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April 2024 by Marie N.
Came to get brunch in the area and unexpectedly found a local gem. My husband and I are new kitty parents so we decided to head into Pet Joy to see what they had to offer. We were not disappointed!! We were greeted by Odyssey who went above and beyond to help us figure out the best way to take care of our kitties. We can't wait to get home and show our kitties the goodies we got for them :) If you haven't been we would definitely recommend! 10/10
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March 2024 by Lynette S.
I come here to find my Nutrisource dog food which can't be found in the major dog food chains. The staff are always so nice, kind and knowledgeable. They are very attentive and always offer useful information. I am able to find products that aren't available in other stores
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March 2024 by Gordon M.
The staff at Petjoy never ceases to amaze me. They are always kind, understanding and will always take time out of their busy day to say hi or make sure you have everything you need. Too bad the other tenants in the building don't respect the parking.....talking to you Madres brunch!!!!!
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March 2024 by Doreen M.
Pet Joy is a wonderful local pet store where you get excellent customer service and you can find quality food and treats for your pets. It's such a shame they have the worst neighbors in Madre's Restaurant as there is never any parking due to the lack of respect by Madre and their customers. I hope they all get towed for taking the two dedicated spots for Pet Joy. Their food isn't even great- shame on Madres for not being better neigbors.
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March 2024 by Mason F.
Talk about the worst customer service. They are so rude and make you feel like a burden for even entering the store. Not to mention they bully everyone who parks in their "reserve parking" even when it's pouring rain. This store doesn't even deserve one star.
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March 2024 by Tristen W.
I've been coming here for years and this place is great. Great quality products, fantastic service, and cool raffles! Super friendly place, and I highly recommend it.
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February 2024 by Sheena N.
This place is amazing! There are soo many different varieties of both raw frozen and freeze-dried raw foods/treats for my kitten. We'd also rather support a local business over the big companies that mainly cater to dogs. Another plus is that we can order raw frozen foods ahead of time if needed. Happy that we found a new spot to go to. Can't wait to go back next!
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December 2023 by Lianne V.
Best place to find healthy foods for your pets! We have been coming here for years and absolutely love the quality of service the staff gives us. They have helped us and recommended products for our dogs who have allergies. As long as we live here in Rancho, this will be our pet food store!
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September 2023 by Renee F.
Love the staff here are so helpful! There is always lost to choose from with treats and toys.
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August 2023 by Hernando J.
This place has excellent customer service! The staff is extremely helpful & friendly. I have taken 3 pups there for all their needs from treats, food, toys, and kennels. I highly recommend this place, you will not be disappointed in their knowledge and willingness to help & teach.
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July 2023 by joy woodard
Came in the store and it was nice a clean but never seen anyone in the store or asked if we needed assistance. Just left and went to Pet Smart
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July 2023 by Delfino
Been going here for years.. it's a fantastic place and always reliable.
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June 2023 by Lonnie M.
They are very helpful. I have N aging cat who will only eat certain foods and they helped me find some options.
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June 2023 by Sarah Rodriguez
The store is literally immaculate, the guy tht was working when i went in was super informative & nice. Gave me a sample of dog food to try.
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May 2023 by B D
I have many great things to say about pet joy. One they have all the specialty food and treats that I love to get for my clients and my own pets. Two, staff there has always provided me with amazing customer service. Lastly, I love the fact that I can order stuff from them if they don’t carry it. Thank you pet joy, and thank you Kim!