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February 2024 by Susan Nava
Just stop by JC PENNEY for the AMAZING sale they were having ended spending more than I should have but the sales are so good plus they end on 25th of this month the cashier RUTH L. was was amazing beautiful smile she went beyond her job was very patient with me I was asking all kind of questions thanks Ruth L (cashier) for being so patient with me I will definitely keep coming back JC PENNEY KEEP HIRING GOOD PEOPLE END UP SPENDING CLOSE $100 well worth it
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February 2024 by Olivia Plaskett
Great customer service and smiles!!
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January 2024 by Heroes Vamp
Two story store, clothes and jewelry sold here. Active wear, night out wear, sunday best wear, under garments, outerwear, name brands (Airwalk, CAT, Nike, vans, Levi's, Arizona), shoes,
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January 2024 by Paul Hopper
So big there are separate stores for men's and women's fashion.
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January 2024 by Alicia Ortiz
Good service
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January 2024 by Roman Rios
For me this store is great because they have a large big and tall section
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January 2024 by Maria Portocarrero
Very good service, thank you
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December 2023 by Veronica M.
The portrait department needs to fire the teenagers working there. service here was terrible. A young lady probably 18 with short bangs and blonde and brown hair yelled at me that she was still on her thirty as soon as I approached the desk. I was so shocked by the immediate reaction I walked away. Later that same young girl was giving me nothing but attitude when go over the photos I was paying for as a gift to my a family member she wouldn't acknowledge the things I said. Gave me attitude over coupons and I ended up paying so much 170 plus for no physical photos because she argued I wouldn't get these prints until march. There was no value here at all. Definitely have better luck buying a camera and take my own photos and developing them at Costco. The photographer touched my nieces face with her dirty hands without asking. She's 2 months old. She also couldn't bother to get up and move props around so she would ask my sister in low who was the subject of the photo to scoot stuff around. This is outrageous.
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December 2023 by F A
Love shopping here good prices great sales favorite store to shop ?❤️❤️❤️
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December 2023 by Gustavo Cortez
Nice to see JC Penney still has some stores. Lots of beautiful clothing to choose from. Prices not bad
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December 2023 by Hedy C.
The service was hard to find. Not many employees. We waited to pay for our items but when we got to the register the lady said we had to go to another register. She said only jewelry at her register. However, the customer before us had other items. We finally found someone to ring us up. It's very hot in the store and no where to sit if you can't stand for long a time. They do have lots of items in clothing to choose from. Not so much in appliances. The value is pretty good on many items.
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October 2023 by Greg A.
Came in last night(10/14/23) at approximately 8p-9p. I was able to locate the merchandise that I was looking for and with the assistance of Representative Ayla was able to locate merchandise and resolve an issue in regards to this merchandise(Men's Levi Jeans). The customer service she provided was excellent and went above and beyond. It is her detail and priority to customer service that will cause me to return to this JCPenny in the future. (I would also like to acknowledge the friendliness and assistance of all the Representatives I encountered last night including the return/exchange representative at the upstairs service desk]. Thanks and God's Blessing to you all.
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September 2023 by Sydney
Derik is fantastic ? he help me get the correct measurements for my windows, Derik knowledgeable and very customer service ???. If your looking for expert in window covering or just want to see a nice smile, Derik is the man! I will only shop JCPenney and ask for Derik he’s your man???????.
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September 2023 by Paul Casillas
It's JC Penny, nothing's changed here since it opened. Reliable
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July 2023 by California Girl
July 28th, 2023 8 ish. Jewelry counter. I was trying to make a jewelery purchase. Cashier was helping other customer, not once did she say "I will be right with you " just ignored me completely. When it was my turn she ask "are you next". Because I have other people to help. At that point her horrible attitude and customer service was more than enough I can take. I try to grab my items from counter to try I different registered. She grabbed them right out my hands, ended up scratching me. I asked for her name she refused to give it to me and cover her name badge. I walked away an spoke with nigth surviser. I will never ever in my life shopp at Jcpenny again.
