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March 2024 by DIRECTOR CIE
Stephanie; She was excellent, she helped me get the perfect glasses and took her time to serve us even though the store had closed. She is very nice and has very good customer service. :)
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March 2024 by Anthony Washington
Excellent customer service
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March 2024 by Kashif Ross
Great people that were kind to our kids
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March 2024 by Maria A. Hernandez
Our experience at Macy’s Lens Crafters has been amazing! The staff is extremely helpful every time we come in especially Frieda who has great knowledgeable experience and always makes sure to provide the best advice when choosing the right glasses. We don’t live near by but, for the customer experience alone that is why we keep returning to the Victoria gardens location. The whole team is overall excellent!
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March 2024 by D
This LensCrafter is great. Wonderful customer service team and Management.
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March 2024 by Maria McDonald
Stephanie and Elliott were very friendly, upbeat and welcoming when my wife and I entered the department. They went out of their way showing us the variety of eyeglass frames to choose from. Far better service and selection than the Ontario location. My wife ordered her glasses and I will be ordering mine next week. This is LensCrafters inside Macys Victoria Gardens.
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January 2024 by Cheryl Gacusan
Ben our sales rep is really knowledgeable and respectful.
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December 2023 by Emily Henry
Dr Camacho is the best! Very informative and patient with great knowledge of the eye. I recommend him to everyone who needs an Optometrist.
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November 2023 by Marcos Gutierrez
Excellent experience at the Lenscrafters located inside Macys Victoria Gardens. Awesome selection and even better customer service. I was helped by Ben and one other gentlemen. I would highly recommend walking in and checking this location for your next reading/sunglasses purchase.
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November 2023 by Raymond Bol
Staff was outstanding Stephanie Elliot and Ben. They worked together as team and took care of my whole family very happy with serviceDr Camacho was excellentThank you
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August 2023 by Sharnika Freeman
Elliott was amazing! He was polite, professional and PATIENT. I must have asked him about 50 questions and he knew the answer to them ALL! He did not get frustrated with me and answered my questions thoroughly. Thank you for the superb customer service!
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August 2023 by dee Thigpen
I just happen to stop buy Lens Crafters while shopping at Macys Victoria Garden. I was assisted by Elliott. His customer service was exceptional and I appreciate his honesty and patience. Lens Crafters have a nice selection of glasses and return policy. I’m looking forward to looking fabulous in my new frames.
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June 2023 by Charles Hunt
Great experience. The entire staff was friendly, knowledgeable, and professional.
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June 2023 by LCB
Excellent service! Great selection of frames and well informed, friendly sales professionals. I will definitely be back! Felt like I made new friends in the process.
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June 2023 by Manoella Yepez
Elliot and all the staff at this location are THE BEST!! They’re so friendly, courteous, respectful, so personable, and beyond helpful.They have exceeded our expectations every year we come here and I’m so happy I found them tucked in the corner of Macy’s!The optometrist has changed each time, but each one of them has been very thorough and given the exact prescriptions our family has needed.I almost didn’t want to leave this review so I could keep them to ourselves, especially since great, knowledgeable customer service is getting more rare to find… But I had to give them all a shout-out for anyone who needs great vision service!!!
