-
December 2023 by Mike B.
Do not open an account here, regardless of type of account you're treated like crap. I have had my personal & business account here for 4 years and I'm finally going to close out my account. I spoke directly to Eddie The Manager. Run away from BofA
-
November 2023 by John S.
Very bad customer service. Waited so long for no reason. Very rude and unprofessional. I don't recommend coming here at all.
-
August 2023 by Ruben M.
Have had a not so positive experience at this branch the past times I have banked here, yet today Leera B treated me with much dignity and respect. I am really grateful for her awesome customer service, it really made a big difference compared to my previous visits. Am I looking forward to using this branch more often. Thank you!
-
November 2022 by Walter F.
Nice building, but the way is long as most of the Bank of America Banks. They need more tellers
-
August 2022 by Poleth C.
ATMs never have money .... NEVER!!!!!!!! Or out of order always how a bank run out of money
-
August 2022 by Rudy I.
This is the worst bank service around. One person for the entire inside customers. There is staff literally just standing and talking to each other but no one will actually help out the customers. I highly suggest going elsewhere.
-
May 2022 by Carlos B.
Understaffed. They don't want you coming to the branch. It's just greed. Not about providing service. SLOW. SLOW. SOW.
-
April 2022 by Abdul Raouf A.
This is the best bank ever!!!Ms.Lucy has helped me to open my first debit and credit card,and let me say she was super fast had a VERY GREAT SERVICE!!!I can tell that she loves her job and want to help the customers.Wow you should go and ask for her if you need help to open account!!!!!
-
December 2021 by Jazmin W.
Everyone please be careful if you're ever depositing cash into the drive up ATM. TWICE, the machine has ate my money TWICE without crediting my account. The 2nd time it happened it didn't even print out a receipt as proof that there was an error. Obviously I chose Bank of America because I trust them with my money, but I shouldn't feel paranoid about them stealing it away from me.
-
November 2021 by Nick M.
Absolutely the slowest bank in the world. I've been here many times & it's consistently slow works that don't care about the service or the people they are servicing. Stay away
-
September 2021 by Tom J.
No such things as customer service anymore. Trying to help my son be responsible get a loan and help build credit. Made an appointment with a Loan Officer. Not only was she absolutely no help. She hurt my son's short-term credit and signed me up for a new banking plan I didn't want. All she did was put his information into the computer and waited for a response stating he was rejected. When we asked why she said she didn't know and would have to call. She called and we waited about 15 min. never got anyone to answer. She's not a loan anything. She a glorified secretary or data enter person. She was not help and had no advice. I wrote the Manger (Eddie Coutino) and e-mail and never got a response. Additionally, they want you to do all your baking online. Be very careful. I changed accounts and in doing so, they removed all of my banking history. I had no access to proof of payments or canceled checks or any history of that account.
-
June 2021 by Adnan M.
If there is less than one star I would use it , the person that bank assigned to help customer in front is so rude lack a customer service skills I have been with BOA for over 17 years but this branch lack customer service . They need to work on it. Horrible service
-
May 2021 by Debbie Y.
I had called four different Bank of America branches to answer my simple question. "Can I cashed a personal check I've received?" No one answered the the phone.
-
April 2021 by Matt M.
I open and added a savings account to my business accounts back in 2018. The representative in the branch told me there would be NO FEES adding on a savings account. Repeatedly since then I've had to call in or go in to the branch several times to have a "MAINTENANCE FEE" OF $15 credit led back. If you call in to customer service they say you have to maintain a balance of 20k. The branch never said that was the case. Finally feed you with wasting my time and stealing my money! Closed my account!!
-
December 2020 by Nancy O.
very bad service there were many people waiting like 50 people in a line outside and they only had 2 tellers attending what kind of service is this in such an important bank. what an unpleasant experience
