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October 2019 by Arron C.
We had a wonderful experience using J & I Delivery/Moving Company this past weekend. The team was extremely professional & fast. The owner Lateef expressed the importance of having the entire home completely packed & Move Ready in order to save ourselves some cash & he was totally right!!! The move was professional, fast & efficient which made the cost of using a moving company make sense.
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June 2019 by Samantha D.
I have read all of the reviews and this company is professional and courteous. The price they quoted is the price I paid. They called me exactly when they said they would. They were very careful with our items and very hard word working. I would use this company again and highly reccommend them to anyone with any kind of move. We moved to a 3rd floor and they never slowed down. They kept a steady pace. Thank you Lateef and company for your awesome professionalism and hard work. I wouldn't use any other company.
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June 2019 by James B.
Absolutely stellar and professional delivery service! I entrusted them with several pieces of very expensive furniture to be delivered on two separate days. The entire staff was incredibly respectful, professional, and considerate throughout the entire process. I received phone calls updating me on my deliveries, and everything was hassle-free. Their prices are competitive as well! All of the other quotes from other delivery/moving companies were either the same or higher, and they didn't seem nearly as professional. Once the deliverymen arrived they were absolutely incredible, Mike especially! I had one piece of furniture that seemed particularly impossible to move: an 8 foot couch. Mike and his associate hauled this thing up FIVE flights of stairs, and this wasn't the only obstacle! The stairway was incredibly difficult to maneuver with this large piece of furniture, and it needed Mike's finesse and expertise. Once the couch made it to the top, it required a lot of maneuvering to get it around a tight corner and into my apartment. Ultimately we ended up having to take the door off of its hinges! This challenge progressively became more and more difficult. It ultimately took over an hour and a half to move this one piece of furniture. As the task became increasingly more difficult, I gave Mike permission to be rough with the couch just so long as we get it to my apartment. He refused, and insisted on persisting through this task with the utmost care and respect for my furniture. By the end, all of my furniture, including the couch, arrived to their destination unscathed. I cannot say enough about how excellent their service was. If you could've seen how difficult their job was, you would understand why. I will definitely recommend and utilize their services in the future!
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June 2019 by Wendie R.
I want to say this moving company is the worse , there customer service stinks , they can't even give you a complete answer they surly do not know how to do business I would not recommend them .
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May 2019 by Nina V.
I don't understand any of the negative reviews. This is our second time using these guys and they provided excellent customer service once again. They are definitely our go-to team for moving furniture! Thank you Latif and team!
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May 2019 by Latonya Bullock
AMAZING! TWO guy's moved me in the RAIN! very patient, professional, speedy (as possible) since it was raining on and off! The guys came from LA so they were running a little behind, BUT...they keep me informed meaning the Customer Service with this company is GREAT! Hands down I would refer and use this company again and again! Thank you J&I Moving... ttys after I buy my home and move next year!
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April 2019 by Will Nickens
I wanted to be able to support a black owned business and get the same service if not better service than I would expect from any other business. It's so many stereotypes in the world on how we operate our businesses and I was hoping for the best and hoping for someone to break that mold. Unfortunately, this company lived up to those same exact stereotypes.
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April 2019 by KeDonti KeReyle
This company has caused a major inconvenience for an extremely important event and has incidentally cost my business partner time and money. Extremely unprofessional and borderline unethical.
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April 2019 by Shari Dionne
I am upset that I wasted my time taking off of work to have a move done that could not be fulfilled. This company is unprofessional and doesn't not honor the prices they quote to customers. Beware of their bait and switch tactics. I would never refer their services to anyone in the future!
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March 2019 by Shari D.
I am upset that I wasted my time taking off of work to have a move done that could not be fulfilled. This company is unprofessional and doesn't not honor the prices they verbally quote to customers. Beware of their bait and switch tactics. I would never refer their services to anyone in the future!
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March 2019 by Will N.
I wanted to be able to support a black owned business and get the same service if not better service than I would expect from any other business. It's so many stereotypes in the world on how we operate our businesses and I was hoping for the best and hoping for someone to break that mold. Unfortunately, this company lived up to those same exact stereotypes. Their service was very unprofessional. We agreed on a price Monday for a move on Thursday. The price was given to me directly by the owner and after asking several questions to his staff he reconfirmed the price. On the move date they said they would call 30 minutes prior to coming. However, I had to reach out to them to get an update 15 minutes before the 2 hour window they gave me ended. Meaning they told me between 8-10 and I had to call them at 9:45. Then upon arrival they changed the price we agreed on. This is very unprofessional especially when moving is time sensitive. Since moving is time sensitive and they were already at my location I said forget it how much will it cost for 4 hours? Now I'm speaking with the owner's wife/co-owner. She told me she would call me back and give me a new price because they couldn't honor the first one. She then called back with a new price and I told her to give me a few minutes to think about it. Then when I called back to accept the offer a few minutes later she said she would longer honor that either. How can a business give you two prices to conduct business and then honor neither? No thank you, I am a man with principles and that is Not how you handle business. Terrible, Horrible, Horrific, and Dishonest is how I would describe my service and experience with J & I moving!
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September 2018 by Deanna Gentry
On time quick and professional! Took our whole half of the house to Arizona without any problems. Hard workers! Use them every time :)
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July 2018 by Melanie K.
Do not hire this company! The experience I had with them was extensively horrible. Their delivery personnel is not property trained, and are not aware of how to efficiently move expensive items (purchased at Pottery Barn). When I had expressed my concerns to one of the owners, - Elsie - which was entirely rude, condescending and unprofessional, she had reacted very defensively as if the customer (myself) was the problem. Initially, she had lied about being the owner, and several requests to speak to the owner - it was discovered that it was her. Save yourself money and a horrid experience by hiring a different company. These people are incredibly unprofessional and ghetto (to say the least). I have also learned from other customers that their experiences with this company were equally appalling, if not worse. The services that I had received were horrible and I've contacted the BBB along with the chamber of commerce to inform them of such. Do not hire this company. It is best to hire a company that is knowledgeable, professional and considerate if you value your property and money. Their Facebook and online reviews also depict poor ratings. Beware.
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May 2018 by Denise Fulkerson
The guy tried to strong arm me for a credit card number over the phone although I never saw a work order. He called back from an unknown 714 number . I needed sectional moved into the house that was purchased from a furniture store. Quoted 200.00 then He became super pushy and left me patronizing messages when I told him I wasn't paying over the phone. He proceeded to hound me. He sent me a slew of text messages after I told him to stop cease and desist! And still harrassing me sending texts into the evening. Had to file a report.
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April 2018 by Wes S.
We are extremely satisfied with J & I's delivery service. We used them to delivery one of our customers items with no issues. They were very professional by giving us an advance pre call 30 minutes out. I would highly recommend this company and will continue to use them in the future for all of our local needs.
