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November 2023 by Steven Cobb
Oakley has produced the best fitting and best looking glasses. I am lucky I live on an island in the Pacific Northwest and surrounded by ocean glare “when it’s not raining” the ocean and road glare is very difficult without quality eye ware. Oakley glasses work great for me.
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October 2023 by Allena G.
It's Oakley so quality is great for sure just wished the service side was a little better. I've had orders lost, wrong items ordered by staff, delays and I'm always met with unapologetic staff and a lack of care for the inconvenience. I've spent a lot of money here or glasses and warranties so just wish they treated returning clients better than they do. Staff has never been rude so that's why I will at least give them a 3 star.
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September 2023 by Marquette triplett
The girl that helped me was very helpful and very informative and nice. She also didn't overly bother customers. She was an excellent hire!
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September 2023 by Bashar Hallak
Staff are always knowledgeable, nice and inviting. No pressure just great service and products.
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August 2023 by Gregory Gutowski
Came in for help with prescription glasses and/or sunglasses today, received zero help from the sales associate, my trip to this store was a complete waste of time. I do not recommend because I wanted to come to a brick and mortar store was to try on actual frames, the store had frames but it was as self service as the website which is all well if I received some help or direction from an employee, instead I received zero greeting, direction, or help while the lone sales associate did not move from behind the register. For reference, we were the only people in the store.
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August 2023 by John Favre
Excellent service and very knowledgeable. Answered every question I had. It was my third and last Oakley store of the day. I’m sold! I will return to Victoria Gardens Oakley store for all my Oakley needs.Thanks again Mr. Andreas. Go Titans!
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August 2023 by Eric Schmitter
I went in to look at the new styles. I was greeted when I entered the store but wasn't pressed to choose something fast. I looked around and found what I was looking for. Ashley helped me out getting what I needed and was very friendly. I would definitely recommend this location. I've been using Oakley's for many years and can always depend on their quality.
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August 2023 by Refugio Limon
Great service! Great employees, very attentive and helpful in assisting in finding the pair that I needed. Definitely will be coming back!
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August 2023 by Lina Lopez
Excellent service and very satisfy with sales rep on answering all my questions I had regarding the shades I wanted.
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July 2023 by Nati Frausto
Always greatAshley has always been very helpful.
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June 2023 by Leo's world!!
Great customer service kind and knowledgeable. Customer service is very important to alot of people. The location I went to was Victoria Gardens.
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June 2023 by Cesar Chaparro
My wife and I went to the store to do a warranty exchange and buy a couple of different items, Kirstin went above and beyond to assist us. We had just bought a pair off glasses for our son the day before at a baseball tournament and when we walked into the store we noticed they had a BOGO 50% off and she honored the promotion. We want to give kudos to Kirstin because her customer service was amazing, we will definitely be going back to this location when we’re in town (we’re from Texas).
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June 2023 by Maurice Landrum
Greeted by team members upon entering store. Lots of new merchandise in the store and great customer’s service!
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May 2023 by Omar G.
Right when we walked in we were not greeted so we already the employee was annoyed clearly. We came in to switch out lens on glasses that were purchased here. We asked and the employee was like well what do you want like dude we just told you what we needed.. then he didn't show us options! Like are you clocked in or not CESAR! ugh! Wby work if you can't satisfy customers that are paying money for this shit. Horrible experience. Make the drive to the other store. Didn't offer to replace lens either. Until I spoke up then he was like oh okay.. like why have bad energy if you don't like when I do it back!
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April 2023 by Chris M.
I came to Oakley looking for prescription sunglasses that met my needs for daily life. I set an appointment with Andreas and he was the best man. I wanted something to use as a daily wear, but that I could also use on the occasional golf outings. He knew exactly what I needed and led me in the perfect direction. He was super personable and made the whole experience feel like 2 friends talking. I will definitely be back for a second pair. Thanks again Andreas!
