendly service
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September 2021 by Joseph
Great service and the employee was helpful.
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August 2021 by Patrick
Much , much better than the store in Ontario mills mall. Customer service is great, and they actually had things in stock.
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May 2021 by Hermis P.
I come here often and the guy that helps me out is Brandon, this guy helps a lot in what you need and very well respectful and helpful.
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May 2021 by Beekz B.
Charged me extra dollar for using Apple Pay, plus didn't ask if I wanted my receipt just assumed I didn't need it. I would wouldn't recommend this GNC location. Bad service as well.
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May 2021 by David Denkin
Great customer service and great deals...glad their still open
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April 2021 by Chris Berg
Not crowded and local. Sometimes you just don’t wanna wait for Amazon.
