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November 2023 by Private
The BEST company to revamp your fireplace. I did it from 1800 miles away. We agreed on the look I wanted, fire rocks & burner with a custom surround. I measured and he made. It was gorgeous!
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September 2023 by W
Purchased custom towers from him six months ago. Was promised them in 4-6 weeks. Only one arrived in week 8. This item was "glued" together, not welded and fell apart. We cannot use it. The custom work indicated he was going to perform was not completed. He did say he was going to correct the problem but that still has not happened. The owner (Ed) over 45 emails back and forth said he was going to rebuild, refix and send us new items, never happened. We have emails to prove the communication and his lack of follow through. One moment he says he is going to send us corrected product along with tracking and the next week, he changes his mind to say why he is now holding off!! Multiple excuses from the lack of employees he said he was able to obtain, shipping problems, fabrication ,etc. We paid thousands of dollars to have infrastructure put in place for this feature and cannot use any of it. If you decide to do business with ED, do not give him full payment, only a deposit and only if you are local to him so you can drive to his shop and hold him accountable. Wait until you pick up your product, make sure it doesn't fall apart and that it works properly before paying in full. We would love to complete our project but Ed has not sent us any of items that are needed to correct the inferior designed item "we did receive" and did pay for. He has been paid in full for what we did receive however we cannot use it due to the inferior design. Very disappointed.
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June 2023 by Ann L.
This man lies and twists things on everyone. Stay clear of him because he will lie about you and twist things about you as well! Ever find it weird that he goes by Ed Jaunzemis as the business owner but then has an Edgar J. as the business owner, almost as though he's trying to be two different people because I've never had an Edgar J at my house ever I can tell you that much right now. It just goes to show how he twists and manipulates things all the time to suit his needs. He has NO problem lying right through his teeth. I wanted to pay him to come fix this disaster of a conversion he's done. Plenty of witnesses in the last few years at my house that have seen how shotty and shitty his work has been ever since he did the conversion. Never had a problem before the conversion. Trust me, I'd rather put up with the soot on my patio cover than ever have the problems I've had because of this scam artist, fraud, liar, manipulator, RUDE AND UNPROFESSIONAL, belittling, derogatory, repulsive person with 2 different names/variation.
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March 2022 by Dennis Gutierrez
The best Place to get your Fireplace glass needs, this place started it all.
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December 2021 by Donnie R
Purchased a custom built fire water feature from this outfit. Product came with sketchy install info. Once we installed it didn't work properly. Repeated attempts to get direction from them lead nowhere. They do not stand behind their products. $15,000 for piece of scrap metal worthy of nothing but hauling to the dump.
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November 2021 by Ed Jaunzemis
Great product
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August 2021 by Gabriel R.
Formal employee, he doesn't have respect for any customer race or gender even to he's own employee he verbally abuses and rants about previous employee problems. The craftsmanship is terrible yet he does everything that other companies can't do yet he still makes a terrible product, he paints with high temp spray cans and charges like 5 times the amount. By the way fire glass is cheaper on Amazon or any other company , please save you're time and go with a professional fabricator and not this single minded xenophobe, intolerant owner name EDgar
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August 2021 by Kathie M.
Be very careful when investing with this company as they are deceitful and do not follow the contract agreement. You won't get your investment money back and will have to get a lawyer.
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March 2021 by Cindra Stolk
Best fireplace art glass available. So many colors to choose from. The owner Ed is anazing. Always willing to help with your fireplace glass needs. Modurustic is eye candy for the fireplace.
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March 2021 by Dave Skaien
Ed is very helpful. Great guy with lots of trick stuff...
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March 2021 by michelle T.
From the moment I called, and inquired about upgrading my 1980's fireplace, this company delivers excellent customer service! The craftsmanship and pride in their company and work, is absolutely stellar! Hector is an amazing craftsman and has excellent customer service skills. Ed and his company have made it possible, to have a tasteful, classy addition to my home, that is affordable The transformation is outstanding and I already have referred several people. Thank you to Ed and his team. You let strangers into your house, and they are professional and a hard working crew.
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June 2020 by Miranda Miller
Ed is a liar and has a special chair next to satan awaiting him. Please i hope nobody is scammed like he scammed my family.
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April 2020 by Valerie S.
Ed, the owner, is super knowledgeable and honest about what you need and don't need. From the start of my fireplace remodel until it's completion, everything was handled professionally and in a timely matter. Ed offered solutions I hadn't considered with my fireplace. For one, to add the black glass side and front mirror panels which really added a clean and finished look. My fireglass reflects nicely with the added mirrors. Whenever I had question or concerns, Ed was quick to respond. Great customer service. I can't wait to remodel my other fireplace!
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April 2019 by Alex G.
One of the worst run, most unprofessional, racists people I have ever met in my entire life. They were going on an on about literally any race you can think of. Their work is all Chinese and cheap metals, really unorganized, lied to me the entire time I was there. I was so shocked, Ed deserves no business whatsoever.
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February 2019 by Rena Schumacher
Horrible quality products. I was charged a lot of money for a custom water fire feature and what I received was a poorly fabricated non working item that was literally made with glue and spray paint. On top of that it did not even work. Ed the Owner promises you will be completely satisfied and charges you everything up front. We asked for a refund within days of receiving this unit and was refused. It did not work and was poorly made and not what we had ordered. BUYER BEWARE. They do not stand behind their work and quality workmanship is not within their capabilities. I literally was told by the Owner Ed to use a Beer Can to cover the pilot light that was installed with caulk above the entire unit. Ridiculous on every level. Total Rip Off!
