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February 2023 by Obiey Vergara
Great help with knowledge and friendly people. Would gladly recommend
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February 2023 by Steven B.
My hot side bathroom sink valve was leaking. I went to all the big box hardware stores. They asked me what brand my faucet was. We bought the home 23 years ago!!!! Nobody could help. I finally remembered PWO from a prior interaction. The lady took one look at it, and immediately identified it as a valve stem from a Company that went out of business decades ago. Through cross referencing and knowing that other Companies have taken over making parts that used to be made by now defunct Companies, PWO was miraculously able to supply me with that almost impossible valve stem to find. Getting that part saved me a fortune in what I thought was going to happen.......buying all new faucet hardware and having to hire a plumber to fix my dilemma. PWO is THE go-to for your plumbing needs.
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June 2021 by Sergio Castillo
I called this store all the way from San Jose I search of material that I need to complete my project due to a shortage. I arranged a date and time with all the material I needed and I got called by the manager and they told me they don’t want to sell me products, they want it for their “customers”. I was driving all the way from nor cal to so cal after arranging this. Thanks, from potential future “customer?”
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May 2021 by Michael J
Best Customer Service !!!
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September 2020 by David Aguirre
Bought 2 water heater hoses, the were too short, it was my mistake.Tried to exchange them for longer hoses.The guy at the counter was a complete J**** he claimed the hose was used and cannot be returned.You can get better customer service from a tow yard.If you can’t get it at Home Depot do yourself a favor go to Winnelson for Ferguson, don’t waste your time here.9/12/20See attached image of unsellable water heater hose.I hope that counter guy could find a some Type of happiness in life.Please teach your children not to do drugs, or they can end up working the counter at PWO plumbing supply.
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September 2020 by Jonathan Fregoso
Whoever answered the phone did not want to do a phone transaction because "you'll be cutting into my weekend"...Wow. Really? I see who's priority. What ever happened to customers first...
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December 2019 by Antonio Lee
Great staff! They are extremely knowledgeable and will try to solve the problem for you.
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September 2019 by Michael M.
Walking into any PWO is like an episode of cheers... it's a friendly greeting and an instant joke that makes you laugh... they have a specialist for anything you could ever think of...
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August 2019 by Pro Contractors Club
Great team and a good place for Contractors to purchase their materials and supplies! We recommend this branch!
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April 2019 by Easy Does it Handyman Services
Excellent customer service. Staff extremely knowledgeable and friendly.
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April 2019 by Jacob Y
Pwo is very helpful in there shop and on the phone with our techs on ordering parts right away,very fast and efficient on deliverys also ,thanks guys!! From hedrick and Young plumbing!!!🚽🚰🚿ðŸ›
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April 2019 by Michael Taylor
Great place to shop, Bonnie is awesome. Highly recommended
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May 2015 by Rob A.
Great place to find items that aren't carried at HD or Lowe's. I needed a bracket to hold a water heater expansion tank, and HD carries them online, but you have to buy 15 (!) of them to get one, making them useless for obtaining one. I called PWO, thinking there's no way they'll have this item, and what do you know? They not only had it in stock for a good price (not as low as online shops, but decent) but they even had two different sizes of this bracket that can hold the larger or smaller expansion tanks. When you enter through the front door, you have to turn left down a hallway and open a door to get to the sales area. There's a counter in the back of the warehouse where they will help you right away. Staff is very friendly and helpful. The only reason I gave the four stars instead of five is the price wasn't what I would consider a "wholesale outlet" price, but it was still reasonable, considering you get the item right away and don't have to order it online from somewhere back east and wait for it to be shipped. Note that for some reason the Google map shown above here on Yelp is incorrect. The address is correct (on Monroe Ct) but it shows the location being off Hellman Ave, near the Rancho DMV office. It's nowhere near there, it's actually located just off Haven Ave and the next street south of Arrow Rte. I'm glad I looked up the map directly on Google before driving there! I highly recommend them for all your plumbing needs, since they seem to carry everything. Unfortunately, they aren't open at all on Sunday or late on Saturday, they close at 1PM. Make sure you pick up what you need during the week to get your job done on the weekend!
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November 2014 by Hipertec Y.
They carry all the parts for plumbing. Parts that home Depot or Lowes don't carry. Great place and friendly staff.
