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October 2023 by Marco Avruscio
Amazing place. If something doesn't fit right, they welcome you to come back as often as needed until the proper shoe or fit is found. It feels amazing to have a trusted shoe place that will not offload shoes on you. They want to make sure everything fits. They have amazing return policies, and they are the place to go.
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October 2023 by Jessica Avruscio
Tanisha helped me find the perfect shoes for my feet. I came in with pains in my feet and when i walked out alot of my pain was releived. They also give you a free foot exam.Great quality shoes and at a good price. They also guarantee plenty of time to return if the shoes give you any issues.
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October 2023 by Misty Marshall
Took my mom to Lucky Feet Store to get her feet measured for the correct shoe for her. She has balance issues. Vic waited on us and worked to get my mom the right shoes and inserts. He also explained the process for wearing her new shoes. Vic was very friendly and helpful. Highly recommend the store and their personnel. Great experience
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October 2023 by Erick Gutierrez
Malicia gave me and my mother amazing service. She took our measurements, explained the pros and cons of each design, and recommended what was best for our feet. Incredibly patient with us too. She's got 2 new customers for life.
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October 2023 by David Godoy
Okay, I’m impressed. I came into this store because I was looking for some comfortable shoes to use at work.From the moment that I walked in, I was kindly greeted by the staff inside the shop. Malicia was kind enough to help me. She patiently measured my feet & analyzed where the weight of my foot mostly falls. Based on this, she brought out some potential shoes. Thanks to her help, I’m happy to report that I found the shoes that most comfortably fit me.Overall, Malicia was super, patient, kind, & knowledgeable. I definitely recommend coming into this shop even if you have no idea what kind of shoe you might want. They will help you find the perfect shoes for your feet. The name of the shop is very appropriate because thanks to their help, your feet will indeed feel lucky when they help you find your perfect shoes.Thanks for your help, Malicia!
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August 2023 by William Brandt
I gotta say, I never knew the methodology around feet, shoes, cushioning, support, etc. Vic, my friend! gave me 30 minutes of his time and educated as well as helped me. I came in hell best on what I wanted. We did the test, and he examined how I walked and picked out the right shoes and support.10 out 10. I highly recommend these guys. He's got a returning customer with me and my family. Go see Vic and tell him Will from Big Bear said hi.
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August 2023 by Margaret Lanning
Salesman knows feet. They evaluate your feet and show you how you stand on your feet. Shoes are pricey but well worth it to correct sciatica problems and feet issues such as plantar fasciitis.
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August 2023 by Renee Potter
Love going to Lucky Feet. They are always helpful and willing to find the best fit for our entire family. We all have flat feet and struggle with arch pain, but have been able to alleviate the issues with the hall of staff at Lucky Feet.
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July 2023 by Rose G
I came in for some new shoes with my mom and our experience was amazing! Tanisha took her time to show us several different styles of shoes. She has a lot of knowledge about the types of shoes that will benefit your needs. She was also very friendly and kind to us, and helped us with a smile. I would recommend anyone to come here and ask Tanisha to help you. Thank you Tanisha for your awesome service! I will be back soon!
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June 2023 by DJ Reynolds
We came to the area from San Jose, CA for a graduation and I happened to drive by this place. My mom is in her late 80’s and struggles with knee pain and some swelling. We have been looking for good shoes for months. I decided to take her in “just to see what they can do” and Tanisha was such a blessing!! It’s like she just knew what she needed and found the just right shoes for her. She treated us like family and my mom was so happy to finally have something that helped her feet feel better. Tanisha took such wonderful care of my mom, I cannot express how grateful I am for her kindness and her determinationH to help Mom find something that helped improve her quality of life. And they are equally accommodating and helpful to all of the customers that came into the store. It would be wonderful if there were more stores like this and more Tanisha’s in the Bay Area but I know exactly where to go when we’re in the IE again.
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June 2023 by DJ B.
This store was exactly what we needed. Since my mom has been battling with arthritis and knee pain, she has had a hard time with shoes that fit and help her stay stable. We happened to find this store while driving around and I brought her before we left for our flight back to the Bay Area. My Mom walked in and Tanisha jumped right in and found the right shoes for her, made sure she was fitted just right and even recommended compression socks to help with her swelling. I cannot tell you how much we appreciated finally finding something for her and Tanisha treated her like family. Will definitely continue to shop online. Thank you, Tanisha and Lucky Feet!
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June 2023 by Sherrie L.
What a great experience! I have plantar fasciitis and was looking for options! Nichole was patient and wonderful! She explained my issues and options! Will def be back!
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June 2023 by James Alan Paul Rice
Great shop. My doctor recommended getting shoes with better support, and Tanisha spent nearly half an hour helping me try out what they had until I found the right shoe.Then, when the size was just barely off, she offered to check the other locations and send me to the nearest one with my size. Pretty sure that's the kind of thing that makes you miss out on commission, but she was clearly thinking only of customer service from what I could tell.Turns out nobody nearby has my size, but I know which store I'm coming to next time I need shoes. Thanks for the true customer experience! It feels so rare to find that these days.
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June 2023 by Sabrina Serah
First time going to this store- I heard a lot about Hoka shoes and was searching for some relief from plantar fasciitis. Tanisha took the time to give me a whole experience finding the right shoe for me. We did a foot scan, measurements, and talked about what was best for me. I felt completely taken care of. It’s kind of rare now these days to find an associate that is very dedicated to customer satisfaction. Thank you Tanisha!
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June 2023 by Bob and Diane Atkeson
I have come into this store twice. The second time was to return shoes that were not fitting right. Both times the people were very receptive. When other people came in they said they would be with them shortly and completed my sale. Thanks
