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December 2023 by Matthew T.
Oscar and his team do amazing work. When I need something done, I know it's in good hands with Quality Auto. I feared this recent job would've costed me a fortune, but Oscar serviced what was necessary and ensured I only paid for what was needed. Thank you again, Quality Auto!
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November 2023 by Robert Chung
Five-star review gets 99% off coupon on next service. Thanks Oscar.Services: Steering & suspension repair
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October 2023 by viet nguyen
On our way to a camping trip in Needles, our alternator gave out on us. We quickly looked for the nearest auto shop and after calling around at about 5 places, quality auto quoted us a fair price and their friendly can-do attitude won us over. Bear in mind it was Friday evening at 4 pm when we took the car in and the team quickly jumped on the task of replacing the alternator in a timely manner to get us on our way when everyone else told us we would have to leave it in the shop overnight. They got us back on the road in less than 1.5 hours and my v8 4Runner definitely called for at least 2.5 to 3 hours to complete. My family and I are forever indebted to Oscar and the team for their stellar service and professionalism. You guys deserve all the praise!
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October 2023 by Cambria Lacy
I needed a new regulator for my window that stopped working. Safelite didn't have the part and wasn't sure when it would come by so they told me to go next door to Quality. Very nice/friendly and service didn't take that long. Plus I got to watch a movie in the waiting room :) If you also need a new regulator for your window, they give you a 6 month warranty for the part. Would definitely recommend! Thanks again guys!
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October 2023 by David De La Cruz
A very satisfied customer here.very honest owner Oscar,job well done to his mechanics friendly and fast.
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October 2023 by Anna N.
On our way to a camping trip in Needles, our alternator gave out on us. We quickly looked for the nearest auto shop and after calling around at about 5 places, quality auto quoted us a fair price and their friendly can-do attitude won us over. Bear in mind it was Friday evening at 4 pm when we took the car in and the team quickly jumped on the task of replacing the alternator in a timely manner to get us on our way when everyone else told us we would have to leave it in the shop overnight. They got us back on the road in less than 1.5 hours and my v8 4Runner definitely called for at least 2.5 to 3 hours to complete. My family and I are forever indebted to Oscar and the team for their stellar service and professionalism. You guys deserve all the praise!
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August 2023 by Sergio Santoyo
Great customer service and very reasonable prices. All work is always guaranteed. Best auto repair around here.
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August 2023 by Tyler Mounts
Gave me a quote twice over the phone then raised it $50 when I came in, I could tell he didn’t want to mess with it sounded adamant over the phone like it could get done same day asked to make an appointment and said just come in day of watch out with this place
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July 2023 by Dena D.
Thank you Oscar for working with me! You & your team are amazing!!!! Prices are fair, shop is well kept and you & your team are professionals!I had a leak and Quality Auto found it by conducting a diagnostic test and found another item that needed repair. Quality Auto was honest & fair with the diagnostic and price.Quality Auto is now my go to auto care for my 2004 Honda Accord!
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July 2023 by Edwin E.
Friendly service, good mechanics and fair. I really like them.
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July 2023 by Brandon G.
Incompetent ass shop. Brought my car in after installing new springs onto my car and unsuccessfully pinpointing a clicking noise myself that had developed afterwards. 30 min before close, I call to get an update on it and am told the mechanics couldn't hear anything, even tho it was clear as day and said the suspension looks fine. They ask to leave it overnight so they can check tomorrow. I receive a call the next morning saying that the problem is coming from the brake pad hardware, even after explaining for the 3rd time that i didnt touch the brakes and that the noise is brand new after installing new suspension. So I ask him if he is 100% positive it's coming from the brakes and he says yes. I tell them fine, go ahead and change them. I then receive another call a few hours later asking where I left the wheel lock at, meaning after all this time they haven't even removed the wheels to really get up into the wheel well and check the front shocks. Later I get a call that the car is ready so i go in and after driving 10ft the noise is still present. I come back inside and explain to them that the noise is still there and have to literally hold these fools hands while test driving it myself to show them it, and then all of a sudden they can hear it now although it's been there the whole time loud as day. They try to chalk it up at first as something hybrid related or the springs just settling in even though i have installed new suspension on many cars and the sound is not normal. Again i had to leave it overnight for them to check it. I return the next day around 10:30am (2 and a half hours after open) to grab something I needed out of the car and as I pull up its sitting in the exact same spot I left it the day prior even after they told me they'd work on my car as soon as they open. Guy tells me they brought it in and back out to put another car in. Makes no sense. Another entire day goes by and still nothing. Took them 4 days and still, the problem wasn't fixed. And on top of that they left a deep scratch on my door panel that wasn't there before I went. I then finally take it to my trusted shop thats just a far ways out from me, and they call back within 2 hours with the problem fixed saying they heard it first drive and knew immediately what it was. Driver side axle just needing to be regreased. Such an amateur ass shop I knew I shouldn't have gone there from the beginning. Now I'm out over 250 on a brake job I didn't even need. Wouldn't recommend it to anyone since it was so difficult for them to even find a small drivetrain noise and they call themselves professionals. Bunch of fucking clowns. Couldn't even imagine how incompetent they would be trying to diagnose anything engine related. I'd trust a monkey over these fools with any of my belongings. Never giving them my business again. Honestly none of the repair shops on Masi Dr. are solid, all overpriced and don't know what the fuck they are doing but especially Quality Auto.
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April 2023 by Or R.
I shop around for while for best price to replace brakes on my ford transit connect, when everyone quoted me 500-600 , this place quoted me 400$ out the door, I added oil change and fix a noise that came under the van for 530$ all together, they were able to complete the work in a few hours, will definitely come back for any issue.
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March 2023 by Mariah R.
I took my car in for a simple oil change nothing else. The poured an extra quart of oil in my car. Which caused it to misfire, stutter, and release horrendous amounts of smoke to the point where I can not drive my car on the street for 3 hours.
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February 2023 by Abranae Gibson
Excellent service! I took my car in not knowing what was wrong with it and Pete and his family told me exactly what was wrong. They explained everything to me before they did anything. Price was reasonable, and I’m a happy camper! I definitely will be back. Thank y’all so much ?
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February 2023 by Trey de Leon
A perfesinal team of mechanic's. They get the job done.They are very friendly and honest to their costumers...They come highly recommend....Services: Air & cabin filter replacement
