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March 2024 by Michael Mello
We rented storage space at the Public Storage Self-Storage facility located at 10701 Arrow Route, Rancho Cucamonga, CA. What a tremendous, well-maintained and professionally managed storage facility! We rented an environmentally-controlled 10-ft x 15-ft space for about 7 months to store all items in our garage while it underwent renovations. Our stuff were kept safe and sound and we never once worried about the effects of excessive heat, the possibility of water damage, or the risk of theft. The Public Storage facility is immaculate and their business model is top-notch. They are a well-oiled machine with friendly and helpful customer service during normal business hours. Christian is the best! The Public Storage iPhone App is also beautifully-designed with everything you need at your fingertips including remote access of the security gate as you enter and exit the facility. You should not hesitate to use this Public Storage facility.
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March 2024 by Ken Gillespie
Christian was helpful and really made getting my own unit easy and simple. Great customer service.
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March 2024 by Nursela Purba
Excellent service, specially Christian ,Thank you so very much Christian ??
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March 2024 by Elda Bentea
I am so happy to meet Nicole and Christian on the Public Storage in Rancho Cucamonga. They are so nice. I will recommend to all my friends this friendly 2 people from Public Storage in Rancho Cucamonga. Thanks for help
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March 2024 by Kathy King
Christia his very helpful and recommend if you any problem see him he is a problem solver and very knowledgeable. The campus is very clean at all time. I am very pleased.
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March 2024 by Tiyana Benitez
I was looking for a big storage (10×20) with climate control. This was the only one that I found that was very reasonably priced.Signing the contract was easy and all online.I got a text with the gate code on my move in day. Love that they have an app to open the doors and gates! It was easy to move in and even easier to pop back in during the week as needed.
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January 2024 by Justina Ono
I initially was uncertain if I wanted to store my belongings, as I’ve never had to keep them elsewhere. However, the facility was secure and safe. There was no one present when I arrived, although they were clearly open. I called the number in the door, the CSR was helpful and soon enough Christian appeared after he completed his routine locker checks of the facility. He cheerfully greeted me and his professional demeanor immediately made me feel calm and help me realize my belongings were going to be safe. He made the experience easy, explained everything and walked me through each step to ensure I would not have any issues. Highly recommend.
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December 2023 by Ramona Gilbert
Christian was amazing he kept me a loyal customer ….. More workers need to be like him “ 5star”
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December 2023 by Aaron See
Had a great experience renting from this location. Clean facility and helpful staff. Location is very convenient for my use and easy to get in and out of without any hassle. The location manager, Christian, took the time to explain a lot of the legal paperwork and procedures, and to help me find the perfect unit that fits my needs.
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December 2023 by Nina Montano-Peralta
I called Public Storage today to get an issue resolved regarding my unit. Christian was extremely helpful and informative. He assessed my current unit that I have and determined I could easily move down in size of unit and save a lot of money. As a customer I so appreciate that he looks out for his customers. Attn: Management at Public Storage you need more people like Christian! Signed: one very satisfied customer.
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December 2023 by Ashley Paz
Aside from the efficiency and cleanliness of the property compared to others I’ve used in the past I needed to come on and review how sweet and helpful the property manager was!Having little experience with Public Storage in the first place Christian made it easy to understand and reassuring to move forward with deciding this place.
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November 2023 by MEC MEC
It's an Oustanding location, but it's because of the great Customer Service rep. Christian. During an EXTREMELY DIFFICULT Financial time-great loss this young man made the whole process easy to walk through- His knowledge and proactive follow through to assist & help us was undeniably a bit of a life saver. The location is extremely well kept clean & functional at every time I there during his days present.Christian keep it up.
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October 2023 by MANNY MORALES
This was my first visit to a storage facility and I had tons of questions. Christian helped me and was very friendly. He’s a funny guy. The place was clean and welcoming.
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October 2023 by Stewart Hall
The manager Christian is outstanding. His Services world class is customer service skills are above and beyond anything I've ever experienced in the rental industry ever experienced in the rental unit industry all righ
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October 2023 by Rafael Soto
Went into this public storage about a week ago. To get some information how everything works and what the cost of the unit would run. First time renting a unit, got a great help from Christian who is the property manger. Really helpful and knowledgeable person when it comes to knowing the break down of the prices and how to get you the best price. Even though I got the unit at other public storage location. It worked out because he ran a locate and got me a better price. For that I am thankful because he could of taken the sale there but went above and beyond to get the best price.